Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,125 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,125 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hampshire Beautiful table Unfortunately the spanner and key were the wrong size and too short... Our friendly Homebase could not supply one but loaned me their long handled spanner, I already had a set of keys. hour and a half later,, table up, packaging taken to dump and key returned. Not bad for an 82 year old girl who was told by the delivery guys, you will never do it. Red rag to a bull !!! I did get a man to stand it on it's feet. Very heavy table.”

Helpful Report

Posted 3 years ago

Hi Christine. Thank you for leaving a review. We are pleased to hear that you are happy with your new Hampshire Dining Table, although I must apologise you received the incorrect sized tools with your order. Thank you again and kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Fabulous furniture … recently bought a beautiful blanket box I a soft grey with an oak top .. being used by our grandson as a toy box but as he grows, maybe books, clothes .. it may even make it to uni if he goes .. great efficient delivery service arrived well wrapped in perfect condition .. we are doing a make over if our bedroom next January .. we will be looking for bedside tables and a chest of drawers from Chiltern Oak Furniture …would highly recommend 👍⭐️”

Helpful Report

Posted 3 years ago

Hi Linda. Thank you so much for your kind words. We're really glad you are enjoying your new blanket storage box and it's great to hear that you highly recommend us. Thanks again for the lovely review. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Coffee table and set of 2 small tables ordered. Good quality, great service very quick.”

Helpful Report

Posted 3 years ago

Hello. Thank you so much for your review, we're very pleased to hear you are happy with the service you received from us. Thank you again! Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“I have purchased from Chiltern before. The quality and finish is too a very good standard and goes easily with products from similar suppliers. Service on the whole is excellent. Carrier informed us when item would be delivered only one slight point some carriers (drivers) better than others but very pleased with all items bought.”

Helpful Report

Posted 3 years ago

Hi Beryl. Thanks for your feedback! We're pleased that you are happy with your order and the service you received from us. Thank you for purchasing from us again. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Really good quality and fast delivery service.”

Helpful Report

Posted 3 years ago

Thanks for leaving us a 5-star review Jonathon! It's great to hear you're pleased with your order from us. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Brilliant furniture that came wet promptly xx”

Chiltern Oak Furniture 5 star review on 15th September 2021

Helpful Report

Posted 3 years ago

Hi Julia. Thank you for your feedback. We're really glad you're pleased with your new furniture. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Great product, was delivered promptly. Happy with my purchase with chiltern oak furniture 👍🏽”

Helpful Report

Posted 3 years ago

Thank you for leaving us a 5-star review Shaneel! It's great to hear you are happy with your experience shopping with us. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Lovely piece of furniture, well made and fits perfectly in the spot I allocated. Very pleased.”

Helpful Report

Posted 3 years ago

Hi David. It's great to hear you are pleased with your purchase from us. Thank you for your great review! :) Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Excellent service from point of order to delivery. The product is great quality (which I was nervous about as you can’t always tell from a photo!) have already recommended to friends.”

Helpful Report

Posted 3 years ago

Hi Fee. Thank you for taking the time to write your review, and for recommending us to your friends. It is very much appreciated. We're glad you are enjoying your new furniture. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“I ordered a tv unit and a nest of tables. I am really happy with the quality of the items. They are very good value for money. Delivery was excellent. I got both items next day. Will definitely order again in future.”

Helpful Report

Posted 3 years ago

We're really glad to hear you had a great experience ordering with us Tracy. Thank you for your valued feedback. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Ordered 4 upholstered dining chairs which we were delighted with. Quality was excellent and much cheaper than other on line sites. Delivery was exceptionally quick (many other places were stating 8-12 weeks for delivery). Delivery driver courteous. Excellent all round service- have already recommended to others”

Helpful Report

Posted 3 years ago

Hello Ann. Thank you so much for leaving us a great review. It's wonderful to hear how pleased you are with your new dining chairs and the service you received from us. Thank you for recommending us! Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Lovely cabinet. Only one problem with it. The shelf’s are very flimsy. Would be a lot better with solid shelf’s or more braces on them. They do not take much weight. Apart from that I am pleased with it.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review. I'm sorry to hear that you're not entirely satisfied with the quality of the shelves in your cabinet. I will pass your comments onto our team and we will use your feedback to improve this. Thanks again. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Beautiful piece of furniture for my new porch. Arrived quickly. Would definitely buy from them again”

Helpful Report

Posted 3 years ago

Dear Mrs Belton. Thank you for you review. We're very pleased you are happy with your new furniture and that you would purchase from us again. Thank you again. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Really quick delivery and a great quality product. Lovely bedside tables that are a bit different from the norm in a very good way.”

Helpful Report

Posted 3 years ago

Hi Jessica! Thank you for leaving us a 5-star review, it really means a lot to us! We're glad you're pleased with your new bedside tables. Thanks again! Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Received new TV stand today great service 👍”

Helpful Report

Posted 3 years ago

Hi B! Thank you for your review :) Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Can't beat Chiltern Oak for quality at a great price. Delivery was very quick and items were well packaged. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Hello Dave. Thank you so much for letting us know about your fantastic experience with us! Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Very pleased with my piece of furniture, at a very good price. Super quick delivery at no extra cost. I have bought another item to match as I was so pleased with the quality and service”

Helpful Report

Posted 3 years ago

Thank you so much for leaving us a fantastic review, it's fantastic to hear how pleased you are with your experience shopping with us. Thanks again! Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“I bought a beautiful tv stand which is perfectly made,it was the cheapest one of that type on the internet ,the service was perfect ,I got it 3 days after purchasing it and I’m very very happy with it ,would recommend chiltern oak thank you for a great service”

Helpful Report

Posted 3 years ago

Hello Pauline. We're very pleased to hear you are happy with your new TV stand. Thank you for leaving us your review. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Excellent condition on delivery and a good high quality product”

Helpful Report

Posted 3 years ago

Hi Alun. Thank you for taking the time to leave us a review and for giving us 5 stars! We really appreciate your feedback. Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

“Brilliant service lovely piece of furniture nice price”

Helpful Report

Posted 3 years ago

Thank you for giving us a 5-star review. We hope to hear from you again soon :) Kind regards, Chiltern Oak Furniture.

Posted 3 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,125 reviews