Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,943 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 9th January 2025

1445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and professional process to use. My wife was delighted with the Ring and will certainly cherish it as your name rightly states xx”

Helpful Report

Posted 2 years ago

Dear Barry, We do our best to make the whole process as simple and stress-free as possible so we are very happy to receive your positive review. We are delighted that your wife loves her chosen ring and we hope that wearing it will bring her comfort and peace. With kind regards Kristina Customer Care

Posted 2 years ago

“I was happy with the service,not so much with the product chain very flimsy ,pendant ok .”

Helpful Report

Posted 2 years ago

“I chose Cherished Urns based on the reviews I had read, and I am so happy that I did. Beautiful piece of jewellery over and above my expectations. Such a unique piece and I know that I have my Mum with me always.”

Cherished Urns 5 star review on 11th June 2022

Helpful Report

Posted 2 years ago

Dear Sarah, Thank you very much for your lovely review and for sharing the photo of your bespoke ring. We always love to see one of our creations on the finger that it was destined for, and yours looks truly spectacular. We are sure that having your mum accompanying you again will bring you joy and fill your heart with many happy memories. With warm wishes Kristina Customer Care

Posted 2 years ago

“I paid £465 for a white gold chain with as. The item was delayed multiple times. When recieved it snapped within 8 days. Customer service have confirmed they only pay £35 for the chains and they could refund this or provide another chain that's likely to snap. If I was to loose the pendant it is not something that could ever be replaced. Very disappointed! ☹️”

Helpful Report

Posted 2 years ago

“Lovely heart shaped urn. Very well made. Would highly recommend.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased that you are totally happy both with your chosen keepsake urn and with our service. We do our best to make such a sad purchase as swift and simple as possible with a wide choice of quality products and to ship them quickly and well-packaged. Thank you so much for your review and for recommending our company, we really appreciate it. With best wishes Kristina Customer Care

Posted 2 years ago

“Really helpful from the start, took care of my sisters ashes and returned them. I love my ring it looks like the galaxy and will always be cherished. Thank you”

Cherished Urns 5 star review on 9th June 2022

Helpful Report

Posted 2 years ago

Dear Helen, Thank you once again for another positive review, we are delighted that you have been totally happy with your chosen ring, its engraving and with our service. We are delighted to have reunited you with your sister and we very much appreciate your sharing the lovely photo of your unique ring, it looks amazing on your finger and we know that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very pleased with quality and service. Pictures don’t do the actual urn justice”

Helpful Report

Posted 2 years ago

Dear Rhoda, We are so pleased that your chosen urn has exceeded your expectations and we hope that its loveliness will bring you some comfort knowing that your loved one rests peacefully in this special place. Many thanks for taking the time to leave us a review and for your five-star rating of our company, it means a lot to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Prompt delivery tracked and the quality of the urn iis absolutely excellent. Highly recommended. Thank you.”

Helpful Report

Posted 2 years ago

Dear Linda, Thank you very much for posting your review and for your positive comments and recommendation. We do our best to offer a wide range of quality urns and to ship them swiftly and well-packaged to try and make this difficult moment a little bit easier. We hope that your chosen urn may bring comfort to you and your family. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent pieces. Excellent communication regarding status of order. Would highly recommend.”

Helpful Report

Posted 2 years ago

Dear Emma, We are delighted that you love the pendant that you selected and that our regular updates throughout the creation of this bespoke piece of jewellery were helpful. Thank you very much for your lovely review and for recommending our company, it means so much to us as we all work hard to provide an outstanding service and to create amazing pieces of jewellery that will be cherished forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very simple process and the rings are stunning. Would definitely recommend.”

Helpful Report

Posted 2 years ago

Dear Tracy, We do our very best to make the whole process as simple and stress-free as possible, so we are most grateful to receive your five-star rating of our service and your recommendation. We hope that your rings will bring you comfort and that you will cherish them always. With best wishes Kristina Customer Care

Posted 2 years ago

“The quality of this product is very good and delivery time was quick and within the time slot supplied overall a easy ordering and payment system. S Wood”

Helpful Report

Posted 2 years ago

Dear Susan, Thank you so much for your positive comments and nice review. We try to make the whole process as swift and simple as possible and we are so pleased that your shopping experience with us has been a good one. With best wishes Kristina Customer Care

Posted 2 years ago

“Bought a ring for my hubby after his young brother died . Once received couldn’t believe how nice this look was so made up . Great for giving someone something special as a memory .”

Helpful Report

Posted 2 years ago

Dear Beverly, We are so pleased that you love the bepoke ring that you asked us to create for your husband and we hope that he is finding some comfort in having his brother accompanying him again. We are sure that he will wear it proudly and cherish it forever. Many thanks for taking the time to leave us your review, your kind words are very much appreciated. With kind regards Kristina Customer Care

Posted 2 years ago

“A complete and Solid 5 . From start to finish Cherish Urn's are professional whilst providing a brilliant personal touch and the quality of my ring which my dad is inside is a perfect probuct 👌🏻✨”

Cherished Urns 5 star review on 4th June 2022

Helpful Report

Posted 2 years ago

Dear Michael, Thank you so much for your five-star rating of our company and for sharing the photo of your bepoke ring, it looks really great. We are delighted to have reunited you with your dad and we are sure that you will wear this special ring proudly in loving memory of a very special man. With warm wishes Kristina Customer Care

Posted 2 years ago

“Amazing beautiful ring you did my my mum and dad very proud thank you arrived earlier than expected”

Helpful Report

Posted 2 years ago

Dear Catherine, Thank you so much for your lovely review and for sharing the photo of the stunning bepoke ring that we recently created for you with much respect and care. We are delighted to have reunited you with your mum and dad and we are sure that having them close again is filling your heart with many beautiful memories of the times you enjoyed together. With warm wishes Kristina Customer Care

Posted 2 years ago

“Love the finished product quite long wait but still pleased”

Helpful Report

Posted 2 years ago

Dear David, We are delighted that you are totally happy with your chosen item and that you agree that it was worth waiting for. We do our best to offer a swift and simple service so we very much appreciate your review and comments. With kind regards Kristina Customer Care

Posted 2 years ago

“I am very satisfied with the new items I purchased from Cherished Urns. Service from the start up to receiving the items was very good.”

Cherished Urns 5 star review on 3rd June 2022

Helpful Report

Posted 2 years ago

Dear Robert, Thank you very much for taking the time to post your review and for your five-star rating of our company. We do our best to offer a wide choice of quality products so we are delighted that you are completely satisfied with your chosen items. Many thanks for sharing the photo of our your selected self-fill pendant and we hope that you found it easy to insert the ashes using the tiny funnel that we provide. With warm wishes Kristina Customer Care

Posted 2 years ago

“Waited 6 months for the particular urn I wanted for my mum's ashes. Well worth the wait & not very expensive. Arrived very quickly. Packed in a drawstring bag inside a black velvet case. My dad was so happy with it now it's in the living room with him”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you for your patience in waiting for your chosen Rose Red Patterned Adult Cremation Urn for Ashes to come back into stock. We hope that when you contemplate the fine details and rich colour of this lovely urn your hearts may be filled with many happy memories of wonderful moments shared with a very special lady and that your dad is finding comfort in having your mum accopanying again. Many thanks for posting your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“Easy to use website, kept informed on delivery progress and the delivery was quick.”

Helpful Report

Posted 2 years ago

Dear Eloise, Thank you for also awarding our company a five-star rating. We do our best to make this sad purchase as swift and simple as possible so we very much appreciate your positive feedback. With best wishes Kristina Customer Care

Posted 2 years ago

“Customer service was amazing when placing the order. Extremely helpful with organising the delivery as it was needed urgently. Ensured that the product was shipped within 10 minutes of receiving my order. Very professional and extremely caring and helpful.”

Helpful Report

Posted 2 years ago

Dear Karen, We are delighted to hear that our amazing team were able to ship your chosen Scatter tube quickly and that it arrived within the desired timeframe. We do our best to meet any deadlines or special requests whenever possible and we very much appreciate your positive comments as we all work hard to provide an efficient and caring service. Many thanks for placing your review and for your five-star rating of our company. With best wishes Kristina Customer Care

Posted 2 years ago

“We have ordered two cremation rings so we can keep a small amount of our little boy with us. The rings are both absolutely gorgeous and couldn't have been easier to order. They showed up on time and are just so perfect and precious to us. Thanks so much!”

Helpful Report

Posted 2 years ago

Dear Charley, Thank you so much for your heartfelt review. It means so much to us to hear how our bespoke memorial jewellery can help people to get through such a sad time and we are sure that you will wear these precious rings with much love in your hearts and that you will cherish them forever. We do our best to make the whole process as quick and stress-free as possible so we are most grateful for your positive comments. With warm wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,943 reviews