Chesterfields Direct Reviews

Name: Chesterfields Direct
Address: Unit 1 Brookside Mill, North Street, Rochdale, Whitworth
Rating: 4.88

4.9 Rating 378 Reviews

98 %

of reviewers recommend Chesterfields Direct

Company Reviews

Metrics

Info

4.9

Based on 378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi there Will keep in simple Looked online Description was as described Delivery was within what was told Quality was great That simple”

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Posted 2 years ago

Hi Mr. James Thanks for your great feedback. We are glad you are happy with our service from start to finish. Kind regards Sharon

Posted 2 years ago

“The Bentley chair is a fantastic quality chair. The company is the best online company I’ve dealt with they make everything so easy from ordering to the delivery was all hassle free. Would really recommend this company.”

Chesterfields Direct 5 star review on 21st March 2022

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Posted 2 years ago

Hi Mr. Roberts Thanks for your kind comments. We are a family run company and try our best to give the best possible service and products from start to finish. We hope you enjoy your furniture. Kind regards Sharon

Posted 2 years ago

“We cannot recommend Chesterfields Direct enough. Competitive prices, helpful staff and quick delivery. Thank you.”

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Posted 2 years ago

Hi Mrs. Owen Thanks for your positive feedback. We always strive to give the best customer service and best products and prices. Kind regards Sharon

Posted 2 years ago

Hi Mrs. Owen Thanks for your positive feedback. We always strive to give the best customer service and best products and prices. Kind regards Sharon

Posted 2 years ago

“When I bought the sofa we were over the moon with the purchase, build quality was spot on. The only problem was when one of the grandchildren spilt water on sofa which left a massive water mark. We called up and was told a treatment would remove stain and said the colour sofa we picked was renowned for water marks , we were never told this on sale. I bought the treatment which was sent to me the next day but on checking e bay they'd literally more than double charged me for something they knew could happen in advance. Daylight robbery.”

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Posted 2 years ago

Hi Mr. Taylor Thanks for your feedback. Unfortunately, our leather products are sourced from a specialist company and we are not in control of the pricing. However, we strive to keep our furniture as competitively priced as possible and as you will see from our many positive feedbacks our furniture is greatly admired right across the world. Going forward we will take on your comments and look at alternative leather care after products. Kind regards Chesterfields Direct

Posted 2 years ago

“(Already submitted a review to your Facebook page.)”

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Posted 2 years ago

“Excellent, well built piece of furniture that is visually stunning. Very quick delivery, would recommend.”

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Posted 2 years ago

Hi Mr. Green Thanks for your positive feedback. We are glad you are happy with your furniture and service from Chesterfields Direct UK Ltd. Kind regards Sharon

Posted 2 years ago

“Chesterfield came up trumps with this regency style mahogany desk, it is finished to a very high standard and is now gracing my study.”

Chesterfields Direct 5 star review on 4th March 2022

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Posted 2 years ago

Hi Mr. Addis Thanks for your feedback. I can assure you that the desks are all mahogany veneer and not laminate/plastic. This is standard manufacture for the modern-day reproduction furniture we supply, We are currently having supply problems with our reproduction office furniture and therefore have had to take the office furniture products off our site until the problem is resolved. As you say the desks are a lovely piece of furntiure and very attractive. Kind regards Sharon

Posted 2 years ago

“Excellent company to deal with! Kept us informed and delivery brilliant thoroughly recommend”

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Posted 2 years ago

Hi Mrs. Crichton Thanks for your positive feedback we are glad you are happy with your purchase and service from Chesterfields Direct. Kind regards Sharon

Posted 2 years ago

“Very good service and high quality product”

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Posted 2 years ago

Hi Thanks for your positive review. We are glad that you are happy with our service and products. Kind regards Sharon

Posted 2 years ago

“This is my third purchase from Chesterfields Direct in as many years and I cannot praise them high enough for their outstanding customer service and the quality of their products. Everyone from the sales department to the delivery men were both professional and efficient. I certainly would not hesitate to recommend the company.”

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Posted 2 years ago

Hi Thanks for your kind comments. We are glad you are happy with your third purchase from Chesterfields Direct and that you are still happy with the all round service we strive to give to every purchase. I will pass your comments onto our team. Kind regards Sharon

Posted 2 years ago

“Very good service from both the maker and the courier”

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Posted 2 years ago

HI Mrs. Jenkins Thanks for your positive feedback. We are glad you are happy with our customer service and our courier delivery service. Kind regards Sharon

Posted 2 years ago

“Pleased with the item - had a few niggles but the customer service was excellent.”

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Posted 2 years ago

Hi Thanks for your feedback. Glad we managed to iron out any niggles that you had and that you are happy with our customer service. Kind regards Sharon

Posted 2 years ago

“Every interaction with Chesterfields direct have been fabulous. Their customer service is outstanding and the delivery men were a pleasure to deal with. My new couch and chair are stunning and I can't recommend this company Enough!”

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Posted 2 years ago

Hi Mrs. Higgins Thank you for your positive feedback. We are glad you are happy with all aspects of our company. We hope you enjoy your furniture for many years to come. Kind regards Sharon

Posted 2 years ago

“Very pleased with Chesterfields, always kept me informed throughout. Delivery was on time and the delivery men were polite and very helpful. The quality of my suite was A1.”

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Posted 2 years ago

Hi Mr. Job Thanks for your kind comments. We are glad you are happy with our products, service and delivery team. Enjoy your furniture. Kind regards Sharon

Posted 2 years ago

“Beautiful office chair. Really comfortable to use for long periods of working at my desk. Looks good and I liked that I could choose from so many different leathers.”

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Posted 2 years ago

Hi Thanks for your review. We are glad you are happy with your furniture and the different leather options we offer. Kind regards Sharon

Posted 2 years ago

“A great furniture manufacturer and supplier: prompt and attentive to customer needs with excellent service.”

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Posted 2 years ago

Hi Thanks for your positive feedback. We are very pleased that you are happy with our furniture and customer service. Kind regards Sharon

Posted 2 years ago

“Very happy with the chair, excellent quality.”

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Posted 2 years ago

“Fabulous sofa, amazing delivery with efficient and friendly delivery men who were extremely capable. The packaging was taken away without asking. The quality of sofa exceeded our expectations and is very comfortable, and seems hard wearing. It now has pride of place in our living room.”

Chesterfields Direct 5 star review on 18th January 2022

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Posted 2 years ago

Hi Mrs. Booth Thanks for your positive feedback. We are very pleased that you are happy with our furniture and customer service. Kind regards Sharon

Posted 2 years ago

“Prompt delivery and excellent products.”

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Posted 2 years ago

“Could not fault the service excellent always ready to help”

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Posted 2 years ago

Hi Mrs. Burn Thanks for your kind comments we are glad you are happy with our service. Kind regards Sharon

Posted 2 years ago

Chesterfields Direct is rated 4.9 based on 378 reviews