Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,943 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 9th January 2025

1445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adore my ring, I was very close to my grandad and he was looking forward to my wedding and now he will be there with me and always. Very Quick delivery!”

Cherished Urns 5 star review on 24th February 2022

Helpful Report

Posted 2 years ago

Dear Leonia. We are so pleased that we have made it possible for your granddad to accompany you on your special day and we are sure that having him by your side on this special occasion will mean a lot to you. Thank you very much for your lovely review and for sharing the photo of the bespoke ring that we created for you with great care and respect. With warm wishes and many congratulations Kristina Customer Care

Posted 2 years ago

“Absolutely love my ring. I even changed my mind after ordering and this was dealt with promptly and professionally. I was informed by email every step of the process and my order arrived much sooner than expected. I would definitely recommend Cherished Urns to anyone looking for that special piece of memorial jewellery and would be very happy to use them again in the future.”

Helpful Report

Posted 2 years ago

Dear Tami, Thank you for also leaving us such a positive company review. We really appreciate it as we work hard to provide an efficient and caring service and to ensure that every customer is completely happy with their chosen piece of jewellery. Our amazing team are always happy to help, advise, or make changes and we are delighted that you have been totally happy with the attention you received and with your unique ring. With best wishes Kristina Customer Care

Posted 2 years ago

“Professional service, took amazing care of our loved ones ashes emailed me to say they had arrived safe, emailed to say when I would receive product. Also quality product received exceptional service than you”

Helpful Report

Posted 2 years ago

Dear Robert, Thank you so much for your positive comments and nice review, they are very much appreciated. We do our best to make the whole process as swift and stress-free as possible so we are pleased to hear that our regular updates throughout the crafting of your pendant were helpful and reassuring. With best wishes Kristina Customer Care

Posted 2 years ago

“The item is beautifully made and It has a well on the top so you can light a tealight. It was presented in a lovely padded case which made it look even more expensive. well worth the money, I would of paid more.”

Helpful Report

Posted 2 years ago

Dear Susan, We are so pleased that you are happy with the quality and price of your chosen tealight and we hope that when you light the tiny candle the gentle flickering light will allow you to reflect on the wonderful times you spent with a departed loved one. Many thanks for your lovely review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Thankyou so much. I love the ring mostly being able to have both my babies on one ring 2 different colour hearts.”

Cherished Urns 5 star review on 23rd February 2022

Helpful Report

Posted 2 years ago

Dear Zena, Thank you so much for leaving us your review and for sharing the photo of the bespoke ring that we recently created to your specifications. We are so pleased that you found a design of ring that suited your needs as we do our best to offer a wide choice of styles. We love to see one of our creations on the finger that it was designed for, and yours looks really beautiful and we are sure that you will wear it with love. With warm wishes Kristina Customer Care

Posted 2 years ago

“Amazing! My ring is so precious thank you”

Cherished Urns 5 star review on 21st February 2022

Helpful Report

Posted 2 years ago

Dear Sasha, We are delighted that you are totally happy with the special ring that we created for you with much care and respect. Thank you so much for taking the time to leave your review and for sharing the lovely photos, we really appreciate it. Your ring looks really lovely, so elegant and dainty and we are sure that you will find comfort wearing it and that you will cherish it always. With best wishes Kristina Customer Care

Posted 2 years ago

“Fantastic service from receiving the welcome pack to taking delivery. I am very impressed with my ashes signet ring 😀. Thank you to all the team.”

Helpful Report

Posted 2 years ago

Dear Kevin, Thank you for also taking the time to leave us such a nice review of our company, we very much appreciate your kind words as we all work hard to provide a caring and efficient service. Many thanks for sharing the lovely photo of your bespoke signet ring, we always love to see one of our creations on the finger that it was made for, and yours looks magnificent. With best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful ring and received quickly”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are delighted that you are happy with the ring that we recently created for you and with our service. We do our best to make the whole process as swift and stress-free as possible so we really appreciate your positive review and five-star rating of our service. With kind regards Kristina Customer Care

Posted 2 years ago

“i found this web site was easy to navigate, once i had ordered i was kepy updated on the progress of my order, it came earlier than antisipated & i love the ring it is well made & looks beautiful. my dad is always with me now. Thankyou Cherished Urns.”

Helpful Report

Posted 2 years ago

Dear Susan, We are happy to have reunited you with your dad and we are sure that having him close and accompanying you always will bring you comfort and peace. We are delighted that you love the ring that we created for you and that you have been happy with our service as we try to make the whole process as swift and simple as possible. Many thanks for leaving us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very simple and straightforward process, cherished urns provides updates on every step of the way to provide peace of mind on the whereabouts of your ashes, the final product is beautiful and something I will cherish forever”

Helpful Report

Posted 2 years ago

Dear valued customer, Thank you very much for posting a review and for sharing the photo of the lovely earrings that we recently created to your specifications. We are so pleased that you found our regular updates reassuring and that you have been totally happy with the entire process and with your chosen item. With best wishes Kristina Customer Care

Posted 2 years ago

“Very good service would recommend”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you for your five-star rating of our service, we really appreciate it as we aim to make a sad purchase as simple and stress-free as possible. We very much appreciate you finding the time to post your review and we hope that your chosen item may bring you some comfort at this sad time. With warm wishes Kristina Customer Care

Posted 2 years ago

“A truly great service. From receiving the order pack in the post, to help with the order itself and then the prompt turnaround and delivery of my ring. The service was impeccable and the ring I ordered is beautiful.”

Helpful Report

Posted 2 years ago

Dear Julie, Thank you so much for your lovely review. Your positive comments mean so much to us as we work hard to provide a caring and efficient service and to produce amazing pieces of jewellery that will be cherished forever. We are sure that your bespoke ring will fill your heart with happy memories when you contemplate its profound beauty. With best wishes Kristina Customer Care

Posted 2 years ago

“Great service. Respectful of loved one’s ashes. Great customer service. Would highly recommend.”

Helpful Report

Posted 2 years ago

Dear Joanne, Thank you for your review and for sharing the photo of the unique ring that we created for you with much care and respect. We very much appreciate you recommending our service and we hope that your special ring will bring you comfort and fill your heart with peace knowing that your loved one is still close by. With warm wishes Kristina Customer Care

Posted 2 years ago

“We loved are jewellery it was as accepted and more. Very well made we knew it was made with love and care.”

Helpful Report

Posted 2 years ago

Dear Sharon, We are very pleased that your chosen items of jewellery have met your expectations and that you could feel the love, care and respect that we put into each of our creations. We hope that each piece will be cherished forever and worn with love in memory of someone really special. Many thanks for posting your review, your kind words mean a lot to us. With best wishes Kristina Customer Care

Posted 2 years ago

“Very happy with the way our order was taken and dispatched Polite on the phones And a speedy service from start to finish Kim”

Helpful Report

Posted 2 years ago

Dear Kim, We are delighted that you have been totally happy with our service and that you found it easy to place your order by phone. We do our best to make the process quick and simple and our amazing team are always happy to help with any queries, advice, or changes. Thank you very much for placing your review and for sharing the lovely photo of your stunning ring, it really looks beautiful and we are sure that you will wear it with much love. With warm wishes Kristina Customer Care

Posted 2 years ago

“Excellent service and beautiful jewellery. Problem of misspelt name on certificate was dealt with promptly and with courtesy.”

Helpful Report

Posted 2 years ago

Dear Karen, We apologise again for the spelling error on the authenticity certificate, but we are pleased that our team were able to rectify the mistake quickly and to your entire satisfaction. We hope that you will wear your jewellery with much love and that having your loved one close again will bring you comfort. With warm wishes Kristina Customer Care

Posted 2 years ago

“I am obsessed with my necklace. It means so much to me and I was so lucky to have only waited a few days to have my dad back with me. I was expecting it to be 6 weeks. My necklace was packaged beautifully and I couldn’t be happier. I will forever cherish it, it makes me feel safe, like I still have my dad by my side. Big thank you to cherished urns and Olivia for making my necklace x”

Cherished Urns 5 star review on 20th February 2022

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so glad that you are enjoying having your dad back close to your heart through the lovely necklace that we recently created for you and we are pleased that we were able to get him back to you quicker than anticipated. We try to make the whole process swift and simple so we very much appreciate your kind words and positive review. With warm wishes Kristina Customer Care

Posted 2 years ago

“Exceptionally pleased with the whole process. We found the company via Google and thought we would give it a go as we a wanted a lasting memory. We could never have imagined how well things have turned out. Sometimes you just find the right company and this is one. The ring we ordered is lovely quality and very well finished. Well worth it. Thank you!”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are delighted that Google sent us your way and that you have been totally happy with your decision to trust us with the delicate task of creating a unique memorial to remember a special person by. We do our best to make the entire process swift and stress-free, so we very much appreciate your positive review and five-star rating of our service. We hope that others may be inspired to take the plunge and discover the comfort that a piece of jewellery with their loved one's ashes in can bring. With warm wishes Kristina Customer Care

Posted 2 years ago

“I am highly satisfied with cherished urns and would highly recommend them. Throughout the whole process from start to finish they kept me up to date letting me know they had received my mums ashes and that my order was ready for dispatch. My order felt personal and her ashes felt like they were treated with respect. The whole order from posting mums ashes to receiving it took only 5 days. I am highly delighted with the design and beauty of my ring which gives me great comfort.”

Helpful Report

Posted 2 years ago

Dear Helen, We are happy to hear that you love the special ring that we created for you with much care and respect and we are glad that we were able to reunite with your mum quicker than anticipated. We are pleased that our regular updates throughout the creation of your jewellery were helpful and hopefully helped to allay any worries you may have had. Thank you very much for your lovely review, and for recommending our service, it means a lot to us as we do our best to provide a caring and attentive service. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very professional and efficient from start to finish. They kept me informed at every stage and I couldn’t have asked for better service. Would definitely recommend and will use again.”

Helpful Report

Posted 2 years ago

Dear Jackie, Thank you for also leaving us such a nice review of our company. We do our best to make the whole process as swift and simple as possible and we are glad to hear that our regular updates throughout the crafting of you necklace were helpful and reassuring. We very much appreciate your recommendation we look forward to creating another piece of bespoke jewellery for you in the future. With warm wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,943 reviews