Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,131 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the larder cupboard. Easy to order, arrived on time and well packaged without too much plastic. Delivery guys were good.”

Helpful Report

Posted 1 year ago

Dear customer, thank you for sharing your positive experience with us! We value the positive review and are happy to hear that you are happy with our customer services and our products! Looking forward to having you as our customer again! Chiltern Oak Team

Posted 1 year ago

“Super fast delivery, product arrived assembled and only needed unpacking. Quality is fantastic and the colour fit really well in our lounge. Will definitely use again 😊”

Helpful Report

Posted 1 year ago

Thank you for sharing your positive experience with us, Abbie! We value the positive review and are happy to hear that you are happy with our customer services and our products! Looking forward to having you as our customer again! Chiltern Oak Team

Posted 1 year ago

“I ordered a wardrobe and bedside table from Chiltern. I had to phone them first with a technical question which was answered immediately. The delivery was made ahead of the estimate and assembled by the crew who delivered it. Perfect transaction Would not hesitate using them again”

Helpful Report

Posted 1 year ago

“Very lovely furniture, can not fault the quickness of delivery and I was kept well informed, well packed any problems customer services sorted very promptly”

Helpful Report

Posted 1 year ago

“Very pleased with my corner tv unit. I bought the light grey one and it fits perfectly. It was delivered in one piece so no putting parts together. Looks good and easy to clean. I’m really happy with it.”

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Posted 1 year ago

“We bought a coffee table and TV unit and are very happy with both pieces- excellent quality and solid wood. We were kept updated about the delivery slot and have no complaints.”

Helpful Report

Posted 1 year ago

“very pleased with my items.well made , very reasonable in price, delivery very prompt. in all very pleased.”

Helpful Report

Posted 1 year ago

“Fast delivery. Lovely piece of furniture for the price. I am very pleased.”

Helpful Report

Posted 1 year ago

“Fantastic service and amazing quality! Very pleased with our wardrobe.”

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Posted 1 year ago

“Great price, great quality and great delivery. Everthing perfect. I couldn't be more pleased.”

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Posted 1 year ago

“Great design and quality product. Fast delivery and kept up to date with order. Good value for money!”

Helpful Report

Posted 1 year ago

“I am extremely pleased with my two bedside tables in sage green. The order was seamless and they delivered when they said they would. The delivery men were extremely helpful and I have no hesitation in recommending Chiltern Furniture.”

Helpful Report

Posted 1 year ago

“Ordered a Vintage large chair online. Cannot fault the service i received and updates regarding my delivery. The item was £550 less than a local retailer. So pleased I recommend it to a family member and they ordered one too. First class delivery and quality item.”

Helpful Report

Posted 1 year ago

“I recently purchased 2 x Banbury sage beside drawers and was absolutely delighted with them. Lovely colour, well made and quick delivery and packed thank you”

Helpful Report

Posted 1 year ago

Thank you so much Ann for your 5 star rating of Chiltern Oak Furniture! We are so pleased to hear that you were absolutely delighted with your purchase of the Banbury sage beside drawers. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Ordered Monday arrived Wednesday. Small cupboard as expected very pleased.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review. We are very pleased to hear how happy you are with your new furniture, and the delivery service you received. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Fast delivery and really impressed with the quality perfect 5⭐️ definitely recommend”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you so much for taking the time to leave us a review. We are very pleased to hear how happy you are with your new furniture, and the delivery service you received. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Brilliant service and very well made product. Was kept informed of delivery throughout. Will definitely use company again.”

Helpful Report

Posted 1 year ago

Hello Jennifer, Thank you so much for taking the time to leave us a lovely review, it is much appreciated. We are very happy to hear how pleased you are with your new furniture. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Brilliant service & the Oslo furniture range great value & looks fabulous. Would love to build & get more of yr furniture.”

Helpful Report

Posted 1 year ago

Hello Sarah, Thank you so much for taking the time to leave us a lovely review, it is much appreciated. We are very happy to hear how pleased you are with your new Oslo furniture. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Found some tables online and wanted to check them out instore. Staff instore were so helpful. We purchased and were told 5 - 7 day delivery time. Our items arrived the following morning at 8.45am. Delivery guy was super polite & helpful. So many lovely items instore will definitely be visiting again!”

Helpful Report

Posted 2 years ago

“We ordered furniture for our lounge from Chiltern oak. We were notified prior to our delivery that one item was missing & that it would take 2 weeks for it to come. On the delivery date the furniture was brought by their carrier company by two very helpful, polite men. Everything was intact and packed very well. We are very pleased with it. The day after we had an email from DPD to say they would be delivering our last item the day after. It arrived and again everything good. We are very pleased with all aspects of this process from ordering, contacts, delivery and all the items we purchased.”

Helpful Report

Posted 2 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,131 reviews