Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was perfect just what I needed it looks wonderful and the delivery service was first class well done”

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Posted 7 years ago

“Easy ordering, very quick delivery and great quality product”

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Posted 7 years ago

“Looks great & fits well in the room”

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Posted 7 years ago

“very pleased with the quality of the coffee table. very quick delivery and query responded to promptly.”

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Posted 7 years ago

“Excellent service, fast delivery and quality goods. I will be buying more items soon.”

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Posted 7 years ago

“Excellent and fast service - very supportive and friendly staff”

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Posted 7 years ago

“Good service Good product well made”

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Posted 7 years ago

“Excellent customer service displayed over the phone and by email over a very stressful Christmas period when many companies struggle to maintain high standards, not the case with Chiltern Oak.”

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Posted 7 years ago

“We are delighted with our hall table. The quality of the piece is excellent and it was very easy to put together. The delivery was also very quick.”

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Posted 7 years ago

“My TV cabinet and nest of tables arrived today as promised , over the moon with them , would certainly recommend Chiltern oak furniture to family and friends and would definitely use them again , thank you”

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Posted 7 years ago

“Chiltern Oak Furniture Clear and easy to read web-site detailing the items well Price was reasonable ... but at this stage quality unknown (I have been 'had' before) Shipping was well advised and arrived as scheduled Quality was good and assembly simple enough So all in all and good result and Mrs Smith was very pleased To the extent that we will be looking for a set of bedroom draws to match Do you have any sales on at the moment regards Warwick Smith”

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Posted 7 years ago

“I hugely recommend this company, the service is superb. I needed to return a tv unit, it was replaced and the original returned within less than a week. Please do not hesitate to use them it is so refreshing to find a company that thinks first about its customers. The TVs unit is also first class quality.”

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Posted 7 years ago

“Ordered item and received at my home 24 hours later. Excellent delivery service, item well packaged, received in perfect and good value for money. Would recommend.”

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Posted 7 years ago

“Great products and really quick delivery”

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Posted 7 years ago

“brought 8 pieces for our new flat,service &quality was excellent has transformed our flat into a home would highly recommend Chiltern Oak. Many Thanks”

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Posted 7 years ago

“I've just received my corner TV unit (Hampshire painted) at the stipulated delivery time by 2 very helpful delivery men who tell me they now have a 2 hour drive home. The unit was well packaged but there is a scuff mark on the side of one of the doors which I can accept since the doors are mainly closed. It's a lot lighter than the other oak furniture I've ordered recently but that's not a bad thing since this unit is intended for my bedroom and means I can move it more easily. It looks very nice so very happy with my purchase and I consider it good value for money.”

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Posted 7 years ago

“I ordered three items from the Suffolk white range although I did have to wait for one item to come in stock for over 5 weeks, I was kept informed via email and now have all three items which I absolutely love. Thank you.”

Chiltern Oak Furniture 5 star review on 8th January 2018

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Posted 7 years ago

Wow! That looks great and the decor is amazing! Thanks so much for sharing the picture with us. Hopefully you'll allow us to use this on our website. :)

Posted 7 years ago

“Great service and efficient delivery. Furniture is even better quality than we expected and looks lovely in the bedroom. Would buy from chiltern again”

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Posted 7 years ago

“Very pleased with small sideboard - ideally fitted into the limited space available. Well constructed, professionally finished product. Well packed, excellent delivery.”

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Posted 7 years ago

“We have orderderd a Tv unit, and lamp tables on separate occasions, fast and efficient service and free delivery! High quality products! Had recommended to friends and family and they have since had the same service! excellent”

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Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews