Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,125 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,125 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely corner tv unit, great quality for price, delivered quickly and efficiently”

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Posted 3 years ago

“Lovely, white chest of drawers. Packed beautifully. pleased.”

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Posted 3 years ago

“Absolutely amazing 🤩 gorgeous grey large window leaner mirror which is stunning, I am over the moon with my purchase from ordering to delivery, thank you so much ❤️”

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Posted 3 years ago

“Our furniture arrived in perfect condition and delivered into the house by a prompt service. The furniture is very high quality for the price paid. I would not hesitate in buying from Chiltrn Oak again.”

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Posted 3 years ago

“Beautiful unit as advertised. Arrived within 2 days and was well packaged and well worth the money. Would order from this company again.”

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Posted 3 years ago

“Good quality furniture and good price. Didn't take long to come and good service.”

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Posted 3 years ago

“I am delighted with the service and furniture.”

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Posted 3 years ago

“The furniture is lovely my only complaint was the wardrobe stated it needed some bits fixed in fact it was flat packed and one person could not put this together. Please state the truth as a single woman purchasing this was no good”

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Posted 3 years ago

“Quality and good value are excellent. Delivery was a tad strange with a 20 minute delivery phone call beforehand. Very pleased with product. First class.”

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Posted 3 years ago

“Excellent furniture and good value for money.”

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Posted 3 years ago

“Fast delivery, good value for money, well packed and quite easy to assemble. Only reason not 5* is that company failed to advise me 48 hours prior to delivery.”

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Posted 3 years ago

“Communication on delivery poor. Tracking not available for my order. Delivery outside of the time slot advised. Display cabinet good quality but had a small problem. The magnet to hold the bottom left hand cabinet door closed was not put on square and so was failing to do its job. A pity as without the above I would have rated it at 5 stars.”

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Posted 3 years ago

“We are so happy with our furniture from Chiltern Oak. Exactly as in the pictures and beautiful craftsmanship. Ladies on telephone were lovely and helpful and the 2 delivery men could not have been more polite or helpful. Fantastic all round”

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Posted 3 years ago

“Disappointed with the quality and craftsmanship. The two top drawers do not fit well and there is a mark on one of the other drawers. I can add photo. The internal drawer measurements are smaller than expected. The colour is good though!”

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Posted 3 years ago

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Posted 3 years ago

“Very happy with my new TV Unit. Lovely quality. The whole process, from ordering online to receipt, was seamless. Speedy delivery & excellent communication throughout! I shall be recommending you to my friends & family.”

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Posted 3 years ago

“Excellent quality and customer service. You can reach an advisor quickly and easily by phone (a rarity these days). I asked for some colour samples which were sent to me very promptly and was able to match (perfectly) the bed I wanted with my existing bed side cabinets. Chiltern Oak do a range of whites (unlike other companies) so its worth checking out the samples if you're trying to co ordinate with existing furniture. Very quick and efficient delivery. A really solid and well made bed frame-looks expensive, but it wasn't. Exceptional service and value for money!”

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Posted 3 years ago

“Hampshire small white TV unit. Quickest delivery, but this isn’t quite the quality I was expecting. The shelves are thin - possibly mdf - front by a wooden batten; the cupboard door is framed in wood but has the thinnest central panel; the end panels ditto. Front right hand leg was split because the lamination had failed when the plastic foot was inserted. The paint quality is OK at the front, but the side panels are in some plastic shiny white finish that is really cheap looking. This is not the quality that is advertised.”

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Posted 3 years ago

“Very happy with my purchase. Needed smaller units to fit a smaller room. Came ready assembled and very well packed so there was no damage during transit. Very good value for money.”

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Posted 3 years ago

“Solid wood, great quality nest of tables. Exactly how described. Fast delivery. Thank you”

Chiltern Oak Furniture 5 star review on 19th May 2021

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Posted 3 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,125 reviews