Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

Write Your review

Tell us how Chiltern Oak Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy from start to finish - ordering, communicating and delivery. very pleased”

Helpful Report

Posted 5 years ago

Hi Pat, Thank you for your review. We're thrilled to hear that you are pleased with the delivery of your furniture, as we pride ourselves on offering free and fast delivery. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 5 years ago

“Good quality product and prompt service”

Helpful Report

Posted 5 years ago

Hi Kieron, Thank you for your review. We're thrilled to hear that you are pleased with the quality of your furniture, as we pride ourselves on only selling the very best furniture. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 5 years ago

“Product very good. Compared with three other bookcases bought locally they are excellent Delivery was good”

Helpful Report

Posted 5 years ago

Hi Mr Ellis, Thank you for your review. We're thrilled to hear that you are pleased with the delivery of your furniture, as we pride ourselves on providing free and fast delivery. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 5 years ago

“The TV cabinet is great just a shame that they don’t unpack and take away packaging as most company’s do today, as a 77 year old I found it difficult!”

Helpful Report

Posted 5 years ago

“Great sideboard & great value”

Helpful Report

Posted 5 years ago

Hi There, Thank you for your review. We're thrilled to hear that you found great value for money, as this is something which is at the very core of our business. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 5 years ago

“a nice bookcase just as picture. good value .”

Helpful Report

Posted 5 years ago

Hi Denis, Thank you for your review. We're thrilled to hear that you found great value for money, as this is something which is at the very core of our business. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 5 years ago

“We have had 2 pieces of furniture from Chiltern Oak, both are fabulous, excellent quality and price, very easy ordering system, and very quick & easy delivery with a choice of time slots to best suit you. I will always look here first when buying any furniture in the future.”

Helpful Report

Posted 5 years ago

Hi Hilary, Thank you for your review. We're thrilled to hear that you found our website and service easy to use, as we are firmly believe shopping should be fun, not stressful. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 5 years ago

“It was delivered the next day after ordering. Looks well and fits perfectly in the room. Only problem the drawer is a bit stiff.”

Helpful Report

Posted 5 years ago

“Quality piece of furniture. This is the second time we have purchased from Chitern Oak and weren't disappointed. Significantly cheaper than High Street competitors and next day delivery at no additional charge. All of this without a reduction in quality. Would highly recommend.”

Helpful Report

Posted 5 years ago

“Portland bookcase is excellent quality at a great value price. Well made sturdy and great size ,I read reviews about hardcover books not fitting unless lying flat ,but was delighted to find they fit perfectly well in upright position. Fast delivery and was well packaged”

Helpful Report

Posted 5 years ago

“The bed side drawer unit was of good quality and manufactured well. Promptly delivered and I feel good value.”

Helpful Report

Posted 5 years ago

“Very pleased with our purchase, the coffee table looks lovely in our lounge. We were able to choose the delivery date and kept informed of the time of delivery on the day. Excellent service and highly recommended.”

Helpful Report

Posted 5 years ago

“Excellent service, next day delivery as promised. TV cabinet as described. Delighted with purchase.”

Helpful Report

Posted 5 years ago

“Received 2 tables very well packed, good quality &delivery would recommend”

Helpful Report

Posted 5 years ago

“fast, efficient, and polite service”

Helpful Report

Posted 5 years ago

“Lovely tv cabinet. Well made”

Helpful Report

Posted 5 years ago

“Bookcase looks great on our landing. Very smart well made and delivery was very quick. Would recommend”

Helpful Report

Posted 5 years ago

“Good quality and quick delivery”

Helpful Report

Posted 5 years ago

“Excellent quality looks really good great value”

Helpful Report

Posted 5 years ago

“Very pleased with the quality of my furniture it is sturdy but stylish.”

Helpful Report

Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews