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Cherished Urns Reviews

4.9 Rating 4,883 Reviews
98 %
of reviewers recommend Cherished Urns
4.9
Based on 4,883 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Cherished Urns Reviews

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent value and very pleased with the quality of the product
Helpful Report
Posted 3 years ago
Dear satisifed cuatomer, We try to offer a wide range of quality products at fair prices and so we are delighted that you have been able to find an item to meet your needs and that you are totally happy with it. Many thanks for posting a review, your positive comments are greatly appreciated. With warm wishes Kristina Customer Care
Posted 3 years ago
So easy to order it came through within 4days very good service.Hope I don't have to order again but if I had to I would have no hesitate to order from this firm again.
Helpful Report
Posted 3 years ago
Dear Peter, We are glad to hear that you found it easy to order from our website as we aim to make this sad purchase as swift and simple as possible. Thank you so much for your review and for giving our company a five-star rating, we very much appreciate it. With best wishes Kristina Customer Care
Posted 3 years ago
Absolutely wonderful service. Couldn't have been more helpful and efficient, and a fantastic quality product.
Helpful Report
Posted 3 years ago
Dear John, Thank you so much for posting a review. We really appreciate your kind words as we aim to offer an extensive range of quality products and to provide a caring and efficient service to try and make things a little bit better at this sad time. With warm wishes Kristina Customer Care
Posted 3 years ago
I ordered two scatter tubes and they arrived the day after and I am very pleased with the designs I chose
Helpful Report
Posted 3 years ago
Dear Barbara, We are so pleased that you are happy with the designs of scatter tubes that you selected and we hope that these practical and eco-friendly tubes will make the final farewell a calm and peaceful moment. Many thanks for leaving us your review, it is much appreciated. With best wishes Kristina Customer Care
Posted 3 years ago
Ordered x3 items from Cherished Urns. Each item absolutely beautiful !! Superb workmanship, high quality and beautifully presented. Thank you so much, a little bit of Mum will always be with us
Helpful Report
Posted 3 years ago
Dear Lesley, Thank you so much for trusting us to create these three unique pieces of jewellery for you and your family, and we are sure that each one will be worn with much love and cherished forever. Many thanks for your review and for awarding our company a five-star rating, it means a lot to us. With best wishes Kristina Customer Care
Posted 3 years ago
The whole process was dealt with an efficient, caring and professional manner. I was informed by email of what was happening with my order from when they received it until when it was sent out. I even received an email a few days later, checking that everything was ok with my order. When speaking to friends about Cherished Urns and showing them the catalogue, they were amazed at the variety of different products . All of them saying “ I didn’t know you could get things like that “.
Helpful Report
Posted 3 years ago
Dear Carol, Thank you so much for your lovely review. We are so pleased that our regular updates throughout the crafting of your chosen piece of memorial jewellery were helpful. We try to make the whole process as simple and stress-free as possible, and we hope that now your friends know how easy it is, they too, will be inspired to order a special piece of jewellery to keep a loved one close. With best wishes Kristina Customer Care
Posted 3 years ago
The urns we ordered are beautiful And very well made And delivery was very quick So pleased
Helpful Report
Posted 3 years ago
Dear Roger, We are pleased that you were able to encounter the perfect urns to hold the precious ashes of your loved one on our website. We aim to offer an unparalleled selection of quality urns at fair prices and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. Many thanks for your review, we really appreciate it. Kind regards Kristina Customer Care
Posted 3 years ago
Highly recommend. Communication was fantastic from start to finish. Our daughter loved her ring and she’ll have a part of her grandparents with her when she walks down the aisle next week. Thank you so much, the ring is stunning.
Helpful Report
Posted 3 years ago
Dear satisfied client, We are delighted that your daughter will be able to have her grandparents accompanying her on her special day thanks to the unique memorial ring that we created for her. it means so much to us to hear how our creations are bringing families together and providing comfort. Thank you very much for your review and your recommendation, we are so pleased that our regular communications were helpful and helped to alleviate any worries you may have had. With warm wishes Kristina Customer Care
Posted 3 years ago
Me and my family love your service and wouldn’t use any other company of the same type of thing you do, Fran who I speak to always helps with everything we need and advisors me in the best thing to do or helps me find exactly what I’m looking for she is amazing.
Helpful Report
Posted 3 years ago
Dear Craig, Thank you so much for your kind words, we very much appreciate your review.. We are delighted that Fran has been able to help and advise you so that you could find the perfect items from those we offer. We aim to offer a caring and personlised service to try and make things a little bit better at this difficult time and, hopefully, to inject a little bit of happiness into this sad moment. With warm wishes Kristina Customer Care
Posted 3 years ago
Very quick from start to finish. Amazing service and products, would highly recommend.
Helpful Report
Posted 3 years ago
My teardrop white gold ring arrived yesterday its beautiful. Great service from start to finish highly recommend cherished urns .
Helpful Report
Posted 3 years ago
Dear satisfied customer, We are delighted that you love the teardrop ring that we crafted for you in white gold and we are sure that wearing it will bring you comfort and peace and we hope that your heart will be filled with many happy memories of the times you spent with that special person. Thank you so much for posting your review and for recommending our service, it means a great deal to us. With best wishes Kristina Customer Care
Posted 3 years ago
I have just received my ring today containing my Dad's Ashes and it is so beautiful. I chose it in my favourite colour aqua, which looking at it reminds me of a deep tropical sea. One of my Dad's favourite places to be. I opted to have the diamond dust added which my Mum said made it look like a little galaxy. Which I thought was a beautiful way to look at it, with Dad up there looking over us. I found the service amazing, constant updates throughout the whole process, putting my mind at ease that the ashes were received safely. They were very quick to reply to my email and the delivery very quick too. I highly recommend!
Cherished Urns 5 star review on 2nd September 2021
Helpful Report
Posted 3 years ago
Dear Victoria, Thank you so much for your heartfelt review and for sharing the photo of the spectacular ring that we created for you. We hope that when you contemplate the profound beauty of that beautiful little galaxy your heart will be filled with many happy memories of the wonderful times that you shared with your Dad and that these may bring you comfort and help you to find peace. With warm wishes Kristina Customer Care
Posted 3 years ago
Beautiful jewellery. Great service
Helpful Report
Posted 3 years ago
Dear Sharon, Many thanks for your positive comments. They mean a great deal to us as we all work hard to provide an outstanding personalised service and to create incredible pieces of bespoke memorial jewellery that will bring comfort and be cherished forever. With best wishes Kristina Customer Care
Posted 3 years ago
Absolutely delighted, prompt delivery and an excellent product.
Helpful Report
Posted 3 years ago
Dear Ronald, We are so pleased that you were able to encounter the product that you were looking for on our website and that we could get it to you quickly. We try to make this sad purchase as simple and straightforward as possible and so we are very happy with your positive comments and five-star rating of our service. With best wishes Kristina Customer Care
Posted 3 years ago
Quick and very good service.
Helpful Report
Posted 3 years ago
Dear Linda, Thank you so much for your five-star rating of our service. We try to make things a little bit easier at this sad time by offering a wide choice of quality products that we ship quickly and well-packaged. We hope that your chosen product brings comfort and peace to you and your family. With warm wishes Kristina Customer Care
Posted 3 years ago
Delivery was speedy with no problems. Great service. Would recommend. Thank you for making a difficult time much easier.
Helpful Report
Posted 3 years ago
Dear satisifed custoemer, Thank you so much for your review, we really appreciate your kind words as we do our best to offer a wide selection of quality products and to ship them quickly and well packaged to try and make things a little bit better at this sad time. Many thanks for also recommending our service. With best wishes Kristina Customer Care
Posted 3 years ago
My ring and necklaces are superb. And I feel so close to my beloved son who died suddenly. My sister also purchased a ring . Thank you so much
Helpful Report
Posted 3 years ago
Dear Mary, We are so pleased that you are totally happy with the ring and necklaces that we created for you with much love and respect and we are happy that they are bringing you comfort and helping you during this sad time. We hope that your sister is also finding peace wearing the ring that we crafted for her. Many thanks for your review, it means so much to us to hear how our creations are helping people and making a difficult moment a little bit better. With kind regards Kristina Customer Care
Posted 3 years ago
Excellent service friendly staff
Helpful Report
Posted 3 years ago
Dear Carol. Thank you so much for trusting us to create these two lovely elements to go into your glass locket so that you can have your loved one close by always. We are delighted that you have been happy with our staff's attention, as we pride ourselves on offering sincere, respectful, and personalised attention to all our valued clients. With warm wishes Kristina Customer Care
Posted 3 years ago
Very helpful and caring when dealing with my order and my husbands ashes, kept me in the loop regarding the order
Helpful Report
Posted 3 years ago
Dear Clare, Our team work hard to provide a personalised and caring service and so we are most grateful to receive your positive comments We treat the ashes entrusted to us with the greatest of care and respect and use them to create amazing pieces of jewellery that will be treasured forever, Many thanks for your review. With best wishes Kristina Customer Care
Posted 3 years ago
I ordered an urn for my mum at 4pm on Friday. It arrived at 11am on Saturday. Beautifully packaged and a lovely resting place for my amazing mum. Thank you so much!
Helpful Report
Posted 3 years ago
Dear Louise, We are so pleased that you found an urn worthy to hold the precious ashes of your mum on our website and that we were able to get it to you quickly. We do our best to make this sad purchase as easy as possible and we are glad that you have been happy with our service and have awarded us a five-star rating, With best wishes Kristina Customer Care
Posted 3 years ago
Cherished Urns is rated 4.9 based on 4,883 reviews