Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,942 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 9th January 2025

1445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In extremely sad times it’s not what you want to be purchasing but my urn from Cherished Urns is exactly what I was looking for. It’s brass and perfect. I was amazed it came beautifully packaged in a black velvet drawstring bag encased in a beautiful black velvet hinged box. The service provided by this Company was first class and I would highly recommend them.”

Helpful Report

Posted 2 years ago

Dear Patricia, Thank you so much for your lovely review and for recommending our company. We do our best to make such a sad purchase as swift and simple as possible so we are pleased that your shopping experience with us has been a positive one and that you are totally satisfied with your chosen urn. We hope that its loveliness may be of comfort to you. With kind regards Kristina Customer Care

Posted 2 years ago

“I ordered a ring as my father had passed away. The process with Cherished Urns was really good. They gave me updates to keep me updated and the ring was absolutely beautiful. Thank you for my beautiful special ring.”

Helpful Report

Posted 2 years ago

Dear Vanessa, We are pleased to hear that our regular updates throughout the creation of your special ring were helpful and hopefully allayed any worries you may have had. We are sure that having your father accompanying you again will help you through this sad time and we hope that when you contemplate the profound beauty of your bespoke ring your heart may be filled with wonderful memories of a much-loved man. Many thanks for your five-star rating of our service, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 2 years ago

“Can't thank Cherished Urns enough especially Vanessa for her understanding, listening & response skills, she was lovely when ordering the Pewter butterfly urn, right choice. Lovely to see the urn online but even better to talk to someone when ordering. Can't fault speed of delivery & lovely presentation box/bag. Thank you Cherished Urns.”

Helpful Report

Posted 2 years ago

Dear Jane, Thank you so much for your kind words, they are much appreciated as the team works hard to provide an outstanding and caring service and to help make such a sad purchase as simple as possible. We are delighted that you are pleased with your chosen urn and we hope that it may bring comfort to you and your family knowing that your loved one rests peacefully in this lovely place. Many thanks for your review and five-star rating of our service. With warm wishes Kristina Customer Care

Posted 2 years ago

“I am very pleased with my purchase from Cherished Urns. The order process was easy. The ashes kit got sent to me in good time and I was able to send the ashes back without struggle. The finished product got sent back to me quickly. My necklace is lovely. It’s really special and such a lovely item to have. The engraving on the back makes it so much more precious.”

Helpful Report

Posted 2 years ago

Dear Olivia, We are so pleased that you love the necklace that you selected and that we engraved with your chosen words to make it even more personal and special. Many thanks for your review we are delighted that you found the whole process to be swift and stress-free. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent from beginning to end .”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We aim to provide a simple and caring service to try and make such a sad and emotional purchase as swift and straightforward as possible, so we are most grateful for your positive comments and five-star rating of our service. We hope that your chosen item may bring you some comfort. With warm wishes Kristina Customer Care

Posted 2 years ago

“I ordered two items of memorial jewellery. I was kept informed throughout. Receiving an email when the order was received and dispatched. When I received the jewellery, I couldn’t have been happier. Beautiful pieces that were packaged well. Came complete with a certificate of authenticity. I am so pleased that I have sent off an order for another two pieces. Highly recommended.”

Helpful Report

Posted 2 years ago

Dear Shirley, We are delighted that you love the ring and necklace that you asked us to create for your daughter and so pleased that you have requested two more pieces of bespoke memorial jewellery. Thank you so much for your lovely review and recommendation and for noting the care and attention that we put into all aspects of every item that we create. We are glad that our regular updates were helpful and hopefully alleviated any worries that you may have had, as we know that sending off precious ashes can be stressful. With warm wishes Kristina Customer Care

Posted 2 years ago

“I decided to get the Ladies Oceans Memorial ring when I lost my dad and I am not disappointed: it’s beautiful and I have had so many compliments. I cannot recommend Cherished Urns enough. You can tell it was beautifully handled and was delivered carefully. The ring was made by Danielle and I thank her a lot for making a lasting memory for me. Thank you.”

Helpful Report

Posted 2 years ago

Dear Caroline, We are delighted that you love the Oceans ring that Danielle created for you with much care and respect, and we hope that when you contemplate its profound beauty your heart may be filled with many happy memories of a much-loved person. Thank you so much for recommending our service and for leaving us such a nice review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful ring made , very prompt and professional service. I would recommend this company.”

Helpful Report

Posted 2 years ago

Dear Catherine, Many thanks for your positive comments and for recommending our service. We do our best to create amazing pieces of bespoke memorial jewellery that will be cherished forever, and to provide a fast and caring service, to make this sad purchase as stress-free as possible. We are sure that you will wear your chosen ring with much love in memory of someone very special. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very happy with this company order was quick and the items were done to a wonderful high standard would recommend them for great value and good quality”

Helpful Report

Posted 2 years ago

Dear Carole, Thank you for also leaving us such a nice review of our company and for recommending our service. We do our very best to make such an emotional purchase as swift and simple as possible and to offer a wide choice of high-quality products at fair prices and we are delighted that you are totally satisfied with your chosen cufflinks. With best wishes Kristina Customer Care

Posted 2 years ago

“Lovely little urn for my display unit for my dad”

Helpful Report

Posted 2 years ago

Dear Alex, We are so pleased that you are totally happy with your chosen keepsake urn and hope that its loveliness may bring you comfort. Many thanks for taking the time to post your review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 2 years ago

“Lovely products, free prompt delivery… We chose the going home urn for my father , later purchased a photo frame to match ….. highly recommend”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you very much for your review and for recommending our service. We are so pleased that you were able to find the perfect urn to safeguard your father's ashes and delighted that you returned to us to purchase the matching photo frame. We hope that when you contemplate their beauty and fine details your heart may be filled with many happy memories that bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 2 years ago

“i have purched 2 items from cherished urns a gold ring with my sons ashes and a self filling necklace which is better looking than in the catalogue they are a very pleasant company to purchase from & make sure you are happy with your purchases all in all a very happy customer”

Helpful Report

Posted 2 years ago

Dear Sylvia, We are delighted that you are totally happy with both of your chosen items and with our service. We do our best to make such sad purchases as swift and simple as possible so we very much appreciate your lovely review and kind words. With best wishes Kristina Customer Care

Posted 2 years ago

“Very pretty necklace to keep my Dads ashes in. A quick delivery. Very happy customer.”

Helpful Report

Posted 2 years ago

Dear Pauline, We are so pleased that you are happy with your chosen memorial necklace and we hope that having your dad forever close to your heart may bring you comfort. Thank you very much for taking the time to post a review, your five-star rating of our service is greatly appreciated. With warm wishes Kristina Customer Care

Posted 2 years ago

“I love the ring that I had made and now I know that wherever I go I've got my Dad with me.”

Helpful Report

Posted 2 years ago

Dear Lindey, We are delighted to have reunited you with your dad through the Remembrance ring that we create to your specifications and that we engraved with your chosen words. We are sure that having him close again is helping you to get through this sad time. Many thanks for leaving a review and for giving us a five-star rating. With warm wishes Kristina Customer Care

Posted 2 years ago

“Delighted with my beautiful ring. Highly recommended”

Cherished Urns 5 star review on 18th November 2022

Helpful Report

Posted 2 years ago

Dear Mandy, We are delighted that you are totally happy with the gold Waves ring that we created for you with great care and respect. Thank you very much for your review and for sharing the lovely photo of your bespoke ring. We always love to see one of our creations on the finger that it was destined for, and yours looks really amazing, we are sure that you will wear it with much love and cherish it always. With best wishes Kristina Customer Care

Posted 2 years ago

“I was relieved to get such a lovely urn as the final home for my gawjus wife”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased that you were able to encounter the perfect urn to hold the precious ashes of your wife from the selection that we offer. We do our best to offer a wide choice to suit all tastes and budgets and to ship them quickly to try and make this sad purchase as simple as possible. Many thanks for posting your review and we hope that you may be comforted that she rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 2 years ago

“So pleased with the heart pendant I bought for my daughter containing her dads ashes . The service was excellent. The quality of the jewellery is outstanding. Care and communication at all stages of the process excellent. Thank you so much to Al your team .”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you for also leaving us such a nice review of our company, your positive comments are very much appreciated by the team. We are sure that your daughter will cherish her engraved Embrace pendant forever and wear it in loving memory of someone very special. With best wishes Kristina Customer Care

Posted 2 years ago

“I absolutely love my ring had so many comments yank you so much”

Helpful Report

Posted 2 years ago

Dear Susan, We are delighted that you love your bespoke memorial ring and that you have been receiving positive comments on it. We hope that when you contemplate its profound beauty your heart may be filled with many happy memories that will bring you some comfort and peace. Many thanks for taking the time to leave us your review, it really means so much to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Had a problem with the plastics spoons being broken in pack when we received it. Called and all sorted. Order made and ring came on the predicted time scale, well packaged and well presented. Happy happy.”

Helpful Report

Posted 2 years ago

Dear Kevin, We are most grateful for your five-star rating of our service and happy that we were able to quickly remedy the broken spoons, apologies again! Thank you for noticing the care and attention that we put into all aspects of every item that we create, including the packaging, and we are delighted that you are happy with the chosen ring that we created for you with great care and respect. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent service would highly recommend. Very quick service and so please with my ring. Very dignified service.”

Helpful Report

Posted 2 years ago

Dear Amanda, Thank you very much for your review and for recommending our service. We are delighted that we were able to get your chosen ring to you quickly as we aim to offer a swift and straightforward process to try and make such an emotional purchase as stress-free as possible. We are sure that you will cherish this bespoke piece of jewellery forever and wear it with much love in your heart. With best wishes Kristina Customer

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,942 reviews