Chesterfields Direct Reviews

Name: Chesterfields Direct
Address: Unit 1 Brookside Mill, North Street, Rochdale, Whitworth
Rating: 4.87

4.9 Rating 383 Reviews

97 %

of reviewers recommend Chesterfields Direct

Company Reviews

Metrics

Info

4.9

Based on 383 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“perfect chair looks great”

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Posted 5 years ago

“Quality product excellent service.”

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Posted 5 years ago

“This was the second time I have bought from Chesterfields Direct. As a person who spent a good part of my working life as a buyer in the furniture trade, I am a hard person to please, but the service I received both from the sales people and the delivery men was outstanding, as was the quality of the chairs I hade bought.”

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Posted 5 years ago

“Top quality product from a small, friendly, customer focussed company. We purchase two 3-seater leather Cambridge chesterfields and we are delighted with them. The delivery team were top notch, arriving early and installing in our third floor apartment in no time at all. Fast, friendly and efficient. We can and do highly recommend this company and their products. *****”

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Posted 5 years ago

“The couch is exactly what I expected!”

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Posted 5 years ago

“Finding chesterfield furniture in Switzerland isn't easy. Luckily, I found just what I wanted here, with a manufacturer that offers friendly and reliable service as well as beautiful furniture - I can warmly recommend them - and I wish I had enough space for a 2nd armchair. Marc Ruf, Berne/Switzerland”

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Posted 5 years ago

“My suite was delivered this morning, I am over the moon with it. My sofa had to be especially made in two pieces, what a great job,. The leather & studding is excellent. Will definitely recommend to others. The delivery guys were excellent, well mannered, set it up until they were satisfied it looked right. Thank you”

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Posted 5 years ago

“Totally over the moon with the 2 chairs I’ve just got, can’t say enough good things about these people , so friendly and helpful through out the whole process, fantastic graftmanship,”

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Posted 5 years ago

“Excellent firm to deal with. Office staff, particularly Sharon over the phone was most pleasant and informative. I ordered a leather Chesterfield chair which had a lovely all round craftsmanship finish to it. Delivery was well within the allocated time with well mannered trained staff.”

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Posted 5 years ago

“Mrs.Sharon Lester is the best!!!!!!”

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Posted 5 years ago

“Absolutely amazing service from start to finish from both the team and the delivery men. The sofa is beautiful and would 100% recommend to anyone.”

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Posted 5 years ago

“Ready early and looks beautiful - thank you so much!”

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Posted 5 years ago

“We found Chesterfields Direct online and went along for a look at their showroom over the Christmas holidays. We were welcomed into the building by Sharon and enjoyed looking at the various styles and colours of Chesterfields on display - everything from footstools to huge corner sofas. Sharon was happy to answer any questions we had and she was extremely knowledgeable and informative. Nothing was too much trouble for her and she gave us a few different red leather swatches to take away and try in our home. We went back to the shop two days later and ordered a large bespoke corner sofa, a two seater sofa, a four seater sofa, a chair and two footstools. Sharon was quick and efficient with the paperwork and made the whole process very easy for us. I explained that due to our jobs we are only available to receive the furniture at certain times of day but again this was no problem. The furniture was made very quickly and it was delivered on a date and time we had arranged by two lovely men who were friendly and careful with the furniture. They also took away all the packaging with them. Our Chesterfields are impeccably made with precision and care and we often find ourselves just staring at them and marvelling at their quality - they really are made by true craftsmen. Everyone who sees them in our home comments on how beautifully made they are and asks if they are allowed to sit on them (!). This is a little gem of a company and we would recommend them 100%. They are a family business and it really shows; they take pride in everything they do and we are now searching our home for other nooks and crannies to squeeze more of their beautiful Chesterfields in! Thank you Sharon and your team; you are all diamonds.”

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Posted 6 years ago

“This is the second order I gave placed and both times the service from order to delivery is second to none. Highly recommended”

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Posted 6 years ago

“From first placing our order for our new suite to receiving it, we have had nothing but first class service from your company. From the lady who took the order to the men who delivered it, nothing was too much trouble. Plus we have received the suite that we wanted and the quality is excellent, we are so pleased with it. In this day and age when customer care is lacking in some places, it is so nice for companies to take pride in their products. I would have no hesitation in recommending your company. Thank you once again.”

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Posted 6 years ago

“My bookcases and chair were delivered on time. The delivery men were cheery and helpful. I was delighted with my purchases.”

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Posted 6 years ago

“I bought 2 chairs separately; both were despatched much earlier than predicted and I was kept informed throughout. The chairs are both of high quality and I am delighted with them. I cannot commend the service and products any more highly.”

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Posted 6 years ago

Thanks for your feedback Mr. Smyth. We hope you enjoy your furniture for many years to come. Kind regards Chesterfields Direct

Posted 6 years ago

“The product was delivered politely and effectively. All wrappings were taken away and there was no transit damage evident.”

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Posted 6 years ago

“I am very pleased with my desk, it is fulfilling the task I required, thank you.”

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Posted 6 years ago

“Damage to one item in transit. Chesterfield Direct exchange it promptly.”

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Posted 6 years ago

Chesterfields Direct is rated 4.9 based on 383 reviews