Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,131 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic chair, really comfy. Came next day!!”

Helpful Report

Posted 3 years ago

“Very pleased with the product assembled and good quality, quick delivery, all in all well satisfied with the small sideboard will be buying again from this firm”

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Posted 3 years ago

“Ordered an delivered the next day . I ordered a tv unit and book case . Love them !!”

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Posted 3 years ago

“Excellent service, speedy delivery and products really good and sturdy quality. I highly recommend this company and shall definitely use again.”

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Posted 3 years ago

“Beautiful solid piece of furniture. Highly recommend them”

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Posted 3 years ago

“I and my 10 year old son likes the bed when we saw it on website. When arrived I was a little bit disappointed with the quality of wood and paint. Had to do touch up on the legs of the bed , also they were a few minor dents.”

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Posted 3 years ago

“Lovely corner tv unit, great quality for price, delivered quickly and efficiently”

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Posted 3 years ago

“Lovely, white chest of drawers. Packed beautifully. pleased.”

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Posted 3 years ago

“Absolutely amazing 🤩 gorgeous grey large window leaner mirror which is stunning, I am over the moon with my purchase from ordering to delivery, thank you so much ❤️”

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Posted 3 years ago

“Our furniture arrived in perfect condition and delivered into the house by a prompt service. The furniture is very high quality for the price paid. I would not hesitate in buying from Chiltrn Oak again.”

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Posted 3 years ago

“Beautiful unit as advertised. Arrived within 2 days and was well packaged and well worth the money. Would order from this company again.”

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Posted 3 years ago

“Good quality furniture and good price. Didn't take long to come and good service.”

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Posted 3 years ago

“I am delighted with the service and furniture.”

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Posted 3 years ago

“The furniture is lovely my only complaint was the wardrobe stated it needed some bits fixed in fact it was flat packed and one person could not put this together. Please state the truth as a single woman purchasing this was no good”

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Posted 3 years ago

“Quality and good value are excellent. Delivery was a tad strange with a 20 minute delivery phone call beforehand. Very pleased with product. First class.”

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Posted 3 years ago

“Excellent furniture and good value for money.”

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Posted 3 years ago

“Fast delivery, good value for money, well packed and quite easy to assemble. Only reason not 5* is that company failed to advise me 48 hours prior to delivery.”

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Posted 3 years ago

“Communication on delivery poor. Tracking not available for my order. Delivery outside of the time slot advised. Display cabinet good quality but had a small problem. The magnet to hold the bottom left hand cabinet door closed was not put on square and so was failing to do its job. A pity as without the above I would have rated it at 5 stars.”

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Posted 3 years ago

“We are so happy with our furniture from Chiltern Oak. Exactly as in the pictures and beautiful craftsmanship. Ladies on telephone were lovely and helpful and the 2 delivery men could not have been more polite or helpful. Fantastic all round”

Helpful Report

Posted 3 years ago

“Disappointed with the quality and craftsmanship. The two top drawers do not fit well and there is a mark on one of the other drawers. I can add photo. The internal drawer measurements are smaller than expected. The colour is good though!”

Helpful Report

Posted 3 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,131 reviews