Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,119 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ideal for what we required, the table was flat packed but easy to construct, corner tv cabinet fitted perfectly”

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Posted 3 years ago

“Bookcase was as advertised and is fulfilling its task as a bookcase.”

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Posted 3 years ago

“I ordered the Chester White Painted Oak Hall Bench and it arrived promptly on a Next Day delivery. The piece of furniture is solid and great value. An excellent transaction from start to finish, will order from Chiltern Oak in the future.”

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Posted 3 years ago

“great product, grest customer service. i cant wait for my another delivery on wednesday”

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Posted 3 years ago

“I was unsure about ordering furniture via the internet, I normally like to see the furniture before I buy. Excellent customer service from ordering to delivery. The items ( 2x bedroom tables) are well made and look beautiful.”

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Posted 3 years ago

“Ordered and it arrived next day. Excellent. However, upon opening it hadn't been assembled properly. The joints were gaping and the dowels were showing. Too much hassel to repack and send back so I've had to give it some good wacks with a mallet but still slight gaps. Really disappointed. Wanted to buy more furniture from ths company but will be looking elsewhere now.”

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Posted 3 years ago

“Easy to order, arrived quickly, easy to set up, looks exactly what the picture showed, what's not to like? And yes, it made me happy, oh and the price was v good.”

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Posted 3 years ago

“Highly recommend. Impressive service and quick delivery and very happy with the style and quality of the Suffolk Grey Painted Oak Large Hall Bench with Wicker Baskets. It is exactly what I was looking for to keep my hallway smart and clear of clutter.”

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Posted 3 years ago

“Very happy with the furniture delivered. High quality and will be a returning customer”

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Posted 3 years ago

“Purchased my ready made bedroom cabinets from you which were delivered promptly. Highly satisfied with the quality and just love them in my new bedroom.”

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Posted 3 years ago

“Very happy with service and the painted unit. Delivery great, on time. Thank you.”

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Posted 3 years ago

“From start to finish the customer service was amazing. When my tv stand arrived it was beautiful and amazing value for money I would recommend this company and will be purchasing more items in the future”

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Posted 3 years ago

“Had 2 separate item from Chiltern, both delivered when they said they would, great furniture at reasonable price so i would certainly recommend them.”

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Posted 3 years ago

“Excellent service Excellent quality very pleased. Thanks”

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Posted 3 years ago

“Fabulous, simply ordering/ good notifications on delivery/ arrived when asked/ easy to put together Love it”

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Posted 3 years ago

“Really good value for a well crafted piece of furniture. Arrived on time and already assembled, which was a bonus! Looks really good in our new annex - thank you.”

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Posted 3 years ago

“Excellent service. I ordered a telephone table and a TV table. They were delivered promptly and are really good items of furniture.”

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Posted 3 years ago

“Quality product. Ordered via website - received in the date agreed, exactly as described/pictured on the site. Highly recommend this company.”

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Posted 3 years ago

“Really well made and fantastic looking bedside tables. Heavy, solid and I intent on keeping them for years to come. Would highly recommend”

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Posted 3 years ago

“What excellent service. I ordered the Rutland painted wine cabinet on Sunday. It arrived Tuesday morning. It is excellent quality at a really competitive price and looks very stylish in place of two old tall wooden wine racks…now relegated to the garage. It holds 16 bottles. The drawer is really useful too.”

Helpful Report

Posted 3 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,119 reviews