Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,945 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well made, good quality, came in a beautiful box with cover. Delivery was speedy arrived within a couple of days.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that you are happy with the quality of your chosen urn and with the speed of delivery. We try to make everything as straightforward and stress-free as possible to try and make this sad time a little bit easier. Thank you so much for your review, it is much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“Would highly recommend cherished earns we over the moon with our jewellery 5 members of family got 5 different pieces and all beautiful. Also the arrangement of sending and receiving of the ashes was vey organised giving you peace of mind. Thanks again to cherished earns”

Helpful Report

Posted 3 years ago

Dear Michelle, Thank you so much for entrusting us to create these five very special bespoke pieces of memorial jewellery for your family. We know that sending ashes through the post is worrying so we do our best to allay any worries with regular updates throughout the crafting process to make everything as stress-free as possible. We are so pleased that each person is happy with their chosen item and we hope that wearing them will fill them with peace knowing that their loved one is still close by and acconapying them always. Many thanks for your review. With warm wishes Kristina Customer Care

Posted 3 years ago

“During such a challenging time, the fast delivery and impeccable standards from cherished urns allowed us to have one last thing to worry about.”

Cherished Urns 5 star review on 3rd March 2021

Helpful Report

Posted 3 years ago

Dear satisfied customer, Many thanks for your positive review of our company. We very much appreciate your kind words as we all work hard to offer an exceptional service and to quickly deliver quality products at fair prices and securely packaged, to try and make things a little bit better at this sad time. We hope that the classic elegance of your chosen urn may bring comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 3 years ago

“A little bit disappointed with the product it’s self. The picture on the site looks nothing like what I received, it’s looks cheep looking compare to the picture that’s displayed. When paying nearly £500 for it, it clearly wasn’t cheap.”

Cherished Urns 2 star review on 3rd March 2021

Helpful Report

Posted 3 years ago

Dear Sarah, I'm sorry to hear that you were not delighted with your white gold Cherish ring. I've had a look at the photos you've uploaded, and also the photo's we take of each and every piece that leaves our workshop, and believe our website photos are a true and accurate representation of your finished ring. May I ask that you get back in touch with us to discuss further? Kind regards, Shari

Posted 3 years ago

“I wouldn't hesitate to recommend Cherished Urns as we sadly lost Dad on Boxing Day. We wanted a keep sake and heard about this company as they make jewellery from your loved ones ashes. I ordered a necklace, my Sister ordered a ring and my Niece ordered a bracelet. When they arrived they were well packaged, and we were delighted as they looked even nicer than they did in the catalogue. They treat their customers with respect,as I placed my order over the phone.”

Helpful Report

Posted 3 years ago

Dear Lynn, Thank you so much for your lovely review. it really means a lot to us as we aim to make shopping with us an enjoyable and stress-free experience, even at this difficult time. We are so pleased that you entrusted us to make these three very special pieces of memorial jewellery for you and your family and we hope that each one of you will find comfort and peace when you wear them. Many thanks for going us your recommendation we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Me ring containing my beloved Lola’s ashes is beautiful. I am so pleased with it”

Cherished Urns 5 star review on 2nd March 2021

Helpful Report

Posted 3 years ago

Dear Patricia, Thank you so much for leaving us your review and for sharing the lovely photo of Lola. We are delighted that we could reunite you with your faithful four-legged friend and we hope that knowing that she still accompanies you within this special ring will be of comfort at this sad time. With best wishes Kristina Customer Care

Posted 3 years ago

“Price was so much cheaper than funeral parlour. Arrived quickly, very happy with purchase and looked just like photo also description. Packaged beautifully. Thank you”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you are happy with the price, quality, and packaging of your chosen urn. We do our best to offer a wide selection of quality urns at fair prices and to ship them quickly and well-packaged to try and make things a little better at this sad time Many thanks for your review, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“I was very pleased with my heart within a heart necklace. It is very pretty, I was worried that it would be bulky, but it’s not. Absolutely beautiful, just what I wanted. Thank you cherished urns..”

Helpful Report

Posted 3 years ago

Dear Christine, We are delighted that you were able to find a dainty heart-shaped pendant from those we offer and that it is just what you wanted. We do our best to offer a wide choice of styles and we are sure that wearing it will bring you comfort and peace knowing that your loved one still accompanies you. Thank you so much for your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service and beautiful products made with care”

Helpful Report

Posted 3 years ago

Dear Kerry, Many thanks for also leaving us your review of our company. We are delighted that you have been happy with our service and the love and care that was put into the two pieces of bespoke memorial jewellery that you asked us tocreate for you. We are sure that you will cherish them forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“My daughter won the February competition to choose a piece of cremation jewellery with her grandads ashes in. We were absolutely over the moon! We have ordered off Cherished Urns in the past as our dad passed away 2 years ago and the service and compassion is amazing! But my daughter was only 14 at the time and she was worried to have a piece of jewellery incase she lost it so to win this competition now she had just turned 16 was just amazing! We can't thank them enough and the communication from start to finish is second to none. Thank you xxx”

Cherished Urns 5 star review on 1st March 2021

Helpful Report

Posted 3 years ago

Dear Melanie, Thank you so much for your lovely review. We are delighted that your daughter won our February competition and that he loves the special pendant that she chose. We are sure that knowing that her grandad is still close by and accompanying her always will bring her comfort and give her strength. With warm wishes Kristina Customer Care

Posted 3 years ago

“Beautiful urn - and delivered within a few days”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you were able to find an urn worthy to contain your loved ones ashes and that we were able to get it to you quickly. We do our best to offer a wide selection of urns to suit all tastes and budgets and to ship them swiftly and well-packaged to try and make things a little bit easier at this sad time. We hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service and products, great communication.”

Helpful Report

Posted 3 years ago

Dear Nicola, We are delighted to hear that you are totally happy with your chosen products and with our service. We do our very best to offer a straightforward and stress-free service and to create unique pieces of jewellery that will be cherished forever. Many thanks for your review we very much appreciate it. With kind regards Kristina Customer Care

Posted 3 years ago

“I ordered the urns from Cherished Urns from the USA because they're more stylish & elegant than the gaudy stuff here. The prices were reasonable, shipping fast and just a great ordering experience”

Helpful Report

Posted 3 years ago

Dear Christopher, We are delighted that you were able to find an urn to suit your taste on our website and that we were able to ship it safely to you in the USA. We do our best to offer a wide choice of designs of urns and we are so pleased that you found our selection to be elegant and stylish. We are also glad that you found our website easy to use and we hope that your chosen urn may bring comfort to you and your family knowing that your loved one rests peacefully in this lovely place. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service and fast delivery. Incredibly beautiful handcrafted producted with amazing value for money.”

Helpful Report

Posted 3 years ago

Dear Monique, Thank you for also leaving your review of our company. We very much appreciate your kind words as we do our best to offer a wide selection of high-quality products and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. We hope that your chosen urn will bring comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with my keepsake items.”

Helpful Report

Posted 3 years ago

Dear Sandra, We are delighted that you are totally happy with the two elements that you asked us to create to go inside your glass locket. We hope that you will cherish them always and that wearing your locket may be of comfort to you knowing that your loved one still accompanies you. With best wishes Kristina Customer Care

Posted 3 years ago

“The urn is for our baby boy Jamie who passed away at 3 weeks old. The urn is beautiful, the photos do not do it justice. Delivery was quicker than we thought. Thank you.”

Helpful Report

Posted 3 years ago

Dear Kathleen We are happy that you were able to find an urn worthy to hold the precious ashes of your baby boy on our website and that we were able to get it to you quickly. We do our best to make the whole process as swift and stress-free as possible to try and make things a little bit easier at this difficult time. We hope that you may find comfort when you contemplate its beauty and that your heart may encounter peace. With best wishes Kristina Customer Care

Posted 3 years ago

“I got everything I expected from Cherished Urns, gorgeous jewellery, they mean so much to us”

Cherished Urns 5 star review on 27th February 2021

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you so much for entrusting us to create these very special memorial rings for you and for sharing the lovely photos of your bespoke rings. We are sure that when you wear them you will feel at peace and will find comfort knowing that your loved one is still close by and accompanying you always. Thank you so much for leaving us your review, it really means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Quick and easy to do with a very sensitive and delicate approach”

Helpful Report

Posted 3 years ago

Dear Matt, Thank you for also leaving us your review of our company. We are so pleased that you found our website easy to use as we do our best to make the whole experience as simple and stress-free as possible to try and make things a little bit easier at this difficult time. We are sure that your chosen pendant will be cherished forever and will bring comfort and peace to the wearer. With best wishes Kristina Customer Care

Posted 3 years ago

“Very good service compassionate and understanding staff thrilled with my pendant”

Helpful Report

Posted 3 years ago

Dear Ruth, Thank you for also leaving such a nice review of our company, It is much appreciated, as all the team work hard to offer an efficient and caring service and to make shopping with us easy and enjoyable. We are delighted that you are happy with your pendant and we are sure that wearing it will bring you comfort and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very pleased and happy great customer service as well ☺️”

Helpful Report

Posted 3 years ago

Dear Amie, Thank you for also leaving us your review of our company and we are delighted that you were happy with our service. We do our best to make shopping with us a simple and stress-free process and to offer personalized and caring attention to all of our clients, so we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,945 reviews