Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,887 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my ring .thankyou”

Helpful Report

Posted 3 years ago

Dear Julie, We are delighted to hear that you are happy with the memorial ring that we recently created to your indications, and we hope that wearing it will bring you comfort and that you will cherish it forever. Thank you for entrusting us to create this special piece of jewellery for you and for taking the time to leave us your review. We very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“I’m very pleased with my order it’s a sad time . But the ordering & receiving of my mum urn was very efficient. Thank You very much”

Helpful Report

Posted 3 years ago

Dear Tracey, We are so pleased that you were able to find a miniature urn worthy to hold some of your mum's ashes and that we could get it to you quickly. We aim to make ordering and delivery as swift and stress-free as possible to try and make things a little bit better at this sad time. Thank you so much for leaving us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“It came in perfect time and was a perfect tribute to the day. The only thing I could say is that I was not informed. that it was being delive9red to neifhbour, no card or anything . It was only when i received email that it was delivered that I thought to ask my neighbour, 4 days later.”

Helpful Report

Posted 3 years ago

Dear satisifed customer, We are so glad that you were able to find the product that you were looking for on our website and that we were able to get it to you in perfect time. We apologise for the problem with the delivery, and we are relieved that your neighbour safeguarded it for you. The couriers that we use are normally exemplary and we hope that this incident did not cause you any distress. Thank you for leaving us your review and we hope that your chosen item my bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“My mother passed shortly before Christmas and I placed my trust in this company to make 3 rings and a set of cuff links for family members as Christmas gifts. They have been extremely compassionate around the sensitive matter of my recent loss and have created stunning pieces of jewellery from my mothers ashes. Cherished Urns kept me up to date on the process on the status of my order. They also ensured to update my details when I moved address and even better still processed my order on time for Christmas even though I sent my mother’s ashes past the guaranteed Christmas delivery date. Cherished Urns were diligent, caring, and most importantly produced outstanding pieces of Jewellery which will be forever cherished in our family. Thank you so much for your hard work, skill and care.”

Cherished Urns 5 star review on 2nd January 2021

Helpful Report

Posted 3 years ago

Dear Alexander, Thank you for entrusting us to create these very special items of jewellery for you and leaving us such a lovely review. Our team all work hard to create stunning pieces of memorial jewellery that will bring comfort and peace and to provide an outstanding level of compassionate and efficient customer service. We are delighted that you are happy with our service and with the products that we created for you, and we are sure that each of the recipients will cherish these special items forever. What very special Christmas gifts. With warm wishes Kristina Customer Care

Posted 3 years ago

“Fantastic place excellent service”

Helpful Report

Posted 3 years ago

Dear Oz, We are delighted that you feel that our company merits a five-star rating and that you found our service to be excellent. That means a lot to us as we all work hard to provide an outstanding level of customer care along with offering a wide selection of quality products. Thank you so much for leaving us your review, it's much appreciated, and we hope that your chosen item brings you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent communication. Beautiful ring. Arrived in a lovely presentation box.”

Helpful Report

Posted 3 years ago

Dear satisifed customer, Thank you for leaving us your review and for sharing the photo of the bespoke memorial ring that we recently crafted for you. We always love to see our creation on the finger that it was destined for, and your special ring looks absolutely stunning. We are sure that wearing it will bring you comfort and peace and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with what I got for my money and would tell all my family and friends about you”

Helpful Report

Posted 3 years ago

Dear Sandra, We are delighted that you are happy with the item that you purchased from our website and we greatly appreciate you recommending our products to your friends and family. We do our best to make things a little bit easier at this sad time by making ordering simple and delivery fast, and to offer a wide choice of high-quality products. We hope that your chosen item may bring you peace and comfort. With warm wishes Kristina Customer Care

Posted 3 years ago

“Had no problem at all would recommend to anyone”

Helpful Report

Posted 3 years ago

Dear Angela, Thank you for giving us your recommendation and a five-star rating of our company. We do our best to make purchasing an item from us as simple and speedy as possible and to offer a wide range of quality products at fair prices. We are delighted that you were happy both with our service and with your chosen item and we hope that it may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Brilliant customer service . The ring my daughter chose was absolutely perfect. Thank you.”

Helpful Report

Posted 3 years ago

Dear Louise, Thank you for leaving us your review. We appreciate your positive response as providing excellent customer service is very important to us. We are delighted that your daughter is totally happy with the bespoke memorial ring that we recently crafted to her specifications and we are sure that wearing it will bring her comfort and peace and that she will cherish this special piece of jewellery forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“Fantastic, personal, service with attention to detail.”

Helpful Report

Posted 3 years ago

Dear Paula, Thank you so much for leaving us such a positive review of our company. It really means a lot to us as we all work hard to provide an attentive and caring service and to create amazing pieces of memorial jewellery that bring comfort and that will be cherished forever. We believe that those little personalised touches and attention to detail is really important. Thank you for entrusting us with this delicate task. With warm wishes Kristina Customer Care

Posted 3 years ago

“Ordered on Thursday night. Delivered to Scotland on Saturday. Excellent service and urn was well packed to avoid damage.”

Helpful Report

Posted 3 years ago

Dear Derek, We do our best to process all orders, package the urns securely, and get them delivered as soon as possible, and we are so pleased that we managed to get your chosen urn up to Scotland swiftly. We hope that it will bring peace and comfort to you and your family. With warm wishes Kristina Customer Care

Posted 3 years ago

“I am more than satisfied with my purchase from Cherished Urns. Ordering was easy and delivery was very prompt. It is a beautiful Urn and very befitting for my dear departed husband.”

Helpful Report

Posted 3 years ago

Dear Sheila, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your husband on our website and that you found ordering simple and delivery fast. We try to make everything swift and stress-free as possible to help to make things a little bit easier at this sad time. We hope that your chosen urn brings you peace and that when you observe its beauty you may recall many happy memories that comfort you. With warm wishes Kristina Customer Care

Posted 3 years ago

“Quick, very well advised on each step of the process and a beautiful product for such a sad time. The Urn is lovely very well made even the funeral directors were impressed. Thank you”

Helpful Report

Posted 3 years ago

Dear Pamela, Thank you for leaving us such a lovely review. We are so pleased that you were able to find an urn worthy to hold the precious ashes of your dad and that you were totally satisfied with the quality of it and with our service. We do our best to offer a wide choice of urns , and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. We hope that this lovely urn brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service, very good value for money and delivery was really fast and was well packed and in a lovely presentation box.”

Helpful Report

Posted 3 years ago

Dear Karen, We are delighted to hear that you are totally happy with your chosen product, the way in which we packaged it, and the speed of our delivery. We do our best to offer a good choice of quality products at fair prices and to pack them well and ship them quickly to try and make things a little easier at this sad time. Thank you so much for leaving us your review, we very much appreciate it. Wih best wishes Kristina Customer Care

Posted 3 years ago

“My urn arrived in good time despite COVID19 causing delays. It is beautiful and everything I had hope for, I would highly recommend using the company.”

Cherished Urns 5 star review on 30th December 2020

Helpful Report

Posted 3 years ago

Dear Karen, Thank you so much for leaving us your review and for sharing the photo of the lovely teardrop urn that you selected from our website. We are sure that when you observe its beauty you will find comfort knowing that your loved one rests peacefully in this special place. We are glad that we were able to get it to you quickly and we are pleased that you feel able to recommend our products and services to others. With warm wishes Kristina Customer Care

Posted 3 years ago

“My keepsake urn was delivered promptly the packaging was really good in a nice black velvet box the urn is very well made and tasteful,I’m very happy with the service and quality.”

Helpful Report

Posted 3 years ago

Dear Alan, We are so pleased that you are happy with the quality of the keepsake urn that you recently purchased from our website and with the way that it was packaged and the speed of delivery. We really try to make everything as speedy and straightforward as possible and to offer high-quality products at fair prices. Thank you for taking the time to leave us your review, and we hope that this lovely little urn brings you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Fast delivery great range of urns/tubes. Larger than they look . Got mum and dad in a tube each with plenty of room to spare. Glad we found these as we cannot scatter ashes just yet with all family until Covid restrictions removed xx”

Helpful Report

Posted 3 years ago

Dear Elizabeth, Thank you for also leaving us your review of our company, we really appreciate it. We are delighted that you were able to find two scatter tubes in which to safeguard your parent's ashes until you and the rest of the family can get together for the scattering. In the meantime, we are sure that their lovely images will bring you comfort when you contemplate them and fill your heart with happy memories that may help you to find peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely love the urn and I’m so glad I got this one. It’s more of an ornament than an urn and I know mum would have loved it. It was quickly delivered and without any problems.”

Helpful Report

Posted 3 years ago

Dear satisifed customer, Thank you so much for leaving us your review. We very much appreciate your kind words as we do our best to offer high-quality products and an efficient and caring service. We are delighted that you were able to find an urn worthy to hold your mum's precious ashes and we hope that the beauty and fine craftsmanship of your chosen urn brings you comfort knowing that she rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with my purchase. Quality is excellent. Service & delivery was also excellent”

Helpful Report

Posted 3 years ago

Dear Michelle, We are so pleased that you were able to encounter the product that you were looking for on our website and that you are totally happy both with it and with our service. We do our best to make the whole ordering and delivery process as simple and stress-free as possible and to offer a wide range of high-quality products, to try and make things a little bit easier at this sad time. Thank you for leaving us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Myself & my mum are delighted to have received our rings. Now we always have a part of our dad/husband with us. Slight delay on one ring however cherished urns always kept us updated. Thankyou, they’re beautiful. Xx”

Helpful Report

Posted 3 years ago

Dear Kirsty, We are delighted to hear that you and your mum are totally happy with the very special memorial rings that we recently created for you both. We apologise again for the slight delay in the crafting of one of your rings, but we are glad that our constant updates alleviated any worries that you might have had, and, hopefully, made the waiting time pass a little quicker. We are sure that having your dad and husband with you will continue to bring you comfort and we hope that you will cherish your rings forever. Thank you so much for entrusting us with this delicate task and for leaving us your lovely review. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,887 reviews