Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,944 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ring looks green, not blue and the chain on the bracelet is so fine. The heart is so hard to get ashes in it. I like the design.”

Helpful Report

Posted 3 years ago

Good afternoon, We are sorry to hear you are not entirely happy with the colour of your resin I have looked at your dispatch photos and can see our standard Blue has been used on your jewellery as advertised and not green. We are glad that you liked the design of your pendant. Thank you for taking the time to leave your review. Best wishes Cherished urns

Posted 3 years ago

“It arrived wrapped very carefully very pleased with it.”

Helpful Report

Posted 3 years ago

Dear Angela, Thank you for your review and for noting the care that we also put into the packaging of every item. We hope that your chosen urn may bring some comfort to you and your family at this sad time. With kind regards Kristina Customer Care

Posted 2 years ago

“Both my daughter and myself are thoroughly delighted with the pieces of jewellery we ordered from Cherished Urns and also the first class service we received from the initial placing of the order to being kept informed at every stage of the process of the ring and necklace being made. I wouldn’t hesitate to recommend them to anyone.”

Cherished Urns 5 star review on 14th January 2022

Helpful Report

Posted 3 years ago

Dear Maureen, Thank you so much for your lovely review and for sharing the photos of your special ring and necklace. We are sure that you and your daughter will wear them with much love and we hope that when you contemplate their profound beauty your hearts may be filled with many happy memories that bring you comfort and help you to find peace. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very pleased with ring”

Helpful Report

Posted 3 years ago

Dear Delia, Thank you very much for posting your review and awarding our company a five-star rating. We are so pleased that you are totally happy with the bespoke memorial ring that we created for you with much care and respect and we hope that wearing it may bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 2 years ago

“I have put a review on Google as well. Firstly, I loved the choice you offer, and the urn we chose was exactly what we wanted. The quality of the urn was stunning, and the urn itself, beautiful. At such a sad and difficult time, your service and professionalism was outstanding and respectful, and I can not recommend you highly enough. Thank you so much. Kind regards Andrea”

Helpful Report

Posted 3 years ago

Dear Andrea, Thank you so much for your review. Your kind words are very much appreciated as we work hard to offer a caring and efficient service and to provide high-quality products quickly and without stress, to try and make things a little bit easier at this sad time. We hope that your chosen urn may bring you comfort knowing that your loved one rests peacefully in this beautiful place. With warm wishes Kristina Customer Care

Posted 2 years ago

“Exactly what i wanted as i can carry it with me where ever i go!”

Helpful Report

Posted 3 years ago

Dear Dennis. We are so pleased that you were able to find the item that you were searching for on our website and that now your loved one can accompany you always. Thank you very much for your lovely review and for giving us a five-star rating, it means a lot to us. With kind regards Kristina Customer Care

Posted 2 years ago

“I bought a tear drop urn for my husband, it is so beautiful and I am sure he would love it.”

Helpful Report

Posted 3 years ago

Dear Ann, We are so pleased that you were able to find the perfect urn for your husband and we hope that the beauty of this lovely teardrop urn will bring you comfort knowing that he rests peacefully in this lovely place. Thank you very much for taking the time to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“I ordered a large urn and 5 keepsake urns. They each came in a beautiful presentation box. The quality is excellent (very heavy and solid with a lovely finish) and delivery is super fast. Couldn't be more pleased. I would HIGHLY recommend this company for an urn for your cherished loved one.”

Helpful Report

Posted 3 years ago

Dear Nesta, We are delighted that you are happy with your six chosen urns and we hope that each one will bring comfort and peace to you and your family. We do our best to offer a good selection of quality urns and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. Thank you so much for your recommendation and lovely review, they are much appreciated. With warm wishes Kristina Customer Care

Posted 2 years ago

“I absolutely love my Dad ashes ring! Opted for blue to match his eyes.. and it’s stunning! So much comfort in having him with me! Can’t fault the service received.. very informative and quick service too! Thankyou”

Cherished Urns 5 star review on 11th January 2022

Helpful Report

Posted 3 years ago

Dear Fay, We are so pleased that you trusted us to create this fabulous ring for you so that you can be reunited with your dad and have him close forever. Thank you so much for leaving us such a nice review and for sharing the lovely photo. It means so much to us to see our creation on the finger that it was destined for, and yours looks really amazing. We are sure that you will wear it with much love in your heart. With warm wishes Kristina Customer Care

Posted 2 years ago

“Fantastic service very helpful and sensitive to my needs . Highly recommend them, and my ring is absolutely beautiful. Thankyou cherished urns”

Cherished Urns 5 star review on 10th January 2022

Helpful Report

Posted 3 years ago

Dear Salm, Many thanks for your review, we very much appreciate your kind words and recommendation. Thank you for also sharing the photos of the bespoke memorial ring that we recently created for you. We always love to see the finished product on the finger that it was created for, and yours looks truly stunning. We are sure that you will wear it with love and cherish it always. With best wishes Kristina Customer Care

Posted 2 years ago

“I have just received my beautiful ring.... Words cannot do justice to how exquisite and beautiful made this is.. I feel that my beloved fuddles is now with me all the time... The presentation and delivery was exceptional and the people I spoke to about this at a very upsetting time could not have been more supportive... Thank you and I would have no hesitation in recommending you to anyone who takes this journey through grief.......”

Helpful Report

Posted 3 years ago

Dear Kathy, Thank you so very much for leaving us your heartfelt review. We are delighted that you love the unique ring that we created for you and that having Fuddles back by your side is helping you through this sad time. We very much appreciate your detailed review and your recommendation. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent delivery”

Helpful Report

Posted 3 years ago

Dear Tracy, We are so pleased that we were able to get your two chosen items to you quickly. We try to offer a swift and efficient service to make these sad purchases a little easier and a difficult time a little better. Thank you very much for posting your review and giving us a five-star rating, we really appreciate it. With best wishes Kristina Customer Care

Posted 2 years ago

“Absolutely love this company … I had a ring with my Nans ashes in last year and was soooo happy with it I’m actually in love with it … so much I got my mom one for Christmas!!! Recommend to my brother who also got his wife a necklace with her dads ashes in. Will always recommend this company x”

Helpful Report

Posted 3 years ago

Dear Emma, Thank you so much for recommending our products to others so that they too can enjoy the comfort and peace that a bespoke piece of memorial jewellery can bring. We are sure that your mom loves her Christmas present and that she will cherish this special gift forever. We are most grateful that you have trusted us once again to create this special item for her and we very much appreciate your lovely review. With warm wishes Kristina Customer Care

Posted 2 years ago

“I ordered an eco-urn made of white paper with petals pressed into it. It really is lovely, just as I wanted. I didn't want a traditional urn, they look so unfriendly, and I feel so much more comfortable for it being a home for my mum's ashes.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you found the perfect urn to hold your mum's precious ashes in one of our ecologically-friendly paper urns. The hand-made paper which is responsibly sourced with the tiny petals pressed into it is truly lovely and a fitting place for a loved one to rest peacefully. Many thanks for posting your review it means so much to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Great service even over the Christmas period. Always kept up to date throughout the whole process. Would highly recommend them.”

Cherished Urns 5 star review on 8th January 2022

Helpful Report

Posted 3 years ago

Dear Linda, Many thanks for your nice review and for sharing the lovely photo of the bespoke memorial ring that we created for you with great care and respect. We always love to see one of our creations of the finger that it was destined for, and yours looks really beautiful. We are sure that you will find comfort wearing it and that you will cherish it always. With warm wishes Kristina Customer Care

Posted 2 years ago

“Everything about the urn is beautiful well made to a high standard wirh a beautiful storage box if needed Delivery was quick would definatley recommend this company for love ones final resting place.Thank you”

Helpful Report

Posted 3 years ago

Dear Jackie, Many thanks for your lovely review, it means so much to us. We do our best to make this sad purchase swift and simple so we very much appreciate your positive comments and your recommendation. We hope that your chosen urn may bring you some comfort and peace at this sad time. With kind regards Kristina Customer Care

Posted 2 years ago

“Lovely urn. Its for my 16yr old niece. The only thing I find is that urns are either designed for babies or older people. Was hard finding the right design but the butterfly one was nice. It was delivered with care and was updated throughout.”

Helpful Report

Posted 3 years ago

Dear Mandy, Thank you for also taking the time to leave us a review of our company. We do our best to offer a wide choice of urns to suit all tastes and ages and we are pleased that you were able to find one suitable for your niece. We hope that it may bring you and your family some comfort knowing that she rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very prompt and efficient service. My initial package was damaged in transit. Cherished Urns replaced it speedily and without fuss. Very impressed”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We apologise again that your original package was damaged in transit but are happy that you have been totally satisfied with our swift response to the issue. We do our best to make everything as smooth and stress-free as possible to try and make things a little bit better at this sad moment. Thank you very much for your five-star rating of our service and your positive comments. With best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful quality and really good speedy delivery. Would highly recommend!”

Helpful Report

Posted 3 years ago

Dear Elizabeth, Many thanks for posting your review, and for giving us your recommendation it is greatly appreciated. We are so pleased that you are totally happy with your chosen item and with the speed of our delivery. With warm wishes Kristina Customer Care

Posted 2 years ago

“I bought rings with their grandads ashes in for Christmas for my children who are in their 30’s and 40’s and their wasn’t a dry eye in the house ! Thank you so much very beautiful 💙”

Helpful Report

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,944 reviews