Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,119 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

Write Your review

Tell us how Chiltern Oak Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m absolutely amazed by this company. Our blanket box arrived in amazing condition, really fast delivery (48 hours) and it’s such a quality item of furniture.”

Chiltern Oak Furniture 5 star review on 14th May 2022

Helpful Report

Posted 2 years ago

“Product was as described on-line and fitted our requirements, delivery as promised and good value for money.”

Helpful Report

Posted 2 years ago

“Overpriced very basic materials. Would not recommend.”

Helpful Report

Posted 2 years ago

“Excellent quality product at good price & speedy delivery”

Helpful Report

Posted 2 years ago

“Terrific choice of furniture. Price was so low, I was concerned product would be of questionable quality. I need not have worried. First class quality and excellent packing and delivery service. Would wholeheartedly recommend.”

Helpful Report

Posted 2 years ago

“The wardrobe is stunning. It is beautifully made and finished. Solid and stylish. Delivery was superb. We paid for the white glove delivery which meant that the wardrobe was delivered, built and placed in the room. It really is a very good company.”

Helpful Report

Posted 2 years ago

“Excellent sideboard, very well packed good size lovely colour great find reasonable price too.”

Helpful Report

Posted 2 years ago

“Really happy with all of our furniture. Would recommend 👍🏻”

Helpful Report

Posted 2 years ago

“Still haven’t received our order (approx £1000 worth of furniture) due to the delivery being delayed 4 times by the company and often the day before it’s meant to be delivered. We were E mailed the afternoon/evening before delivery days saying that there’s no stock? And would we be happy to wait another month ‘when there will be some stock’…? Rinse and repeat. No real response when we queried what’s going on, wondering whether we’ll ever get our order or any compensation for the issues. Really unhappy with the service.”

Helpful Report

Posted 2 years ago

“Really quick delivery (48 hours). Fab little side tables - love them. Really good quality and excellent value for money. One very happy customer, thank you.”

Helpful Report

Posted 2 years ago

“Told me on the day of delivery that they couldn't find it in the warehouse. Only option would be to wait 4 weeks for new stock. No alternative provided at all.”

Helpful Report

Posted 2 years ago

“Very happy with my purchases”

Helpful Report

Posted 2 years ago

“I was so delighted to receive my bookcase. It is exactly how described in the website. The staff are polite and courteous. They were sympathetic to my request. The item sold is an elegant piece of art. Came already assembled which suit my needs. It fits nicely in the corner it was bought for. It is bright and light easy to move around, even with my disability. Well done for selling a brilliant product. I shall surely recommend to family and friends. I would also come back to purchase more items. THANK YOU. Catherine, London”

Helpful Report

Posted 2 years ago

“This is a very well finished, nice looking little beside cabinet. It is quite small and the drawers are not as spacious as I would like. I knocked off one star for this. As long as that suits you though, there’s no problem. I bought this as an ‘extra’ for a bit more storage so the small drawers are not a big issue. It blends well with my bedroom furniture which came from another retailer. You can’t really go wrong with this. Someone wrote something about easy assembly. It comes assembled. Not flat pack.”

Helpful Report

Posted 2 years ago

“Very easy to put it together and the price is fair. Very happy customer”

Helpful Report

Posted 2 years ago

“Very prompt service and the furniture was of an excellent quality. Thank you.”

Helpful Report

Posted 2 years ago

“Lovely dressing table, mirror and stool. The quality of the wood is great, however it was let down by the very very poor quality fittings. Luckily my husband is an engineer and if he hadn’t re-engineered the fittings, it would have fallen apart within a week.”

Helpful Report

Posted 2 years ago

“Didn’t receive this order. Placed order but found out 4 days later they wouldn’t deliver to my area. They has also already taken the money and having to wait 5-7 days for refund. Have also placed orders before with no issues. Frustrated to have missed out on Easter offers elsewhere.”

Helpful Report

Posted 2 years ago

“Easy to order good delivery on time product good 100% will use again.”

Helpful Report

Posted 2 years ago

“Customer service was excellent, delivery was 1st rate and communication spot on.”

Helpful Report

Posted 2 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,119 reviews