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Chesterfields Direct Reviews

4.9 Rating 378 Reviews
98 %
of reviewers recommend Chesterfields Direct
4.9
Based on 378 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chesterfields Direct Reviews

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Anonymous
Anonymous  // 01/01/2019
Arrived very well packed
Helpful Report
Posted 1 year ago
From ordering to delivery flawless perfect. Sofas are high quality and beautifully manufactured I would definitely recommend this company to anyone looking to purchase chesterfield sofas
Helpful Report
Posted 1 year ago
Hi Mr. Stirrup Thanks for your positive review. We are pleased you are happy with our product and customer service. Kind regards Sharon
Posted 1 year ago
Received my chesterfield suit which was delivered five weeks after ordering and Straight away you could see the quality of workmanship that had gone into making it.Thanks Chesterfields Direct for beautiful furniture for a great price.
Helpful Report
Posted 1 year ago
Hi Mr. Smith Thanks for your positive feedback. We are glad you are happy with our furniture and service. Kind regards Sharon
Posted 1 year ago
Excellent product, servi ce and delivery.
Helpful Report
Posted 1 year ago
swift delivery and helpful at every stage of the purchase, quality items ty
Chesterfields Direct 5 star review on 7th August 2023
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Posted 1 year ago
Delivered swiftly and as agreed, high quality furniture exactly as described. Early days but no reason to think it won’t serve me well for many years to come.
Helpful Report
Posted 1 year ago
Hi Mr. Dunbar Thanks for your positive feedback. Kind regards Sharon
Posted 1 year ago
I ordered my Windsor 3 Seater Couch in Navy Blue. It was ready for delivery quickly, but I was very apprehensive as I had a couch made in 2022 from another Company and the delivery people damaged my front door, hallway and living room door. I contacted Sharon who assured me that this couch would fit, no problem. I contemplated it, thought about it - mulled it over - went back and forth over the nightmare I had dealt with and I ordered the couch. It is perfect - I have to say I am so impressed and a big plus - no stress at all. Thank you so much.
Helpful Report
Posted 1 year ago
Hi Mrs. Jones Thanks for your lovely feedback. Glad your purchase ran smoothly from start to finish. Kind regards Sharon
Posted 1 year ago
We found the ideal chesterfield suite on this website and are delighted with colour, quality and the speedy delivery. We would recommend this company.
Helpful Report
Posted 1 year ago
Hi Mrs. Wallace Thanks for your kind comments. We are pleased you are happy with our products and service. Kind regards Sharon
Posted 1 year ago
Very happy with my new chesterfield suite great delivery team fitted exactly where I wanted it and excellent customer service
Helpful Report
Posted 1 year ago
Hi Mr. Hill Thanks for your positive feedback. Glad you are happy with our service and products. Kind regards Sharon
Posted 1 year ago
Really easy to speak with, simple order process, prompt delivery and the guys who delivered our chair were delightful.
Helpful Report
Posted 1 year ago
Hi Mr. Gates Thanks for your positive feedback. We are pleased you are happy with our customer service and delivery team. Kind regards Sharon
Posted 1 year ago
Thank you, service was quick and easy. Chair was completed quicker than expected which is always a Plus. Couldn’t ask for anything better.😊
Chesterfields Direct 5 star review on 22nd June 2023
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Posted 1 year ago
Hi Mrs. Martindale Thanks for your five star review. We are pleased you are happy with our products and service. Kind regards Sharon
Posted 1 year ago
Excellent quality Excellent service very pleased
Helpful Report
Posted 1 year ago
Hi Mr. Puttnam Thanks for your positive feedback, glad you are happy with the furniture and our customer service. Kind regards Sharon
Posted 1 year ago
Excellent customer service, spoke to and emailed with Sharon and she was very helpful. The sofa was ready exactly when she said it would be and delivery was spot on, again exactly when we were told. The sofa is lovely we are very pleased with it. Cannot recommend Chesterfields direct enough.
Chesterfields Direct 5 star review on 23rd May 2023
Helpful Report
Posted 1 year ago
Hi Mr. Mason, Thank you very much for your lovely feedback. It is really is appreciated and I will pass this onto our team. Kind regards Sharon
Posted 1 year ago
Good quality, good service, good comunication.
Helpful Report
Posted 1 year ago
Hi Mrs. Pamment Thanks for your positive feedback. This is very much appreciated. Kind regards Sharon
Posted 1 year ago
Blown away with my Churchill Chesterfield chair, top quality craftsmanship. I wanted a lived in look so went for the premium vintage leather. Looks amazing, looks like a real antique but with newly made comfort. Good communication, good timescale, spot on delivery. Would definitely recommend.
Chesterfields Direct 5 star review on 19th May 2023
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Posted 1 year ago
Hi Mr. Coombs Thanks for your great feedback. We are glad you are happy with our furniture and customer service and that Bella is happy too! Kind regards Sharon
Posted 1 year ago
Very good service. Quality of chair very good. Delivery staff very helpful and polite
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Posted 1 year ago
Hi Thanks for your positive feedback. We are glad you are happy with our furniture and customer service. Kind regards Sharon
Posted 1 year ago
Ordered online, prompt delivery, perfect chair. I can’t rate Chesterfields Direct highly enough.
Chesterfields Direct 5 star review on 18th April 2023
Helpful Report
Posted 1 year ago
Hi Mr. Bishop Thanks for your positive feedback. We hope you enjoy your chair for many years to come. Kind regards Sharon
Posted 1 year ago
Good product, Swift turnaround. Accommodating delivery team.
Helpful Report
Posted 1 year ago
Hi Thanks for your positive feedback. Kind regards Sharon
Posted 1 year ago
We are very pleased with the chairs that we purchased and the delivery drivers were very helpful and friendly
Helpful Report
Posted 1 year ago
Hi Mrs. Williams Thank you very much for your review. We are pleased you are happy with our furniture and service. Kind regards Sharon
Posted 1 year ago
It's a pleasure to be able to write a Review for a Company that fulfills all its promises from Ordering to Delivery to Quality to Service I Ordered a Chesterfield Suite from Chesterfield Direct and I certainly wasn't disappointed. From start to finish I was treated as a valued Customer nothing was a problem that couldn't be overcome the service was exemplary. The suite was even better than I expected and I certainly have no hesitation in recommending Chesterfield Direct to anyone who is looking for a Special Purchase which it was for us. Well Done just a shame there are not more Companies like yours.
Helpful Report
Posted 1 year ago
Hi Mr. Wharmby Thank you very much for your positive feedback. We are a family run business and try our absolute best to give the best possible service from start to finish, so it's very rewarding when we receive such a good review. We hope you enjoy your furniture for many years to come. Kind regards Sharon
Posted 1 year ago
Chesterfields Direct is rated 4.9 based on 378 reviews