Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,885 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,885 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy company to deal with at perhaps a difficult time in ones life. Quick delivery of quality item, very happy with purchase.”

Helpful Report

Posted 3 years ago

Dear Roger, We are pleased that you found it easy to place your order with us that you have been happy with our service and with the special ring that we created for you. We do our best to make the whole process fast and simple so we very much appreciate your positive comments. With best wishes Kristina Customer Care

Posted 3 years ago

“Thank you sooo much for being very friendly and helpful. My ring is absolutely gorgeous, I wear it feeling so proud and sad the same time. Its such a wonderful ring to treasure after listing my adorable faithful companion Sally, a beautiful black labrador girl..🌈🐾🖤🐾🌈 Thanks again”

Helpful Report

Posted 3 years ago

Dear Anneli, We are so glad that we have reunited you with Sally and that your faithful friend will be accompanying you always. We are sure that having her by your side again is helping you get through this difficult time. Many thanks for your heartfelt review, it means so much to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“I personally found cherished urns a very good company who had an excellent choice of jewellery and the quality and service received from them was out of this world I would highly recommend using this company again .”

Cherished Urns 5 star review on 19th July 2021

Helpful Report

Posted 3 years ago

Dear Gail, Thank you so much for your lovely review and for sharing the photo of your chosen piece of bespoke memorial jewellery. We are so pleased that you found an item to meet your needs from the selection that we offer and that you have been totally happy with our service. We are honoured that you feel able to recommend our company. With best wishes Kristina Customer Care

Posted 3 years ago

“Best price online, also less than half price of parlour, same tube same quality. Lovely bright design”

Helpful Report

Posted 3 years ago

Dear Tricia, We are delighted that you are happy with the scatter tube that you selected from our website and with our price. We do our best to offer high-quality products at fair prices and to ship them quickly to make things a little bit easier at this sad time. Many thanks for your review we greatly appreciate it With best wishes Kristina Customer Care

Posted 3 years ago

“A quick, efficient service provided and the resulting memorial bracelet was beautiful. I was so pleased with the result that I have ordered two more infinity bracelets to be given as special, personal presents at Christmas.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you have been happy with our service and that you love the unique memorial bracelet that we crafted to your specifications. We do our best to make the whole process as simple, swift and stress-free as possible and we look forward to creating two more special bracelets for Christmas for your family. Thank you for your positive review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 3 years ago

“They kept me updated frequently about my order. I love my necklace so much and my dog and I wear it all the time. They are a great business and I’m very pleased.”

Helpful Report

Posted 3 years ago

Dear Emily, Thank you for also leaving us such a nice review of our company. We very much appreciate it as we all work hard to provide an efficient and caring service and to create amazing pieces of jewellery that will be cherished forever. With best wishes Kristina Customer Care

Posted 3 years ago

“Necklace came exactly how it looked in the image. Very good communication and beautifully presented. They emailed regularly to update me on my order and they even gave you an option to send your ashes through the post or select for a carrier to come and collect.”

Cherished Urns 5 star review on 16th July 2021

Helpful Report

Posted 3 years ago

Dear Abby, We are so pleased that you have been totally happy with our service. We do our utmost to make everything as swift and stress-free as possible and we're happy that our regular updates were helpful. Thank you very much for taking the time to leave us your review and also for sharing the lovely photo of the bespoke pendant that we created for you. We are sure that you will find comfort when you wear it and that you will cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Delivery was very efficient and the product was well packaged. We were very pleased with the quality of the urn and would recommend.”

Cherished Urns 5 star review on 14th July 2021

Helpful Report

Posted 3 years ago

Dear Mrs Summerscales, We are delighted that you were able to find a tiny urn to hold the ashes of your beloved pet, what a lovely way to pay tribute to a faithful friend. Thank you so much for your review, we are most pleased that you were totally happy with our service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Can’t recommend enough, were fast and very professional. Kept me updated at all times. A beautiful ring and so well packed. Thank you”

Helpful Report

Posted 3 years ago

Dear Samantha, Thank you very much for your lovely review, it means so much to us as we do our best to make purchasing a piece of jewellery from us a swift and stress-free process. We are pleased that our regular updates were helpful and we are delighted that you love your chosen ring. We are sure that you will find comfort and peace when you wear it. With kind regards Kristina Customer Care

Posted 3 years ago

“No complaints from me. Beautiful ern delivered fast and efficiently.”

Helpful Report

Posted 3 years ago

Dear Malcolm, We are pleased to hear that you are totally happy with your chosen urn and with our service. We do our best to make the whole process as fast and simple as possible to try and make things a little bit better at this difficult time. Many thanks for your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent product, excellent service.”

Helpful Report

Posted 3 years ago

Dear David, We are very pleased that you were able to encounter the urn you wanted on our website and that you have been happy with our service. We try to offer a wide choice of high-quality products at fair prices and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. Many thanks for leaving us your review With best wishes Kristina Customer Care

Posted 3 years ago

“Service exceptional and very professional”

Helpful Report

Posted 3 years ago

Dear Wendy, Thank you for also leaving our company your positive review. We all work hard to provide a caring, efficient, and personlised service, so your kind words are very much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with the Urn. Ordered Thursday am and it arrived Friday lunchtime. Now has pride of place in the cabinet with the late wife’s crystal and ornaments.”

Helpful Report

Posted 3 years ago

Dear Colin, Thank you so much for your heartfelt review. We are delighted that you found an urn worthy to hold your late wife's ashes and we hope that when you contemplate its beauty, in your cabinet, your heart may be filled with many happy memories of all the wonderful times you spent together, and that these may bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very promt even with covid restriction”

Helpful Report

Posted 3 years ago

Dear Donnamarie, We are pleased that we were able to get your chosen ring to you quicker than you expected. We do our best to make purchasing memorial jewellery from us as swift and simple as possible so we are delighted that your experience with us was a positive one. Many thanks for leaving us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“The customer service and care was brilliant, I am extremely happy with the item I ordered, and intend to make a 2nd purchase in the not to distant future.”

Helpful Report

Posted 3 years ago

Dear Julie, Thank you very much for taking the time to leave us our lovely review. We are delighted that you are totally happy with your chosen product and we look forward to serving you again soon. With kind regards Kristina Customer Care

Posted 3 years ago

“I found the perfect ring just my style and even matched the colour I wanted, it's perfect and looks amazing thank you, my son is with me forever”

Cherished Urns 5 star review on 12th July 2021

Helpful Report

Posted 3 years ago

Dear Katherine, We are so pleased that you were able to find your perfect memorial ring on our website and that we were able to create the custom resin colour you requested. Thank you for trusting us to create this special ring for you so that your son can accompany you always and for sharing the stunning photos, it looks amazing. With warm wishes Kristina Customer Care

Posted 3 years ago

“pleased with service and completed order .will certainly recommend . thanks”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are very pleased that you have been totally satisfied with our service and feel that you can recommend our company. Thank you very much for leaving us your review, we greatly appreciate it. With kind regards Kristina Customer Care

Posted 3 years ago

“I am not happy with what I have received, my locket was scratched and I could barely see the diamond dust . I am very dissatisfied!!!”

Helpful Report

Posted 3 years ago

“Very friendly, professional service and quick too”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you so much for your kind words, we very much appreciate you taking the time to leave us your review. We do our best to make shopping with us as swift and straightforward as possible so we are glad that your experience with us was a positive one. With best wishes Kristina Customer Care

Posted 3 years ago

“A beautiful piece of jewellery and great service from start to finish!”

Cherished Urns 5 star review on 11th July 2021

Helpful Report

Posted 3 years ago

Dear Chloe, We are so pleased that you have been totally happy with our service and with the stunning bespoke memorial ring that we made for you with much love and care. We are sure you will find comfort wearing it and will cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,885 reviews