Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,886 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bracelet containing the ashes of my beloved dog Snoopy. Excellent service, I’d thoroughly recommend.”

Cherished Urns 5 star review on 8th April 2021

Helpful Report

Posted 3 years ago

Dear Katherine, Thank you so much for your lovely review and for sharing the photo of the special bracelet that we crafted for you. We hope that having Snoopy close by and accompanying you still is bringing you comfort, we know how hard it is to lose a much-loved dog. With warm wishes Kristina Customer Care

Posted 3 years ago

“Great service great products highly recommend”

Helpful Report

Posted 3 years ago

Dear Paula, Thank you for also giving our company a five-star rating and your recommendation. We do our best to offer a wide range of quality products and to ship them quickly and well-packaged to try and make things a little bit better at this sad time, and we're so pleased that you love your chosen memorial bear. With warm wishes Kristina Customer Care

Posted 3 years ago

“I’ve received two pieces of ashes jewellery and they’ve both been beautiful, the customer service I received was wonderful and I would definitely make more purchases from here in the future. Thankyou Cherished Urns 🖤”

Cherished Urns 5 star review on 7th April 2021

Helpful Report

Posted 3 years ago

Dear Amber, Many thank for leaving us your lovely review and for sharing the photo of the bespoke memorial ring that we recently crafted for you. We are delighted that you love both the rings that you have ordered from us and we hope that you will cherish them always and were them with love. With warm wishes Kristina Customer Care

Posted 3 years ago

“I have had both an urn and a ring. The urn is beautiful and I am very happy with it. The ring is also beautiful but I am slightly disappointed, as it is a lot bigger than the pictures led me to believe. I have very small fingers and hands and I feel it looks too big on me. I think it would have been better if it didn't have the shoulders on it and maybe a half size smaller. Mrs Rosemaria Sharon Tyler”

Cherished Urns 3 star review on 7th April 2021

Helpful Report

Posted 3 years ago

Dear Rosemary, We are so pleased that you are totally happy with your chosen urn, and, if I may say so, your bespoke memorial ring looks lovely and perfectly compliments your other rings. It certainly does not look oversized on your dainty finger. We do our best to fairly represent our products on our website and we also include their dimensions in the description. we apologise that the ring was larger than you expected but we hope that nonetheless, it will bring you comfort knowing that your loved one is close by and accompanying you always. With kind regards Kristina Customer Care

Posted 3 years ago

“Absolutely love my piece of jewellery.”

Helpful Report

Posted 3 years ago

Dear Shelly, We are absolutely delighted that you love the piece of jewellery that you selected from our website. We hope that wearing it will bring you comfort and fill your heart with peace and that you will cherish it always. Thank you so much for leaving us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Fabulous service even though the pandemic is still with us I didn’t wait long Absolutely love my ring and my necklace both good quality”

Helpful Report

Posted 3 years ago

Dear Brenda, Many thanks for leaving us a five-star rating. It means a lot to us as we are working hard to keep things running as smoothly as possible during this difficult time. We are delighted that you love your two special pieces of memorial jewellery and we are sure that you will wear them with love and treasure them always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Cherished urns Stayed in contact throughout and keep me up to date with time scales due to covid.”

Helpful Report

Posted 3 years ago

Dear Sarah, We're glad that our regular updates as to the progress of your special ring were helpful and we appreciate your patience. As you can imagine with current restrictions it is not easy to meet our usual timescales but we are doing our best! Many thanks for taking the time to leave us a review. With best wishes Kristina Customer Care

Posted 3 years ago

“Great service arrived the day after I ordered it, slight fault on top which is noticeable”

Helpful Report

Posted 3 years ago

Dear Janet, Thank you for leaving your review and we're pleased that you were happy with our service. However, please get in touch with our customer service team to sort out the fault in your chosen item, our apologies for this inconvenience. Kind regards Kristina Customer Care

Posted 3 years ago

“Absolutely over the moon with the ring I ordered from you. It took a little longer than I expected but with the current situation that is understandable and was well worth the wait. Thank you”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you love the unique ring that we created for you and thank you for your understanding and patience. We are doing our very best to keep everything functioning normally, but as you can imagine it is not easy at this difficult time. Many thanks for still giving us a five-star rating, it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very good service, constantly kept updated and felt very personal.”

Helpful Report

Posted 3 years ago

Dear Sarah, Thank you for leaving us your review. We're glad to hear that our constant updates throughout the crafting of your ring, and our caring, personalised service helped to make your shopping experience with us enjoyable. We're sure that you will cherish this special item of jewellery forever and wear it with love. With warm wishes Kristina Customer Care

Posted 3 years ago

“I have purchased a number of pieces of jewellery from cherished urns and they have all been made beautifully. The last four years have been filled with such sadness due to the losses I have had to come to terms with, and having the ashes of my loved ones put into jewellery has been a great comfort to me. each piece has been made with great care and attention, and It makes me feel closer to pets I have so sadly lost. I highly recommend Cherished.”

Cherished Urns 5 star review on 5th April 2021

Helpful Report

Posted 3 years ago

Dear Shelly, It means so much to us to hear how our bespoke pieces of memorial jewellery are bringing comfort to people and helping them to cope with their losses. Thank you so much for leaving us your review and for sharing the lovely photo of two of the pieces of jewellery that we have created for you. Many thanks also for being a returning customer, your loyalty means a lot to us as it confirms that we are doing things right. With warm wishes Kristina Customer Care

Posted 3 years ago

“I ordered a ring and it is fantastic, amazing customer service aswell”

Helpful Report

Posted 3 years ago

Dear Sam, Many thanks for leaving us your review, it is greatly appreciated. We are so pleased that you love your special memorial ring and we hope that wearing it will bring you comfort and peace and that you will cherish it always. With best wishes Kristina Customer Care

Posted 3 years ago

“Love my ring made for my baby who was born sleeping. Very professional service, item was perfect and remaining ashes returned and packaged with great care.”

Helpful Report

Posted 3 years ago

Dear Nicola, We are so pleased that you love the beautiful unique ring that we created for you and we hope that having your baby boy close by always will help you through this sad time. Thank you so much for your heartfelt review. We do our very best to offer a professional and caring service, so your kind words are much appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with Cherished Urns. I was surprised how quickly I received the urn after ordering. The urn itself is just as good as its photo on the website, it comes packaged very well and the presentation box is excellent. Thank you Cherished Urns and for your message of condolence.”

Helpful Report

Posted 3 years ago

Dear Wendy, We are so pleased that you were able to fin an urn worthy to hold your loved one's ashes on our website. We do our best to offer a wide selection of high-quality urns, at fair prices and to ship them promptly and tastefully packaged to try and make things a little bit better at this sad time Thank you so much for leaving us your review, your kind words are much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“I was pleased with every stage of my order from Cherished Urns. The ordering process was simple, the variety of memorial items and the means to send ashes through the post was easy and straightforward. Communication between me and the company was excellent and queries were replied to quickly and efficiently. I ordered two items of jewellery, a ring for me and a bracelet for my daughter in memory of my mother . Both are beautiful and a lovely memorial to mum.”

Helpful Report

Posted 3 years ago

Dear Vivienne, We are delighted that you and your daughter love the items of jewellery that we crafted for you and we hope that having your mum/grandma close by is bringing you both comfort. Many thanks for trusting us with this delicate task and for leaving us such a lovely detailed review, it means so much to us as we do our best to make shopping with us quick, easy, and stress-free. With warm wishes Kristina Customer Care

Posted 3 years ago

“delighted with the order but the chain should have been stronger”

Helpful Report

Posted 3 years ago

Dear Les, We are pleased to hear that you are happy with your chosen item. With regards to the chain, we do offer chain upgrades for all our lockets and pendants and these come in different lengths, styles, and strengths. They can also be purchased separately. Many thanks for taking a moment to leave us your review. With kind regards Kristina Customer Care

Posted 3 years ago

“Absolutely overwhelmingly beautiful necklace I received with my late mothers hair in it. Its means so much to me the most beautifulest necklace I own”

Cherished Urns 5 star review on 2nd April 2021

Helpful Report

Posted 3 years ago

Dear Helen, We are delighted that you love the silver locket we crafted for you using some of your mum's hair to create a unique and beautiful effect. We are sure that having her close to your heart will bring you comfort and help you to find peace. Thank you so much for leaving us a review and for sharing the lovely photos, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely in love with the dad locket I ordered with my father's ashes in it. It came beautifully wrapped and gift bagged and is such a beautiful piece of jewellery very happy with my order I also have the memorial Teddy bear which is great quality highly recommend cherished urn”

Helpful Report

Posted 3 years ago

Dear Helena, We are delighted that we could help to reunite you with your dad through this lovely locket and we are so pleased to hear that both this item and the charming memorial bear are bringing you comfort at this sad time. Thank you so much for taking the time to leave us your review and for giving us your recommendation, it is very much appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“The most beautiful Jewellery, amazing quality and a perfect present with their huge range to choose from!”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you were able to find a suitable piece of memorial jewellery to give as a very special gift. We do our best to offer a wide selection to suit all tastes and budgets and to ship the chosen item quickly and tastefully packaged to make things a little better at this sad moment. Many thanks for taking a moment to leave us a review, it means so much to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Wonderful service, and beautifully crafted jewellery. I was delighted with my necklace, i will treasure it forever. Thankyou x”

Helpful Report

Posted 3 years ago

Dear Stacey, Many thanks for your lovely review and for sharing the photo of the stunning pendant that we recently created for you. We are sure that wearing it will fill your heart with happy memories that will be of comfort to you and help you to find peace. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,886 reviews