Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased some items from Chiltern Oak and the service was fantastic. They went out of their way to organise a delivery time that was suitable for me. I would highly recommend.”

Helpful Report

Posted 6 years ago

Hi there, Thanks for the excellent review! We really appreciate you taking the time out of your day to leave such a kind review! We hope you shop with us again soon! :)

Posted 6 years ago

“Absolutely thrilled second piece of furniture from this company. Really well made they look beautiful in my new home. I will be looking to get other pieces too. Delivery service is the best both times furniture arrived before 7am! outstanding! Would highly recommend from start to finish A1 service😊”

Helpful Report

Posted 6 years ago

Hi Anne, WOW! Thank you so, so much for the amazing review, we love that you's describe our service as A1 as everyone one of us here at Chiltern Oak from the sales staff to the drivers aim to provide the very best service as possible! We hope you enjoy your furniture and shop with us again some time soon! :)

Posted 6 years ago

“We have been very impressed with both the service and the product we received from Chiltern Oak. The furniture is of very good quality and the ordering and delivery process was excellent. Would use them again and thoroughly recommend.”

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Posted 6 years ago

We are incredibly grateful that you took the time out to leave us this fantastic review. We value our customer satisfaction as top priority and we are 100% committed to providing excellent customer service. Its customers like you that make our job wonderful :) We look forward to hearing from you again in the future!

Posted 6 years ago

“We recently purchased a small Lamp Table from you. The product, price and delivery were all excellent. We will definitely use your company again, thank you from Vic & Kathryn.”

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Posted 6 years ago

Thanks for the fantastic feedback! We really appreciate it and hope to hear from you again in the future. 😊

Posted 6 years ago

“Great quality furniture, very helpful delivery men.”

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Posted 6 years ago

Thanks so much for the kind words! It’s great to hear such positive feedback. Hopefully you’ll think of us next time you need some new furniture. 😊

Posted 6 years ago

“Very efficient ordering/ delivery process. Item very well packed and protected. Item exactly as description and appears to be solidly made. Very happy with purchase.”

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Posted 6 years ago

We are glad your happy with your new Blanket Box, thanks for such a great review! We hope you think of us next time your looking for some more furniture :)

Posted 6 years ago

“Amazing fast service, very easy to contact them, item was as described and very good quality item, would recommend them and will use them again. Thank you”

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Posted 6 years ago

That’s great to hear. Thanks for being so complimentary and we hope to hear from you again in the future. 😊

Posted 6 years ago

“We originally ordered three pieces of furnture for our new house from Chiltern Oak Furniture. We loved them so much that we ended up ordering a lovely display cabinet to match. Good price, good quality and swift delivery. No complaints here!”

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Posted 6 years ago

Thank you for the 5* review, we hope to hear from you again in the future. 😊

Posted 6 years ago

“I’m very pleased with my purchase of the nest of tables .the only problem I had attaching the legs was with the small one 2 of the screws were really difficult to fit in (one still isn’t completely fitted ) and I’ve ruined the Allen key hole. Fortunately the 2nd screw in the leg is ok so it’s secure. The tables look lovely.”

Helpful Report

Posted 6 years ago

Sorry for the issues you experienced, please do get in direct contact with us if you need any further assistance with this and we will be more than happy to help. Thank you for the positive review :)

Posted 6 years ago

“Very impressed would use them again. The best packed delivery we have ever had. Lovely furniture . Delivered when they said excellent service.”

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Posted 6 years ago

Thank you for such a wonderful review, we hope to hear from you again :)

Posted 6 years ago

“Great price and prompt delivery.”

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Posted 6 years ago

Thank you for the 5* review - hopefully you’ll think of us next time you need some new furniture. 😊

Posted 6 years ago

“Delivered next day. Lovely, well made and good price.”

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Posted 6 years ago

Hi Laura, Thanks for the amazing feedback! We really appreciate you taking the time to leave such thoughtful words, we hope you enjoy your furniture! :)

Posted 6 years ago

“Perfect fit for a small alcove! Excellent customer service and delivery. Would recommend”

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Posted 6 years ago

Hi There, Thanks for the amazing review! We love nothing more than hearing from our satisfied customers! Enjoy your furniture! :)

Posted 6 years ago

“Lovely style and just as pictured, great packaging, quick service. Well made as described. They are perfect!”

Chiltern Oak Furniture 5 star review on 8th October 2018

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Posted 6 years ago

Hi There, WOW! We love what you've done with your new furniture, very stylish may we say! We hope you come back to us the next time you're after some more gorgeous furniture! :)

Posted 6 years ago

“Item arrived the next day and was of very good quality. Happy with my purchase.”

Chiltern Oak Furniture 5 star review on 7th October 2018

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Posted 6 years ago

Hi Shikha, Thanks for the awesome 5* review, we love your picture as well, the unit looks amazing alongside your stunning decor! Make sure you come back to us should you need anymore stunning furniture! :)

Posted 6 years ago

“This is a lovely, solid narrow bedside table. Perfect to put a lamp on in the space I have available next to my sofa. Only gave four stars as the drawers seem ever so slightly too small for the cabinet space!”

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Posted 6 years ago

Hey there, Thanks for the great review! We really appreciate you taking the time leave us your thoughts on the product and the service, we'll be sure to let the suppliers know about the drawer size as we're always looking to improve further. We hope you enjoy your furniture! :)

Posted 6 years ago

“Ordered on Tuesday delivered on Friday! Excellent customer service”

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Posted 6 years ago

Hi Robert, Thanks for the excellent 5* rating! We're glad you were pleased with delivery as we aim to offer fast, high quality delivery for FREE! We hope you enjoy your furniture! :)

Posted 6 years ago

“I was very happy with my lamp table delivery went well”

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Posted 6 years ago

Hi Megan, Thanks for the great feedback! We hope you enjoy your furniture! :)

Posted 6 years ago

“I have bought 5 pieces of this furniture and its lovel.Value for money and prompt delivery.”

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Posted 6 years ago

Hi Joan, Thanks for the amazing review! We really appreciate both your custom and the time taken to write this review! We hope you shop with us again soon and enjoy your purchases! :)

Posted 6 years ago

“Beautiful furniture, arrived within two days of order. Packaged really well and really good quality. Very happy indeed. Drawers are a little stiff but I put this down to being newly built. Would recommend.”

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Posted 6 years ago

Hi Tania, Thanks for the fabulous feedback! We're pleased to hear that you're happy with your purchases and overall experience as we firmly believe in putting the customer first. We hope you enjoy your furniture! :)

Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews