Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,945 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 9th January 2025

1445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can not recommend Cherished Urns enough...am getting married and my future father in law was giving me away...due to covid we lost him...so had a white gold band with some ashes made for my future husband....he will be there and always by our side....the ring is beautiful thank you Cherished Urns”

Helpful Report

Posted 4 years ago

Dear Jacqueline, Thank you for leaving us such a lovely review and for giving us your recommendation. We are so pleased that you entrusted us with this special task and that we have made it possible for your father-in-law to still be with you both and accompanying you on your special day. We hope that your husband will find comfort wearing this lovingly-crafted bespoke ring and that he will cherish it forever. We wish you both a very special day and many happy years together. With warm wishes Kristina Customer Care

Posted 4 years ago

“Cherished urns is very professional, they keep you informed via email all the way through and let you know when your items are being dispatched. The jewellery is beautiful. Thank you so much”

Helpful Report

Posted 4 years ago

Dear Deborah, Thank you for also leaving such a nice review of our company. We are so pleased that you found our policy of keeping you updated throughout the crafting process to be helpful and that you are happy with the two pieces of bespoke memorial jewellery that we made for you. We hope that wearing them will bring you comfort and peace and that you will cherish them forever. With warm regards Kristina Customer Care

Posted 4 years ago

“Very helpful when I called with questions. Slight delay in receiving items but when I queried this, the order was processed quickly so we received the scatter tubes in time for the day.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you for leaving us your review. We are pleased that we were able to answer your questions efficiently and to get the scatter tubes to you in time. We apologise again for the slight delay and hope that tubes enhanced the farewell with their beauty and practicality. With warm wishes Kristina Customer Care

Posted 4 years ago

“Great service and compassionate company”

Helpful Report

Posted 4 years ago

Dear Stuart, Thank you for taking the time to leave us your review. We very much appreciate it as we do our best to offer quality products and to provide an outstanding and caring service. We hope that your chosen product brings you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent quality good size as advertised”

Helpful Report

Posted 4 years ago

Dear Beverley, We are so pleased that you were able to find a product to meet your needs on our website and that you felt that our description of it was fair and accurate and the product of good quality. We do our best to offer a wide range of high-quality products at fair prices and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. Thank you for leaving us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“Amazing product and service, super quick and kept fully updated from start to finish, thank you.”

Cherished Urns 5 star review on 24th October 2020

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you for leaving us your review and for sharing the photo of the bespoke memorial ring that we recently created for you. We always love to see one of our creations on the finger that it was destined for and yours looks really lovely. We are pleased that our regular updates during the crafting process were helpful and we hope that you will find comfort and peace wearing your special ring. With warm wishes Kristina Customer Care

Posted 4 years ago

“Considerate and speedy service. Puts your mind at rest to have an email as soon as the ashes are received. Something to treasure forever.”

Helpful Report

Posted 4 years ago

Dear Lorna, Thank you so much for leaving us your review. and for sharing the lovely photo of the special piece of bespoke memorial jewellery that we recently crafted for you. We are so pleased that our policy of updating you throughout the process was reassuring and helped to allay any worries you may have had. Thank you for entrusting us with this delicate task and we hope that wearing it will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Excellent sympathetic service with sensitivity at a difficult time”

Helpful Report

Posted 4 years ago

Dear June, Thank you for leaving us your review. We are so pleased that you were satisfied with our service as we do our utmost to make everything as swift and stress-free as possible at this difficult time and to offer a wide selection of products to suit all needs. We hope that your chosen product brings you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely fantastic service, fast delivery and beautiful bracelets. What a wonderful company and wonderful people.”

Helpful Report

Posted 4 years ago

Dear Amie-Rose, Thank you so much for leaving us such a lovely review. It really means a lot to us as we all work really hard to create amazing pieces of memorial jewellery that will be cherished forever and to provide an outstanding and caring level of customer service. We are delighted that you are happy with your bracelets and hope that will bring comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Perfect beautiful box”

Helpful Report

Posted 4 years ago

Dear Conni, Thank you so much for taking the time to leave us your review We are delighted that you are happy with your chosen product and with how it was presented and we hope that it will bring comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“I received my halo ring in white gold in the specified time. It is a beautiful piece of jewelley and wearing it enables me to have my twin sister near. The communication from Shari was prompt and sensitive A really professional experience from start to finish Thank you”

Helpful Report

Posted 4 years ago

Dear Fiona, Thank you so much for leaving us such a lovely review. We are thrilled that you are totally happy with the bespoke memorial ring that we recently crafted for you in white gold in memory of your twin sister. We are sure that when you wear it you will find comfort knowing that she is still accompanying you and that when you contemplate its profound beauty your heart may be filled with happy memories that bring you peace. Thank you for entrusting us with the special task and we hope that you will cherish this lovely ring forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“My daughter & I are delighted with our rings, such a lovely way to remember our loved one”

Helpful Report

Posted 4 years ago

Dear Joan, We are so pleased that both you and your daughter are totally happy with the bespoke memorial rings that we recently created for you. We hope that you will both find comfort knowing that your loved one is still close by and accompanying you always and that you will cherish them forever. Thank you so much for leaving us your review, we very much appreciate ut. With warm wishes Kristina Customer Care

Posted 4 years ago

“I am thrilled by my purchase and was amazed at how well packed and presented the urn was. I would strongly recommend Cherished Urns to anyone looking for an urn. Thank you Cherished Urns.”

Helpful Report

Posted 4 years ago

Dear Paul, We are delighted that you are happy with your chosen urn and with the way that we packed it for shipping. We do our best to make everything as smooth and straightforward as possible to tot try and make things a little easier at this sad time. Thank you so much for finding a moment to leave us your lovely review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“I was kept up to date from order to receipt of my purchase and am delighted with my ring! would highly recommend”

Cherished Urns 5 star review on 22nd October 2020

Helpful Report

Posted 4 years ago

Dear Lindibeth, Thank you for taking the time to leave us your review and for sharing the photo of the special bespoke ring that we recently crafted for you. We always love to see one of our creations on the finger that it was designed for, and your looks just lovely. We are delighted that our policy of keeping you updated throughout the crafting process was helpful and we hope that this special ring will bring you comfort and peace and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service at this difficult time, thank you. Delivery of the urn was very quick and of very good quality, could not fault at all. Would definitely recommend this company.”

Helpful Report

Posted 4 years ago

Dear Carol, Thank you for leaving us your review and for giving our company your recommendation. We do our best to offer a wide selection of high-quality products and to ship them swiftly and well-packaged to try and make things a little bit easier at this difficult time. We hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“Beautiful urn delivered swiftly”

Helpful Report

Posted 4 years ago

Dear Christina, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your loved one and that we were able to ship it to you quickly. We do our best to make the whole ordering process as swift and stress-free as possible to try and make things a little bit better at this sad time. Thank you so much for leaving us your review, it is much appreciated. With kind regards Kristina Customer Care

Posted 4 years ago

“The beautiful sunflower urn I ordered was absolutely gorgeous so pleased with it Would highly recommend this company ... It was delivered within a couple of days and the packaging was 100% break proof I thought it was a nice touch also that a small perfume pouch was also included You will not be disappointed...”

Helpful Report

Posted 4 years ago

Dear Louise, Thank you for leaving us such a nice review and for giving us your recommendation. We are delighted that you are totally happy with the tealight urn that you recently selected from our website, with the speed of our delivery, and with the way it was packaged. We do our best to make everything as swift and stress-free as possible and we hope that this lovely little urn brings you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“The most amazing experience from start to finish. I called to chase the delivery as I had it planned to give to my boyfriend as a present with his mum's ashes in a ring and even though I was impatient the staff were still so sweet and sincere everytime. Thank you so much for an amazing experience.”

Helpful Report

Posted 4 years ago

Dear Tammy, Thank you for also leaving such a lovely review of our company. We really appreciate your kind words as all of our team work hard to provide an efficient and caring customer service and to alleviate any worries and facilitate any special requests as best we can. We are sure that your boyfriend will find comfort and peace wearing this special bespoke ring that you asked us to create for him. With warm wishes Kristina Customer Care

Posted 4 years ago

“What a beautiful Urn. Came in a lovely velvet box and matching bag. Funeral directors said it was the nicest urn they have seen. Fast service and would highly recommend. Just stunning !!!”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are delighted that you were able to encounter an urn worthy to hold the precious ashes of your loved one and that you, and the funeral director, were impressed with its beauty. We do our best to offer a wide choice of high-quality urns and to ship them quickly and well-packaged to make things a little easier at this sad time and we hope that your chosen urn brings comfort and peace to you and your family. Thank you for taking the time to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“To say I am over the moon with my beautiful memorial ring is an understatement, it's absolutely perfect. Thank you from the bottom of my heart for your fantastic customer service too, you've kept me updated every step of the way and made me feel at ease sending my brother's precious ashes to you. Also a big thank you to Adrian who made the ring 😊.”

Helpful Report

Posted 4 years ago

Dear Sarah, Thank you so much for leaving us such a lovely review and for sharing the lovely photo of the bespoke memorial ring that we recently crafted for you. We always love to see one of our creations on the finger that it was destined for, and yours looks absolutely beautiful. We hope that when you wear it you may find comfort knowing that your brother is still close and accompanying you always and that when you contemplate its profound beauty you may remember all the happy times that you spent together and that these may help you to find peace. Thank you for entrusting us with this delicate task, and we hope that you will cherish this special ring forever. With warm wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,945 reviews