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Cherished Urns Reviews

4.9 Rating 4,879 Reviews
98 %
of reviewers recommend Cherished Urns
4.9
Based on 4,879 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Cherished Urns Reviews

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Anonymous
Anonymous  // 01/01/2019
Beautiful urn, elegantly presented and promptly delivered.
Helpful Report
Posted 2 years ago
Dear Alex, Many thanks for your positive comments, they mean a lot to us as we do our best to offer a wide choice of quality urns and to ship them quickly and well packaged to try and make this sad moment a little bit easier. We hope that knowing that your loved one rests peacefully in this lovely place will be of some comfort to you. With warm wishes Kristina Customer Care
Posted 2 years ago
From the first moment I contacted Cherished Urns to my item arriving I received excellant customer services. The elections I had were answered really quickly. I have reccomended Cherished Urns to other people. There is a good choice of items available to.
Cherished Urns 5 star review on 23rd May 2022
Helpful Report
Posted 2 years ago
Dear Julia, Thank you for also leaving such a nice review of our company. It means a lot to us as we all work hard to provide a caring and efficient service and to make the purchase of a piece of memorial jewellery from us as swift and stress-free as possible. Many thanks for sharing the lovely photo of your special ring, it looks really lovely and we are sure that you will cherish it always. With warm wishes Kristina Customer Care
Posted 2 years ago
Very pleased with tea light sunflower urn. Great communication and quick delivery time
Helpful Report
Posted 2 years ago
Dear satisfied customer, We are so pleased that you were able to find the perfect little urn on our website and we hope that when you light the tiny candle the flickering light will illuminate the sunflowers and their loveliness will help you to find calm and peace. Thank you very much for leaving us your review and for giving our service a five-star rating, it is much appreciated. With warm wishes Kristina Customer Care
Posted 2 years ago
Fast delivery - although the tracker did not update to reflect this. The urns are lovely, and were packaged well.
Helpful Report
Posted 2 years ago
Dear satisfied customer, We are so pleased that you are happy with your chosen urns and that we were able to get them to you quickly. We do our best to make this sad purchase as swift and simple as possible and we hope that you will find some comfort knowing that your loved one rests peacefully within such lovely items. With kind regards Kristina Customer Care
Posted 2 years ago
I went to buy an urn for my mum, the gentleman who helped me choose was kind and treated me with dignity at a very difficult time. The urn is beautiful.
Helpful Report
Posted 2 years ago
Dear Nikki, We are delighted that you were able to encounter an urn worthy to hold the precious ashes of your mum and that you have been totally happy both with the product and with our service. We try to make this sad purchase as easy and straightforward as possible and to provide a good choice of quality urns, so we really appreciate your lovely review. With warm wishes Kristina Customer Care
Posted 2 years ago
Very good product exellant comunication thankyou so much regards Bryan
Helpful Report
Posted 2 years ago
Dear Bryan, Thank you so much for leaving us your review, we are delighted that you are totally happy with your chosen item and with our service. We pride ourselves on our attentive and caring customer care so we really appreciate your positive comments. With best wishes Kristina Customer Care
Posted 2 years ago
Fabulous company, from start to finish they kept me informed , from receiving my ashes to receiving my beautiful ring.
Cherished Urns 5 star review on 22nd May 2022
Helpful Report
Posted 2 years ago
Dear Rebecca, Thank you very much for leaving us such a nice review and for sharing the photo of the bepoke ring that we created for you with much care and respect, it looks really lovely on your finger. We are pleased that our regular updates were helpful and reassuring and we know that you will wear this unique ring with much love and cherish it always. With warm wishes Kristina Customer Care
Posted 2 years ago
I recently received my 2 rings with my parents ashes, I will treasure these forever, thank you cherished Urns for allowing me to have my parents close to me always.
Helpful Report
Posted 2 years ago
Dear Tanay, We are so pleased that you love the two unique rings that we lovingly crafted for you so that your parents can always be close. We hope that when you contemplate their loveliness your heart may be filled with many happy memories of the wonderful times that you enjoyed together and that these may bring you some comfort and help you to find peace. Thank you very much for posting your reviews, we really appreciate it. With warm wishes Kristina Customer Care
Posted 2 years ago
Delivery service is very prompt & the urn is of a very good quality & exactly as described.
Helpful Report
Posted 2 years ago
Dear Catherine, We are so pleased that you are happy with your chosen urn and with the speed of our service. We do our best to make this sad purchase s as swift and simple as possible so we very much appreciate your kind words and positive comments. With best wishes Krisitna Customer Care
Posted 2 years ago
The service was fantastic, the urn was lovely and exceeded my expectations.
Cherished Urns 5 star review on 20th May 2022
Helpful Report
Posted 2 years ago
Dear Janet, Thank you so much for your review and for sharing the lovely photo of your chosen urn. We are delighted that it has exceeded your expectations and we hope that its loveliness may be of some comfort to you and your family and that when you contemplate its beauty your hearts may be filled with many happy memories of times spent with a very special person. With kind regards Kristina Customer Care
Posted 2 years ago
Amazing selection of urns and excellent communication. My urn arrived earlier than expected and the quality is fabulous.
Cherished Urns 5 star review on 19th May 2022
Helpful Report
Posted 2 years ago
Dear Jeannie, We are pleased that you are happy with the quality of the tealight urn that you chose and we hope that when you light the little candle you may be filled with many happy memories of times spent with your four-legged friend. Thank you very much for leaving us such a nice review and we are delighted that you have been totally happy with the speed and efficiency of our service. With warm wishes Kristina Customer Care
Posted 2 years ago
Very friendly and helpful, always responded to queries, nothing was too much trouble. Respectful and understanding at all times. The ring I had is stunning. Recommended to my sister who also purchased a ring. Very happy.
Cherished Urns 5 star review on 16th May 2022
Helpful Report
Posted 2 years ago
Dear Sharon, Thank you so much for your lovely review and for sharing the photo of the unique ring that we recently created for you. We always love to see our creations on the finger that it was designed for, and yours looks truly stunning. Many thanks for recommending us to your sister and we hope that you both will find comfort wearing your bespoke rings that we created for you with much care and respect. With best wishes Kristina Customer Care
Posted 2 years ago
The ring I ordered in the catalogue was stunning but when I received the ring it exceeded my expectations, it's beautiful. Thank you so much for such a treasured memorial to my late husband. Would most definitely recommend.
Helpful Report
Posted 2 years ago
Dear Pauline, We are delighted that your chosen ring has exceeded your expectations and we hope that when you wear it your heart will be filled with many happy memories of the wonderful times that you shared with your husband. Thank you so much for trusting us to create this unique way to have him close and for recommending our service, we very much appreciate it. With warm wishes Kristina Customer Care
Posted 2 years ago
Very pleased with the jewellery and the service I received from cherished urns. The family are very happy with the pieces of jewellery they ordered
Helpful Report
Posted 2 years ago
Dear Heather, Thank you very much for taking the time to leave us such a nice review and for allowing us to create these unique pieces of jewellery for your family. We are sure that each one will be worn with much love and cherished forever. We are very pleased that you have been totally happy with our service and with your chosen items. With best wishes Kristina Customer Care
Posted 2 years ago
I can’t thank Cherished Urns enough. They were fabulous from start to finish. I messed the order form up as my boys kept changing their minds and the lady on the phone was so helpful, took the order over the phone and send another in the post and my two boys are over the moon with their rings which arrived today. Thank you so very much 🥰
Helpful Report
Posted 2 years ago
Dear Norma, We are delighted that your boys are totally happy with their chosen rings and that our team were able to sort out the order correctly for you. We understand how hard it is to make such an important choice so our team are used to making changes and giving guidance and we pride ourselves on our caring and efficient service. So we are very pleased that your shopping experience with us has been a pleasant one and that you have awarded us a five-star rating. With warm wishes Kristina Customer Care
Posted 2 years ago
Ordered a ring 💍 with my late brothers ashes in. Excellent service, sent out a pack for me to send out the ashes and then emailed to let me know they had received them. When then ring came I was so happy with it. Its absolutely beautiful.
Cherished Urns 5 star review on 14th May 2022
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Posted 2 years ago
Dear Andreao, We are delighted to have reunited you with your brother through the bepoke ring that we created for you and engraved with your special words. We are sure that when you wear it your heart will be filled with many happy memories of the wonderful times that you spent together and that these will bring you comfort and peace. With warm wishes Kristina Customer Care
Posted 2 years ago
Excellent service. Absoloutely beautiful urns for both our dogs
Cherished Urns 5 star review on 14th May 2022
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Posted 2 years ago
Dear Dawn, Thank you for posting your review, we really appreciate it. We are very pleased that you were able to find the perfect urns to hold your pets ashes and we hope that having them close again will help you through this difficult time. With kind regards Kristina Customer Care
Posted 2 years ago
Quality of my jewellery was amazing. My ring came up a little bigger than I ordered would be my only feedback. Love all the pieces though. My fiancee is with me all the time now x
Cherished Urns 5 star review on 13th May 2022
Helpful Report
Posted 2 years ago
Dear Leigh, Thank you so much for your lovely review and for sharing the photo of the unique ring that we recently created for you. We always love to see one of our creations on the finger that it was destined for and yours looks simply amazing. We hope that having your finance accompanying you again is bringing you some comfort and filling your heart with happy memories. With warm wishes Kristina Customer Care
Posted 2 years ago
I ordered a ring with my late mums ashes in it the service I received was very professional they kept me updated on the prefer and when it was being delivered. Now it’s arrived it’s fabulous 5 ⭐️
Cherished Urns 5 star review on 13th May 2022
Helpful Report
Posted 2 years ago
Dear Glenn, Thank you for trusting us to create this bepoke ring for you and reunite you with your mum. We are most grateful for your review and for sharing the photo of your unique ring. We are sure that you will wear it with much love and cherish it forever. With warm wishes Kristina Customer Care
Posted 2 years ago
The ring I ordered is amazing. It’s great quality, even better than I imagined. My Niece is even going to order a ring too. Great communication all the way. Would definitely recommend to my friends and family
Cherished Urns 5 star review on 13th May 2022
Helpful Report
Posted 2 years ago
Dear Jaqueline, Thank you very much for your lovely review and for recommending our service. We look forward to creating a bespoke piece of memorial jewellery for your niece soon and we hope that you will find comfort and peace wearing your unique ring. With warm wishes Kristina Customer Care
Posted 2 years ago
Cherished Urns is rated 4.9 based on 4,879 reviews