Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,884 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,884 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My fiancé died in March this year and I wanted something with his ashes in. His son had a ring done through Cherished Urns and loved it so I've had one done aswell. I'm over the moon with it. Thank you Cherished Urns”

Cherished Urns 5 star review on 24th July 2021

Helpful Report

Posted 3 years ago

Dear Suzanne, We are so pleased that we have been able to reunite you with your fiance and that you are totally happy with the bespoke ring that we created for you, thanks to the recommendation of his son. We are sure that you both will cherish your rings always and wear them proudly in loving memory of a very special man. Thank you very much for your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Cherished urns I highly recommend from start to Finish keeping in touch with the receiving of my dear mum s ashes… and receiving the ring..: was beautifully wrapped with sentimental care …”

Helpful Report

Posted 3 years ago

Dear Rebekah, Thank you for noticing the care and attention to detail that we put into the packaging of your bespoke memorial ring. We believe that it is these extra special little touches that set us apart from the rest. We are pleased that our regular updates throughout the crafting of your ring were helpful and hopefully helped the time to pass quickly until you were reunited with your mum. Many thanks for taking the time to post your review. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent well informed service . Beautiful products .Thank you”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We aim to make shopping with us as swift and simple as possible to try and make these sensitive purchases a little easier. We are delighted that you have been happy with your chosen products and with our service and that you have awarded us a five-star rating, thank you very much. With best wishes Kristina Customer Care

Posted 3 years ago

“Beautiful ring, fantastic professional service, great customer service. Highly recommend”

Helpful Report

Posted 3 years ago

Dear Karen, Many thanks for your positive comments and five-star rating of our company. We very much appreciate that you feel able to recommend our service based on the treatment that you received and the product that you chose as we aim to offer a wide choice of quality products and to ship them quickly and well-packaged and to provide an efficient, caring, and personlised service. With best wishes Kristina Customer Care

Posted 3 years ago

“The ordering process was very efficient and the bracelet arrived very promptly and is beautiful.”

Helpful Report

Posted 3 years ago

Dear Lesley, We do our best to make the whole process of purchasing memorial jewellery for us as swift and simple as possible so we are very pleased that your experience with us was a positive one. We are delighted that you love your chosen bracelet and we are sure that you will wear it proudly and cherish it forever. With best wishes Kristina Customer Care

Posted 3 years ago

“Wow I was overwhelmed by the customer service at each stage and the products we received was absolutely beautiful, my mum would have definitely approved. I would recommend this company. Amazing . Thank you.”

Cherished Urns 5 star review on 23rd July 2021

Helpful Report

Posted 3 years ago

Dear Amanda, Thank you so much for your positive comments and for sharing the photos of the scatter tube, memorial ring and cross pendant that you purchased from us. We are so pleased that you are happy with each item and we're sure that having your mum close again is helping you through this difficult time. We are also glad that our attentive and caring service helped to make your experience with our company a pleasant one. With warm wishes Kristina Customer Care

Posted 3 years ago

“I love my ring it’s perfect”

Cherished Urns 5 star review on 22nd July 2021

Helpful Report

Posted 3 years ago

Dear Maxine, Thank you for sharing the lovely photo of the bespoke ring that we created for you. We always love to see our creation on the finger that it was destined for and yours looks simply stunning. We are sure that you will cherish it always and wear it lovingly in the memory of a very special person. Many thanks for posting your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“The service was great got my order when it was due absolutely love my pendant but a little disappointed in the chain very fragile have to buy a new chain before I will wear it as I’m scared I will lose it apart from that I’m very happy”

Helpful Report

Posted 3 years ago

Dear Elaine, We are delighted that you love the bespoke pendant that we crafted for you and that you have been happy with our service. We do offer chain upgrades if you would prefer a sturdier, longer, or shorter chain, we look forward to hearing from you. Thank you so much for your five-star rating of our company, we really appreciate it. With kind regards Kristina Customer Care

Posted 3 years ago

“The urn arrived promptly and I was very pleased with it. The packaging was amazing.”

Helpful Report

Posted 3 years ago

Dear Glynis, We are pleased that you are satisfied with your chosen urn and the care that we put into packing it. We do our best to offer a fast and caring service and to provide quality products at fair prices. Thank you for taking the time to post a review and we hope that this urn will bring comfort to you and your family knowing that your loved one rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 3 years ago

“excellent customer service”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are glad that you have been totally happy with our service and have awarded us a five-star rating. We do our best to make shopping with us a simple and rapid process to try and make things a little bit easier at this sad time. Many thanks for posting your review. With warm wishes Kristina Customer Care

Posted 3 years ago

“I am so grateful to Cherished Urns looking after my loved one and turning his ashes into a beautiful ring”

Helpful Report

Posted 3 years ago

Dear Hannah, Thank you for trusting us to create this lovely ring for you and for sharing the photo. We are delighted that you are happy with it and with our service and you can be sure that your loved one's ashes were treated at all times with the greatest of care and respect. Many thanks for your review, it is really appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“Delivered on time after a brief hiccough. Very courteous service.”

Helpful Report

Posted 3 years ago

Dear Aileen, We apologise again for the brief hiccough, and we are pleased that our friendly staff were able to sort out the issue and get your chosen time to you quickly. Many thanks for posting a review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Bought a ring for my wife with her dad's ashes in.It was that beautiful she cried .could not be any more satisfied thank you very much”

Helpful Report

Posted 3 years ago

Dear Paul, We're so pleased that your wife now has her dad with her always thanks to the bespoke memorial ring that you asked us to create for her. We're sure that she will cherish it always and that when she wears it she will find comfort and peace, knowing that her dad is still accompanying her. Thank you for leaving us your heartfelt review, it means so much to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“What a beautiful quality urn ⚱️we received for our little baby. Love the little footprints on it. Came really quickly. Excellent communication via email from cherished urns.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are pleased that you were able to encounter a miniature urn worthy to hold the precious ashes of your baby. We hope that it will help to bring you some comfort at this sad time. Thank you so much for taking the time to leave us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Over the moon with my purchase , Cherished Urns kept me up to date every step of the way. Greatly appreciate their service! Highly recommend.”

Cherished Urns 5 star review on 20th July 2021

Helpful Report

Posted 3 years ago

Dear Jessica, We are delighted that you love your glass locket with the bone element and that you found our regular updates during the crafting of your special piece of jewellery were helpful. Thank you so much for leaving us such a nice review and for giving us your recommendation, it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent product very well presented at a reasonable price.”

Helpful Report

Posted 3 years ago

Dear Kenneth, We aim to offer a wide choice of quality products at fair prices, so we are delighted that you were able to find an item to meet your needs. Thank you for leaving us your review, we very much appreciate you finding the time to do so. With best wishes Kristina Customer Care

Posted 3 years ago

“Very fast delivery ( less than 24h)”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We do our best to ship all orders as quickly as possible and well-packaged to try and make things a little easier at this sad time. Many thanks for taking the time to leave us your review, it is greatly appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“Very helpful customer service who were happy to answer many of our questions and were extremely considerate. Jewellery came very quickly as did the free parcel to place the ashes in, and instructions were very clear.”

Helpful Report

Posted 3 years ago

Dear Paul, Thank you very much for all your positive comments. We are delighted that our team were able to answer all of your questions and that you are totally happy with your chosen pieces of bespoke memorial jewellery. We pride ourselves on our friendly caring service so your kind words mean a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Good service, prompt delivery good products”

Helpful Report

Posted 3 years ago

Dear Diane, Thank you for also leaving us your review of our company. We are delighted that you have been happy with the two rings that we created for you and with our service and the speed of our delivery. We do our best to make everything swift and straightforward. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very easy company to deal with at perhaps a difficult time in ones life. Quick delivery of quality item, very happy with purchase.”

Helpful Report

Posted 3 years ago

Dear Roger, We are pleased that you found it easy to place your order with us that you have been happy with our service and with the special ring that we created for you. We do our best to make the whole process fast and simple so we very much appreciate your positive comments. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,884 reviews