Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I LOVE my products I have a TV unit, coffee table, nest of tables and dining table I am so happy they are beautiful, solid and very well made. They have made my christmas :) delivered in a very timely manner and they agreed a time and date suitable for me and my partner which is fabulous. Very Very happy.”

Helpful Report

Posted 6 years ago

“Thankyou amazing quality furniture. Super fast delivery . Slight damage on TV unit but exellent customer care from the office staff.”

Chiltern Oak Furniture 5 star review on 18th December 2018

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Posted 6 years ago

“Good quality, looks pretty. Can be fit in narrow space. Happy with product.”

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Posted 6 years ago

“The bedside tables that I ordered arrived the next day. They are brilliant. I needed small ones to fit in my bedroom and these are fantastic quality and look great.”

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Posted 6 years ago

“They are just perfect !”

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Posted 6 years ago

“i bought anest of tables which i think are great value for money and would recommend this furniture to other people. well pleased with item. free delivery and free returns if i need anything else this shop is my first port a call .. EXCELLENT”

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Posted 6 years ago

“Good quality, sturdy TV unit at a reasonable price. Very happy with the colour & overall finish. Efficient delivery.”

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Posted 6 years ago

“On time, just as describe, lovely and good value for money! Happy overall. The draws could glide easier, have to use fores to close them”

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Posted 6 years ago

“I brought a bookcase to replace a cheap one I'd brought but had bellowed with the weight of books. This one us brilliant, already made and very strong.”

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Posted 6 years ago

“Great product, arrived as arranged. First class communication with the team”

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Posted 6 years ago

“Excellent Service.. Thank you”

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Posted 6 years ago

“Very pleased with the article and customer service. Arrived well packed and on time. Would happily recommend”

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Posted 6 years ago

“Really lovely product, amazing service, delivery and an unbeatable price! We are so pleased with our new dining chairs. Thank you!”

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Posted 6 years ago

“Nice little side table. Excellent delivery. Only downside - it was not really a grey colour, more a taupe, so it doesn’t really look as good as I had hoped with the other furniture I have. That’s the only thing that let it down. Shame.”

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Posted 6 years ago

“Good quality, value and service. Minor difficulty in ordering swiftly and courteously resolved on telephone”

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Posted 6 years ago

“We are very pleased with the dresser purchased and the delivery service. The only downside is some scratch damage in 2 places on the dresser surface which although quite small can't be hidden. It may have happened when the top was attached to the base. I informed the carriers but no response. Also the paint spraying is very slovenly inside the doors and floor. It looks as if it wasn't meant to be sprayed and wasn't covered up. OK if we don't leave the doors open but it does rather spoil the overall effect”

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Posted 6 years ago

“Easy to deal with, beautiful furniture and quick delivery.”

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Posted 6 years ago

“Lovely quality very pleased. Fast and friendly service from begining to end.”

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Posted 6 years ago

“Excellent service and value for money! Shopped around for my bedside tables and found them on chiltern oak furniture at an excellent price compared to similar products with other suppliers, very pleased! Ordered a Tuesday evening and delivered thursday morning on a 1 hour delivery slot.. also like the fact you can return free of charge if not happy with your purchase, would rate this company 10 out of 10! Hoping to order further items in the future.”

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Posted 6 years ago

“Fantastic service and quality”

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Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews