Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,879 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,879 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service which I will highly recommend. They provide a personal tailored service which promotes dignity and respect.”

Cherished Urns 5 star review on 23rd October 2022

Helpful Report

Posted 2 years ago

Dear Tracey, Thank you so much for your kind words and for sharing the lovely photo of your special pendant that contains the precious ashes of your mum and dad. We do our best to provide a caring and personalised service so we very much appreciate your review and recommendation. With best wishes Kristina Customer Care

Posted 2 years ago

“Lovely quality product and quick and easy delivery. Perfect!”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are delighted that you are totally happy with your chosen item as we do our best to offer a wide choice of high-quality products and to ship them quickly and well-packaged to try and make this sad time a little bit easier. Thank you very much for taking the time to place your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 2 years ago

“I am extremely pleased with my pendant. It is very high quality. The company were very informative and respectful. Keeping me informed of exactly what they were doing throughout the process. An excellent company supplying excellent products”

Helpful Report

Posted 2 years ago

Dear Jen, We do our best to make this sad purchase as swift and stress-free as possible and we are pleased that our regular updates during the creation of your chosen pendant were helpful and reassuring . Many thanks for your review and five-star rating of our company. With warm wishes Kristina Customer Care

Posted 2 years ago

“Delivered as promised and very happy with my memorial ring”

Cherished Urns 5 star review on 22nd October 2022

Helpful Report

Posted 2 years ago

Dear Laura, Thank you so much for also awarding our company a five-star rating and for sharing the photo of your beautiful ring. We always love to see one of our creations on the finger that it was designed for and yours looks truly lovely. We are sure that having your husband accompanying you again will bring you comfort and peace and that you will cherish this bespoke ring forever. With best wishes Kristina Customer Care

Posted 2 years ago

“Lovely Ring so please with my purchase”

Helpful Report

Posted 2 years ago

Dear Carole, We are so pleased that you love the bespoke ring that we created for you with much care and respect. Thank you for trusting us with this delicate task and for posting your review, it really means so much to us. With best wishes Kristina Customer Care

Posted 2 years ago

“My ring is absolutely beautiful. Beautifully presented, well worth waiting for. Cherished Urns is the company to use if you wish to have a keepsake.”

Helpful Report

Posted 2 years ago

Dear Sally, Thank you so much for your kind words and for recommending our service. We really appreciate it as we do our very best to create amazing pieces of memorial jewellery that will be treasured forever and to provide an outstanding and caring service to make this sad purchase as simple as possible. With best wishes Kristina Customer Care

Posted 2 years ago

“I absolutely love my ring that was made by Cherished Urns, the process from ordering to delivery of my ring was great, and I would highly recommend them, and I am sure that I will make future purchases, thank you so much!”

Helpful Report

Posted 2 years ago

Dear Michelle, Thank you very much for your lovely review and for sharing the photo of your chosen ring that we created for you with much care and respect. We are delighted that you are happy with it and that you found the whole process to be simple as we try to make such an emotional purchase as stress-free as possible. We very much appreciate your recommendation and we look forward to creating more unique pieces of memorial jewellery for you soon. With warm wishes Kristina Customer Care

Posted 2 years ago

“Fantastic service, over the moon could not be happier, 1000 % would recommend them”

Helpful Report

Posted 2 years ago

Dear Dawn, We are also most grateful for your lovely review of our company and for giving us your recommendation. We are delighted that you love your chosen gold ring that we created for you with much care and respect and we are so pleased that you have been totally happy with our service as we do our best to make the whole process as swift and simple as possible. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very happy with Cherished Urns we lost our little dog Hetty in August it's so heartbreaking so we orderd a keep sake Teddy and a heart ring the Teddy as an opening in the back for Ashes and the ring as some of the Ashes in a love heart I am well impressed very happy highly recommended”

Helpful Report

Posted 2 years ago

Dear Elaine, Thank you for also awarding our company a five-star rating and for giving us your recommendation. We know how hard it is to lose a beloved pet and we are pleased that you are finding comfort through the Heart ring and the Keepsake teddy that you selected. With best wishes Kristina Customer Care

Posted 2 years ago

“Received my ring which was more beautiful than I could of imagined, I cried so much. My mum will always be with me, thankyou so much ❤️”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased to have reunited you with your mum through the bespoke memorial ring that we created for you with much care and respect. We know that having her accompanying you again will be of comfort to you and we very much appreciate your lovely review and the photo that you shared with us of your lovely ring. With best wishes Kristina Customer Care

Posted 2 years ago

“Very impressed with quality of urn, packaging and quick service. Makes a nice looking ornament”

Helpful Report

Posted 2 years ago

Dear June, Thank you for also leaving us such a nice review of our company. We do our best to make this sad purchase as swift and simple as possible by offering a wide choice of designs at fair prices and shipping every urn quickly and well-packaged. We hope that this lovely urn will bring comfort to you and your family at this sad time. With best wishes Kristina Customer Care

Posted 2 years ago

“I am very pleased with the caring and kind thoughts, at this sad time, service was also good. The ring l ordered has arrived and l am very pleased with the fit and design.”

Helpful Report

Posted 2 years ago

Dear Helen, We are very pleased that you are happy with your chosen ring and with our service. We do our best to make such an emotional purchase as stress-free as possible and our amazing team is always happy to help in any way they can. Many thanks for taking the time to leave us your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent quality products and excellent service. Very pleased with all items received”

Helpful Report

Posted 2 years ago

Dear Glen, We are very pleased that you are totally content with each of your chosen items and we hope that they may bring some comfort to you and your family at this sad time. Thank you very much for giving every item a five-star rating and for also giving our service the same rating, it really means so much to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Contacting Cherished Urns was easy & the young lady very helpful & understanding. Bracelet I ordered came in lovely packaging with certificate & ashes that they didn't use. Bracelet is beautiful but it doesn't quite fit. I called C.U. if anything could be done but unfortunately they couldn't help so it is now at the jewelers being extended.”

Helpful Report

Posted 2 years ago

“Absolutely delighted with the ring I purchased for my son, he just loves it too. So well made - amazing quality and service thank you To all involved”

Helpful Report

Posted 2 years ago

Dear Carole, We are delighted that your son loves the memorial ring that you asked us to create for him and we are sure that he will wear it proudly in loving memory of someone very special. Thank you so much for taking the time to leave us your review, we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 2 years ago

“The purchase of the urn was very straight forward and I received it quickly. It was well-packaged.”

Helpful Report

Posted 2 years ago

Dear Margaret, We aim to make such an emotional purchase as easy as possible to try and make this sad time a little bit better, so we are most grateful for your positive comments. Thank you so much for your review and five-star rating of our company they mean a lot to us as we all work hard to provide a caring and efficient service. With kind regards Kristina Customer Care

Posted 2 years ago

“The ring is lovely but I was disappointed in the time I had to wait. It said I should receive within 7 days of notification of the receipt of the ashes. When I questioned this I was told not for gold. I waited 2 months.”

Helpful Report

Posted 2 years ago

Dear Jennifer, We are pleased to hear that you love your gold ring and are sure that you will agree that it was worth waiting for. All our items of gold jewellery are individually hand-crafted and then have to pass through the Assays office to be hallmarked which is why they take 6-8 weeks, as is clearly stated on the website, so we're sorry that you missed that bit of important information and were expecting your ring quicker. With kind regards Kristina Customer Care

Posted 2 years ago

“Beautiful urn, excellent quality. Service was also excellent- fast delivery and item beautifully packaged. Would thoroughly recommend.”

Helpful Report

Posted 2 years ago

Dear Sarah, Thank you very much for your five-star rating of our company and for recommending our service. We are delighted that you are happy with your chosen urn and with the speed of delivery and with the care that we put into the packaging. With kind regards Kristina Customer Care

Posted 2 years ago

“I waited a while for the ring to arrive and within the time that I was told. It was well worth the wait to get a beautiful ring. I am delighted with it. I wear it with pride.”

Cherished Urns 5 star review on 15th October 2022

Helpful Report

Posted 2 years ago

Dear Fred, We are so pleased that you are totally happy with the bespoke memorial ring that we recently created for you with much care and respect and that we engraved with your chosen words. We know that you will wear it in loving memory of a very special lady and cherish it forever. Many thanks for posting your review and for sharing the photo, we always love to see one of our creations on the finger that it was made for. With best wishes Kristina Customer Care

Posted 2 years ago

“Fantastic product, sent back unused ashes, caring company Would use again”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We do our best to provide a caring and efficient service to make such an emotional purchase as stress-free as possible. Therefore, we are most grateful for your lovely review and we look forward to creating further pieces of bespoke memorial jewellery for you in the future. With warm wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,879 reviews