Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,943 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 9th January 2025

1445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and prompt reply from company.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are delighted to receive your five-star rating of our service as we do our best to make each purchase as simple and stress-free as possible. Thank you very much for taking the time to post your review, it really means a lot to us. With kind regards Kristina Customer Care

Posted 2 years ago

“An excellent company with professional, helpful, friendly staff. Products are of a very high standard.”

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Posted 2 years ago

Dear Anne, Thank you so much for your positive comments. They are very much appreciated as we all work hard to provide an outstanding and caring service and to provide amazing items that will bring comfort and be cherished forever. With kind regards Kristina Customer Care

Posted 2 years ago

“Beautiful and simple to use urn that has enough space for the use that I had intended for it. Instructions for use of the urn with scattering were simple to follow and informative. I would recommend this to anyone, as this does the job well and is cheaper that funeral directors offer.”

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Posted 2 years ago

“The urn was exactly as shown in the listing picture. It is beautiful and the colour would please my wife. I am very happy with this product. Many thanks for the excellent service.”

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Posted 2 years ago

“Very professional, very caring. I love my ring & now I have my mum with me as well as her being in my heart. Thank you so much.”

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Posted 2 years ago

“Beautiful memorial jewellery. Service was amazing, quick and easy.”

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Posted 2 years ago

“Cannot recommend Cherished Urns enough! From ordering to delivery - everything went smoothly. Instructions cleary set out and the staff were ever so caring! My memorial ring is absolutey beautiful and will bring much joy and comfort wearing it.”

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Posted 2 years ago

“I just want to say how pleased I am with my beautiful ring. My dad passed away nearly 4 years ago and the ring containing his ashes is a lovely tribute to him and now he will always be with me. I requested a brochure which arrived the following day, I chose my ring and ordered online. The ashes were posted the same day, cherished urns contacted me on the Monday to say they had received my order. They were constantly updating me on my order which was brilliant and I received my ring six days after ordering. The service I received was excellent and the staff were very understanding and compassionate. The ring arrived in a lovely box and gift bag and came with a certificate of authenticity. I would definitely use Cherished urns again if I decide on more jewellery”

Cherished Urns 5 star review on 18th February 2022

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Posted 2 years ago

“Beautiful cufflinks - would highly recommend”

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Posted 2 years ago

“When I first received my ring I was delighted it was beautiful. Unfortunately just under a year 1 small stone fell out in the middle of the heart. I asked could this be fixed and I was told yes for £39. I just felt this was a bit much for 1 stone and that there should be some garentee for a year! However because the ring means that much I paid it and just waiting to be returned today.”

Cherished Urns 3 star review on 18th February 2022

Helpful Report

Posted 2 years ago

Dear Valued customer, We are glad you liked your ring and find the jewellrey beautiful, We do offer a 1 year guarentee on all of our products but i can see unfortunaty the crystal had fallen out some time after the period so we do apologise for this. Your feedback around repair pricing will be passed on to our teams. Thank you for taking the time to leave your review we hope you are happy that your ring is now back with your self. Best wishes Cherished Urns

Posted 2 years ago

“Super fast delivery for the ashes collection and absolutely lovely silver bracelet which was delivered safely and super fast! I love my treasured jewellery”

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Posted 2 years ago

“Excellent service, delivered well packaged and in the stated time.”

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Posted 2 years ago

“Very happy with the memorial bear I ordered. This is the second bear I've had, one for dad and now one for mum. Ordering was easy and delivery quick making things straight forward at a difficult time. Thank you, B”

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Posted 2 years ago

“It was a pleasure ordering from cherished urns from start to finish we have a lovely bracelet for my sister for when she gets married we lost our mum 3 years ago so to have a bracelet with our mums ashes in .it will be like she is with her. And the way the bracelet turned up it was packaged very good and professional and sent back the rest of our mums ashes aswell. Thankyou”

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Posted 2 years ago

“Excellent service at what was a very emotional time for me thank you”

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Posted 2 years ago

“We ordered 4 rings with our Dad's ashes and, they are amazing. The service was great and the delivery was so fast I posted on the Saturday, ashes would of been with them Monday and we had all 4 rings perfectly packaged and delivered by the Friday. What makes it lovely also is the certificate of authenticity works highly recommend thank you so much cherished urns ❤”

Cherished Urns 5 star review on 12th February 2022

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Posted 2 years ago

“I absolutely love it so pleased customer service was brilliant I felt was handled very respectful thank you”

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Posted 2 years ago

“Excellent and compassionate service, communication from start to finish, hard to fault. (Though I would have appreciated more diamond dust!) My ring is beautiful, extremely tasteful and very comforting.”

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Posted 2 years ago

“Very pleased with the items we bought”

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Posted 2 years ago

“Would use Cherished Urns again, ordering is easy and everything explained and dealt with in a sympathetic manner. My memorial ring is better than I was expecting, thank you”

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Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,943 reviews