Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

Write Your review

Tell us how Chiltern Oak Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our new oak tv unit. Quick delivery and came well packaged.”

Helpful Report

Posted 5 years ago

“Very pleased with my purchase. Excellent service . Will definitely order again recommend to others”

Helpful Report

Posted 5 years ago

“We ordered two items of furniture and were very pleased with the quality. Delivery was as scheduled and both items securely packaged. We would thoroughly recommend Chiltern Furniture for quality and service.”

Helpful Report

Posted 5 years ago

“Furniture was described as grey. It is definitely not grey! Delivery took over three weeks and only offered on two days of the week! Over all not impressed. Furniture is nice quality though and was well packaged”

Helpful Report

Posted 5 years ago

“Lovely piece of furniture but thought it would be Grey and it come more like a greeny colour but I’m packed it so don’t wanna send it back”

Helpful Report

Posted 5 years ago

“I recently bought the Rustic Oak Hall Bench. It is a lovely solid piece of furniture and we are delighted with the quality. The delivery was very fast and the packaging was great. I will definitely purchase form Chiltern Oak Furniture again.”

Helpful Report

Posted 5 years ago

“We bought a Country Oak small tv unit, we are so pleased with the unit, looks absolutely great. The unit, the service, the delivery and the price were second to none. Would 100% recommend Chiltern Oak furniture.”

Helpful Report

Posted 5 years ago

“I am extremely pleased with my recent purchase from Chiltern Oak - A grey/glass display cabinet. I was kept well informed regarding delivery and the item arrived exactly when stated. I would be happy to recommend Chiltern Oak to family and friends.”

Helpful Report

Posted 5 years ago

“I’m really pleased with my new TV cabinet and nest of tables. The communication was great and I was given a 2 hour slot, which they delivered on time. Would recommend”

Helpful Report

Posted 5 years ago

“I'm very pleased with my bookcase its is very well made and looks great I my room”

Helpful Report

Posted 5 years ago

“Very good and efficient service. Good value furniture. Did exactly what they said they would! I would buy from them again.”

Helpful Report

Posted 5 years ago

“Good product and on time delivery”

Helpful Report

Posted 5 years ago

“Really sturdy furniture and a good price. Best thing is really quick delivery, free returns also very speedy, and really helpful staff. Excellent!”

Helpful Report

Posted 5 years ago

“great delivery time, great furniture TV unit was really good looking and very well made, looks really smart in our living room, thanks again will be ordering more,”

Helpful Report

Posted 5 years ago

“Excellent service delivery on time love my sideboard thank you”

Helpful Report

Posted 5 years ago

“Received my Malvern shaker style dressing table and stool today. Very impressed with whole service ,from easy ordering online,telephoning me to arrange delivery ,actual delivery, packaging and the quality of furniture, which was fully assembled and all at such a reasonable price!Excellent service,so refreshing to be able to telephone and speak to a person! Absolutely 10 out of 10 Chiltern Oak. Will definitely use you again and recommend to others.”

Helpful Report

Posted 5 years ago

“Really impressed with the service and delivery I received - delivered quickly and within the timeframe specified. They even called me to let me know when they were 30 minutes away. The display cabinet itself looks great and came fully assembled. Overall very happy with my purchase and would recommend.”

Helpful Report

Posted 5 years ago

“Easy to order. Fast delivery with text notifications from dispatch to delivery. Tables were well packed and a good representation of item advertised. I would recommend and use Chiltern Oak Furniture again.”

Helpful Report

Posted 5 years ago

“Speedy delivery by a lovely pair of fellas who couldn’t do enough to help. Incredibly well packed furniture which is great value for money.”

Helpful Report

Posted 5 years ago

“Furniture arrived in the promised time slot. Delivery men helpful,placed furniture in my allocated space. Quality of furniture good. Good idea of tag to open cabinet doors to enable handles to be fitted. My only criticism is the drawer at bottom of display cabinet had screws on outside but no pull tag to open the drawer. I had to have help to open drawer so could gain entry to get to handles inside. Otherwise excellent service and would order further items in the future.”

Helpful Report

Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews