Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,879 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,879 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Large selection of urns,I purchased a polished teardrop urn and it was delivered the next day.It is a bit different and arty,suits Jenny as she was a amateur artist.”

Helpful Report

Posted 3 years ago

Dear Andrew, We are so pleased that you found the perfect urn to hold Jenny's ashes from the selection that we offer and that we were able to get it to you quickly. We do our best to make this sad purchase as fast and simple as possible so we very much appreciate your positive comments. With warm wishes Kristina Customer Care

Posted 3 years ago

“I am thrilled with my necklace and the personal service received throughout the process. I was nervous about posting my dad’s ashes but there was no need. Everything was planned perfectly and handled with compassion and respect. Then you Cherished Urns”

Cherished Urns 5 star review on 12th November 2021

Helpful Report

Posted 3 years ago

Dear Emma, Many thanks for your lovely review and for sharing the photo of the unique pendant that we created for you. We do our best to make the whole process as swift and stress-free as possible so we really appreciate your kind words. We are sure that when you wear this lovely pendant you will feel that your dad is still close by and that will fill your heart with happy memories. With warm wishes Kristina Customer Care

Posted 3 years ago

“It was easy to order and I am absolutely delighted with my charm”

Helpful Report

Posted 3 years ago

Dear Joy, Thank you for also leaving us such a nice review of our company. We do our best to make ordering easy and to provide a wide choice of items. We are so pleased that you are happy with your chosen items and hope that they may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“How efficient cherished urns were. Every step of the order, which was despatched very quickly, kept me informed all the way. Beautiful ring too - it’s lovely”

Helpful Report

Posted 3 years ago

Dear Janet, We do our best to make the whole process as swift and simple as possible so we are pleased that you found our regular updates helpful and that you are totally happy with your unique ring. Many thanks for your positive comments, they really mean so much to us. With best wishes Kristina Customer Care

Posted 3 years ago

“absolutely fantastic service - so efficient and helpful, i have had a few pieces in the last two years and each item has quality and class, i wear my ring daily - never take it off - thank you”

Helpful Report

Posted 3 years ago

Dear valued customer, We are so pleased that you have returned to us to have several pieces of bespoke memorial jewellery created and that you love your latest ring. Thank you for your lovely review and for giving us a five-star rating, it means a lot as we work hard to provide an outstanding and caring service and to create amazing pieces of jewellery that will be cherished forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“I was very pleased with my items from cherish urns”

Cherished Urns 5 star review on 11th November 2021

Helpful Report

Posted 3 years ago

Dear Tracy, Thank you for sharing the photo of the special ring that we created for you. We always love to see our creation on the finger that it was designed for, and yours looks really lovely, so elegant and dainty. We are sure that when you contemplate its beauty your heart ill be filled with many happy memories. Many thanks for posting your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Outstanding service and a beautiful product. I had questions before making the purchase and they were dealt with very quickly and always in a friendly way. Everything happened in accordance with the time-frame stated, meaning that the rings arrived within a week of sending the ashes in. The rings are even more beautiful in real life than on the website and worth every penny in order to have such a beautiful reminder of my mum with me all the time.”

Helpful Report

Posted 3 years ago

Dear Tracy, Our team are always happy to answer any questions and to help in any way they can so we are really pleased that your shopping experience with us has been a pleasant one. We are so delighted to have reunited you with your mum and we are sure that having her close is comforting you and filling your heart with happy memories. Thank you very much for leaving us such a nice review, your kind words are really appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“We ordered a beautiful urn which was delivered very quickly. There was a very good selection to choose from. We will definitely order from Cherished Urns again - but hopefully not for a long time!”

Helpful Report

Posted 3 years ago

Dear Shirley, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your loved one and we hope that it will bring comfort to you and your family at this sad time. We do our best to offer a wide selection and to pack each urn with care and ship them quickly to try to make things a little bit easier. Many thanks for your review, it is much appreciated. With kind regards Kristina Customer Care

Posted 3 years ago

“A perfect service from start to finish. Lovely items better than expected. And lovely presented.”

Helpful Report

Posted 3 years ago

Dear Kim, We are so pleased that you are totally happy with the special ring and necklace that we created for you and that they have exceeded your expectations. Thank you very much for taking the time to post your review and for noting the care that we put into the packing and presentation of every item. With best wishes Kristina Customer Care

Posted 3 years ago

“Ordered a new wedding ring for my husband with our beloved dogs ashes the ring came today and I'm absolutely over the moon with it. Fits perfectly the ring itself is stunning. There was a delay with the delivery but they kept me updated I ordered it at the end of August and it came today due to the delays but it was worth the wait. The ring looks so much better in person than it does in pictures. Thank you so much cherished Urns.”

Cherished Urns 5 star review on 9th November 2021

Helpful Report

Posted 3 years ago

Dear Nikki, We are so pleased that you are totally happy with the stunning ring that you asked us to create for your husband. Thank you for your patience and we are delighted that you feel that it was worth waiting for. Many thanks for your lovely review and for sharing the photo of this bespoke ring. With best wishes Kristina Customer Care

Posted 3 years ago

“Very please with my ring I couldn’t wait to come I was really pleased didn’t take long .”

Helpful Report

Posted 3 years ago

Dear Linda, We are so pleased that we were able to get your ring to you quickly so that you did not have to wait so long. We know how hard it is when you are expecting something as special as this to arrive. Many thanks for your five-star rating of our service, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“I was really apprehensive about sending any part of George’s ashes away and i’m so glad I did! My ring surpassed all expectations and now I have my best friend with me wherever I go - much like before he passed.”

Cherished Urns 5 star review on 8th November 2021

Helpful Report

Posted 3 years ago

Dear Melissa, We are so glad that you decided to trust us with some of the precious ashes so that we could reunite you with George and now he can be with you always. Many thanks for leaving us your review and for sharing the photo of your lovely ring which we created for you with much respect and care. With best wishes Kristina Customer Care

Posted 3 years ago

“At what is a difficult time the Cherished Urns website proved to be of great assistance and offered up a reasonably priced choice of urns. Ordering was simple and straightforward and delivery prompt and secure, the urn is of outstanding quality and sits in a strong well presented box. I can highly recommend Cherished Urns.”

Helpful Report

Posted 3 years ago

Dear John, Thank you so much for your positive comments and for recommending our service. We try to make this sad purchase as swift and stress-free as possible so we very much appreciate your kind words and we hope that your chosen urn may bring comfort to you and your family. With warm wishes Kristina Customer Care

Posted 3 years ago

“Came quick and it’s a beautiful memorial”

Helpful Report

Posted 3 years ago

Dear Chris, We are so pleased that you are happy with your chosen item and we hope that it may bring you some comfort and peace. We do our best to provide a quick and simple service and to offer a wide choice of quality items so we very much appreciate your five-star rating of our company. With wam wishes Kristina Customer Care

Posted 3 years ago

“Very helpful and an excellent service from start to finish. Very pleased with the miniature urns and photo frames that I ordered”

Helpful Report

Posted 3 years ago

Dear Karen, We are so pleased that you are happy with the miniature urns and photo frames that you purchased from our website and we hope that they may bring comfort to you and your family at this sad time. Many thanks for posting your review, your kind words are very much appreciated by the team. With best wishes Kristina Customer Care

Posted 3 years ago

“Great correspondence from start to finish. My necklace arrived within seven days. Extremely pleased with the quality. A beautiful present from my son and daughter which holds ashes of my dear Mother. Thankyou so much.”

Helpful Report

Posted 3 years ago

Dear Mandy, We are so pleased that you love your necklace, what a very special present to receive from your children. We are sure that you will wear this lovely piece of jewellery with much love and we hope that having your mother accompanying you again will bring you happiness. Many thanks for posting your review, it means a to us. With kind regards Kristina Customer Care

Posted 3 years ago

“I had a ring made from my father's ashes. It is beautiful, I love it. I urge you to use this company they are very thoughtful and compassionate. It came within a week and was beautifully packaged. Thank you so much Cherished urns.”

Helpful Report

Posted 3 years ago

Dear Lynn, Thank you so much for your lovely review, we are delighted that you have been happy with our service as we aim to provide unparalleled care and attention to our clients and to create unique pieces or memorial jewellery We are so happy to have reunited you with your father and we are sure that you will find comfort and peace when you wear your bespoke ring. With warm wishes Kristina Customer Care

Posted 3 years ago

“I ordered a ring for my daughter with her grandparents ashes in. At all times I was informed of the progress. The ring came and it’s beautiful, she will love it. Thank you for such a brilliant service.”

Helpful Report

Posted 3 years ago

Dear Jane, Thank you so much for trusting us to create this very special ring for your daughter. We are sure that she will find much joy having her grandparents accompanying her again and that she will cherish this lovely gift forever. Many thanks for your positive review and we are delighted that our regular updates were helpful. With best wishes Kristina Customer Care

Posted 3 years ago

“very pleased with the urn was as i expected”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that your chosen urn has met your expectations and we hope that it may bring some comfort to you and your family knowing that your loved one rests peacefully in this lovely place. Many thanks for taking the time to leave us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“I am over the moon with my necklace from Cherished Urns. The speed of the process (from ordering to delivering) was unbelievable, 10days! I was super impressed with the communication, if I had any questions they were very prompt with responding and no question was too big! Also the personal touches with the certificate and the beautiful presentation made it even more special! Thank you so much! X”

Cherished Urns 5 star review on 6th November 2021

Helpful Report

Posted 3 years ago

Dear Fiona, Thank you for your lovely review and for noting the care we put into the packaging and the extra personalised touches that we include to make your special piece of jewellery even more special. We are delighted that your shopping experience with us was a pleasant one as we do our best to make everything as swift and simple as possible and to create amazing pieces of jewellery that will be cherished forever. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,879 reviews