Chesterfields Direct Reviews

Name: Chesterfields Direct
Address: Unit 1 Brookside Mill, North Street, Rochdale, Whitworth
Rating: 4.87

4.9 Rating 383 Reviews

97 %

of reviewers recommend Chesterfields Direct

Company Reviews

Metrics

Info

4.9

Based on 383 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love it had one many years ago was sorry to part with it”

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Posted 6 years ago

“We had been to lots of other places they told us how long we would have to wait .but you came in a lot cheaper and had exactly what we wanted and it arrived very wuick”

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Posted 6 years ago

“It seemed like ages for the desk to arrive with me. But the wait was worth it. Delivery eventually was speedy, just removing some wrapping. I tested all the drawers and found they moved very smoothly. My one reserve was that the drawer handles were not very decorative. It was pleasing that the Yew wood finish made the desk look much lighter tyhan my previous desk. Overall I am very pleased with this desk and would highly recommend your firm.”

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Posted 6 years ago

“Very nice looking and well made. Time will tell. Delivery was very good with very helpful engineers to place the sofa where required.”

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Posted 6 years ago

“Quality of the chair was excellent and my request for a buttoned seat was auctioned without issue. I am really pleased with the product.”

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Posted 6 years ago

“Fantastic Quality sofa made and delivered faster than expected. Beautiful product and would highly recommend!”

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Posted 6 years ago

“Sales team..same day response..excellent. Product..old fashioned peg method /hardwood frame..,quality aniline leather,quality hide. Stylish ,quality suite ,looks wonderful. 7 weeks from start to finish..uk to Italy..Fantastic! Sincerely delighted.. J.Diliberto Italy.”

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Posted 6 years ago

“Excellent friendly service. Captain's chair I bought was excellent quality and value for money.”

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Posted 6 years ago

“Good quality product”

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Posted 6 years ago

“very happy”

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Posted 6 years ago

“Nothing was a problem when we contacted them. I would recommend them.”

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Posted 6 years ago

“Customer service keeping informed of the order status has been very good but I am yet to receive the item ordered.”

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Posted 6 years ago

“Fantastic quality at a good price”

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Posted 7 years ago

“Superb craftsmanship and exceptional service.”

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Posted 7 years ago

“I purchased a desk and filing cabinet in August last year, I looked around on the internet at prices and materials used I found that Chesterfields prices were good and went through to the showroom and was very pleased with the quality so I placed an order. The staff were excellent and very helpful, the two drivers were also excellent in that they unpacked and set the desk and filing cabinet up, nothing was to much trouble. I was very pleased with my purchase and recently ordered a matching book case. In this day and age its nice to find a company that care about the customer. Many thanks Chesterfield.”

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Posted 7 years ago

“The furniture looks fantastic. It is exactly what I wanted. Thank you!”

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Posted 7 years ago

“I am more than happy with my suite from Chesterfields Direct - in fact I am over the moon! Everyone has been making positive comments on how lovely it is. I contacted Customer Services regarding a delivery date and they answered promptly and were so helpful. As for the two delivery men, they were lovely, pleasant, well mannered and so helpful - credit to the company. I cannot fault anything from the beginning of ordering the suite to the delivery my experience with Chesterfield Direct was a very pleasant one. Thank you!”

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Posted 7 years ago

“I bought a buttoned leather swivel and tilt Captains chair,in antique brown leather,for my computer room,very recently,and have found it to be exceptional,in every way.The sheer comfort is way beyond what I would have imagined,and the price beat any other close competitor.My thanks must go to 'Sharon' who,above all,speedily had it delivered to me,two days after I placed my order.You get a gold star,for you're professionalism,Sharon!Thanks to all concerned,for a most beautiful,and practicable piece of furniture!”

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Posted 7 years ago

“Added a 2 seater to my existing suit after 12months matched perfectly Delivery excellent and delivery men were superb”

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Posted 7 years ago

“Chesterfield Direct are an excellent company to deal with nothing but first class service. I have purchased 3 items from them recently and found them very helpful and give such good service something that is not easy to find these days. First Class.”

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Posted 7 years ago

Chesterfields Direct is rated 4.9 based on 383 reviews