Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,882 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, very quick to arrive also. Thank you”

Helpful Report

Posted 3 years ago

Dear Julie, We are so pleased to hear that you have been happy with our service and with the speed of our delivery. We very much appreciate your positive review as we do our best to make everything as swift and simple as possible. With kind regards Kristina Customer Care

Posted 3 years ago

“Can not praise this company enough! From the ordering process to the final product they treated me and my dogs ashes with respect and care. They showed sympathy and respect which went a long way. I now have a beautiful ring with my dogs ashes in, which I wear every day. It brings me great comfort knowing he will be with me always. Losing my dog was devastating, Cherished Urns have helped me move forward. Thank you - I highly recommend this company.”

Helpful Report

Posted 3 years ago

Dear Alexandra, Thank you so much for posting your review, it means so much to us to hear how our pieces of bespoke memorial jewellery can make people feel better. We are so glad that having your loyal four-legged friend with you again is helping you through this sad time. With warm wishes Kristina Customer Care

Posted 3 years ago

“I found everyone I spoke to very helpful and kind and I’m am so pleased with the tear drop keepsake urn”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you so much for your kind words. They mean a lot to us as we pride ourselves on our caring personalised service. We are delighted that you are totally happy with your chosen urn and we hope that when you hold it in your hands your heart may be filled with calm and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“I was looking for an Urn for my mums ashes and found these beautiful ones online. There is so much choice and they are all beautiful. The service and delivery was excellent. When the Urn arrived I was really impressed with the quality and design. Thank you so much for a professional service”

Helpful Report

Posted 3 years ago

Dear Lynne, Thank you so much for your lovely review, we really appreciate your kind words as we work hard to offer a wide choice of quality urns and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. We are so pleased that you were able to find the perfect place to safe-keep your mum's precious ashes. With best wishes Kristina Customer Care

Posted 3 years ago

“Really please with our urn far better than expected”

Helpful Report

Posted 3 years ago

Dear Noel, We are delighted that your chosen urn has exceeded your expectations and we hope that it will bring comfort to your family knowing that your loved one rests peacefully in this beautiful place. Many thanks for taking the time to leave us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Great communication and product”

Helpful Report

Posted 3 years ago

Dear Yvonne, Thank you for your five-star rating of our company, we are delighted that you are happy with our service and with your chosen item. Your comments are much appreciated as we aim to provide a caring personalised service and to offer high-quality products. With best wishes Kristina Customer Care

Posted 3 years ago

“Great service and quality. I ordered a small tear drop urn to place at the side of my husbands photo. I haven't organised it yet but I'm sure it will will look lovely, just what I wanted.”

Helpful Report

Posted 3 years ago

Dear Janet, We are delighted that you found the perfect urn to hold the precious ashes of your husband so that you can create a lovely tribute to him and we are sure that it will help you to find peace. Many thanks for taking the time to leave us your review, we are so pleased that you have been happy with our service as we do our best to make everything as swift and simple as possible. With warm wishes Kristina Customer Care

Posted 3 years ago

“The necklace I bought for my mum once my father passed away was just beautiful, the time scale from ordering to delivery was very fast and we were pleased with the overall product and service.”

Helpful Report

Posted 3 years ago

Dear Anthony, Thank you for also leaving your positive review of our company and we are so pleased that you have been totally happy with our service and with your chosen product. We are sure that your mum will wear this lovely self-fill pendant with much love and cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“I cant recommend this company enough for memorial jewellery. The customer service is excellent. I had several queries after placing my order including adding additional bits and changing the delivery address. I had a response to my email within a few hours each time. The company received my ashes the day after I posted them and my ring was ready for dispatch 2 days later. Everything was super fast and the customer service team were really friendly and reassuring. The ring itself came beautifully packaged and is stunning. I am beyond happy with it and it gives me great comfort having my Mum with me all the time in this ring. Thank you so much Cherished Urns for a great customer experience. Really happy with the product :)”

Cherished Urns 5 star review on 4th October 2021

Helpful Report

Posted 3 years ago

Dear Steph, Many thanks for your detailed review and for all your kind words, they mean so much to us. Thank you also for trusting us to create this stunning ring for you and so allowing us to reunite you with your mum. We are sure that wearing it will bring you comfort and that you will cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very efficient no hassel,very easy to order, reasonably priced .very nicely presented in packaging. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Dear Peter, Thank you so much for your positive comments and for giving us your recommendation. We do our best to offer a wide range of quality products and to ship them quickly and well-packaged to try and make things a litte bit easier at this sad time. With kind regards Kristina Customer Care

Posted 3 years ago

“A beautiful necklace and so easy to order and thoughtfully handlely. The heartbreak will never leave me but my little dog will feel close to me forever.”

Helpful Report

Posted 3 years ago

Dear Teresa, We are so pleased that you are finding comfort in your special necklace and that having your faithful four-legged friend close to your heart is helping you at this sad time. Thank you for taking a moment to leave us your review and we are delighted that you were totally happy with our service. With best wishes Kristina Customer Care

Posted 3 years ago

“Urn delivered when said and good price. Shame sold out of lots of urns.would recommend them”

Helpful Report

Posted 3 years ago

Dear satisifed customer, We are pleased that you are happy with your chosen urn and we apologise that our current selection is not as wide as usual, the pandemic has unfortuanely made it difficult for us to restock some items and materials. Thank you for leaving us a review and for giving us your recommendation, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“I'd highly recommend Cherished Urns , very easy buying process. I received my item very quickly and very well packaged. It looks absolutely beautiful too. Thank you”

Helpful Report

Posted 3 years ago

Dear Katie, Thank you for your positive comments and for taking the time to leave us your review, we very much appreciate it. We are so pleased that you are happy with your chosen item and that you found our website easy to use, as we do our best to make the whole process swift and simple. With warm wishes Kristina Customer Care

Posted 3 years ago

“I am overjoyed with my urn.”

Helpful Report

Posted 3 years ago

Dear Kirsty, We are so pleased that you were able to encounter the ideal urn to hold your loved one's ashes from the sleelction that we offer on our website. Thank you so much for psoting your review and we hope that this special urn will bring some comfort to you and your family at this sad time. With best wishes Kristina Customer Care

Posted 3 years ago

“My ring is beautiful the service is fast,efficient and superb. They let you know what's going on every step of the way. Mt ring only took 7 days to arrive so happy with the result.”

Helpful Report

Posted 3 years ago

Dear Elaine, We are delighted that you love your ring and that you found our regular updates during the creation of it to be helpful. We try to make the whole process as swift and easy as possible. Many thanks for taking the time to leave us your review, it is greatly appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“I could not be any more pleased with my earrings and ring than I was when I opened up the boxes and saw how lovely and well made each item looked. They are such a caring company.”

Helpful Report

Posted 3 years ago

Dear Marlene, Thank you so much for your lovely review and for noting the care that we put not only into the creation of the jewellery but also its packaging and presentation. We do our best to make the experience as pleasant and stress-free as possible. We are sure that you will wear your earrings and ring with much love and cherish them always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Ordered a miniature urn which I am really happy with, delivery was quick. Made another order today for a keepsake teddy”

Helpful Report

Posted 3 years ago

Dear Michelle, We are delighted to hear that you were so happy with your chosen miniature urn that you have also ordered one of our delightful keepsake teddy bears. We hope that both these items may bring you comfort and fill your heart with happy memories that help you to find peace. Many thanks for your review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Lovely urn. As described. Fast delivery Thank you very much :)”

Cherished Urns 5 star review on 28th September 2021

Helpful Report

Posted 3 years ago

Dear A stokes, We are pleased that your chosen urn met your expectations and we hope that when you observe its beauty you may find some comfort knowing that your loved one rests peacefully in this special place. We aim to make this sad purchase as swift and simple as possible so we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 3 years ago

“Quick delivery”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We aim to make this sad purchase as swift and stress-free as possible by providing a wide choice of quality items and delivering them quickly had well-packaged. We are delighted that you have been happy with our service and we very much appreciate your review. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent product & service”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you found an item to meet your needs from those that we offer on our website, and we hope that it will bring you some comfort at this sad time. We are delighted that you have been happy with our service and that you have awarded us a five-star rating. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,882 reviews