Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,885 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,885 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from order to delivery. My memorial ring is perfect, exactly what I wanted. I will definitely recommend your service to others. Many thanks. Jennifer.”

Helpful Report

Posted 3 years ago

Dear Jennifer, We are delighted that you love the memorial ring that we created for you with much love, care, and respect and that you feel that you are able to recommend our service to others. We hope that you will cherish your special ring forever and find comfort knowing that your loved one still accompanies you. Thank you so much for your lovely review, it means so much to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely love my ring, so happy :)”

Cherished Urns 5 star review on 23rd May 2021

Helpful Report

Posted 3 years ago

Dear Cheryl, Thank you so much for taking the time to leave us your review and for sharing the lovely photo of the bespoke memorial ring that we recently created for you. We always love to see our creation on the finger that it was destined for, and yours looks so gorgeous, dainty and elegant. We are sure that when you contemplate its profound beauty you will find comfort and your heart will be filled with happy memories. With warm wishes Kristina Customer Care

Posted 3 years ago

“I expected the centre piece to be larger, and the chain a bit thicker, but overall it's pretty and well made,”

Helpful Report

Posted 3 years ago

Dear Helen, Thank you for leaving us your review. We are sorry that you did not find your selected piece of jewellery to be exactly as you expected as we do our best to fairly represent all of our products. We hope that nonetheless, you will wear it with love and pride. With best wishes Kristina Customer Care

Posted 3 years ago

“I absolutely adore the piece you made - I shall now have my Dad with me forever. Thank you so much”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted to have been able to reunite you with your dad and that you are totally happy with the unique piece of jewellery that we created for you with much love, care, and respect. We hope that having your dad close by again is bringing you comfort. Thank you so much for leaving us your review we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Thank you for creating a lovely memory locket from the ashes of my beloved dog. It means the world to me and I will wear it always.”

Cherished Urns 5 star review on 22nd May 2021

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you so much for leaving us your review and for sharing the gorgeous photo of your adorable dog. We know how hard it is to lose a beloved animal and so we hope that having him with you again and accompanying you always will bring you comfort. With best wishes Kristina Customer Care

Posted 3 years ago

“I absolutely love my ring I received Thankyou very much Wendy hargreaves”

Helpful Report

Posted 3 years ago

Dear Wendy, We are delighted to hear that you love the bespoke memorial ring that we recently crafted for you. We hope that you may find comfort when you contemplate its profound beauty and that your heart may be filled with happy memories that help you to find peace. Many thanks for taking the time to leave us a review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Very fast, good communication and felt safe to trust them with something so precious”

Helpful Report

Posted 3 years ago

Dear Holly, We do our best to make purchasing something so special online as easy as possible, and we are delighted to hear that you felt sure that we could be trusted to treat the precious ashes of your loved one with the respect and care that they deserve. We hope that our regular updates on the progress of your bracelet were helpful and that you will wear it with love and cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Amazing service and I just love my ring - it's so pretty - and glad I made the choice although hesitant to choose from a picture only - it was perfect”

Helpful Report

Posted 3 years ago

Dear Dominique, We are delighted that you love the very special bespoke memorial ring that we crafted for you and that the catalogue photo did it justice. We know that ordering something so special online can be worrying so we do our utmost to make the whole process as swift, straightforward, and simple as possible. Many thanks for leaving us your lovely review, your kind words mean a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Ordered 5 pieces of jewellery with my amazing mum's ashes. Customer service throughout was excellent and jewellery is beautiful and great quality. It came in individual bags and gift boxes, showed a lot of care was taken making these very special pieces of jewellery. I will be highly recommending to friends and family.”

Helpful Report

Posted 3 years ago

Dear Kelly, Thank you so much for your lovely review and for giving us your recommendation. We put much love, care, respect, and attention to detail into all of our creations and we are delighted to hear that you are totally happy with the five very special pieces of memorial jewellery that we crafted for you. We hope that when you wear them you will find comfort knowing that your loved one is still close by and accompanying you always. With best wishes Kristina Customer Care

Posted 3 years ago

“We had four rings made with the mixed ashes of my Mum and Dad, three in silver and one in gold. They are all absolutely beautiful and excellent quality. One of the rings being gold meant the order took a little longer to complete due to hallmarking, but it was well worth the wait! I can now keep my much loved and missed parents with me at all times, and my three children their grandparents. Very friendly, empathetic service from order to delivery. Thank you so much Cherished Urns.”

Helpful Report

Posted 3 years ago

Dear Debbie, Thank you for trusting us to create these very special pieces of jewellery for you and your children and we hope that wearing them will bring each of you comfort and peace. We are sure that having your loved ones accompanying you will give you strength and that you will wear your rings with love and pride in memory of a wonderful couple. Many thanks for leaving us such a complete and positive review, we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 3 years ago

“I cannot express how I feel about my jewellery. It is just what I wanted. Customer service is excellent.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that you were able to find the items of memorial jewellery to meet your needs on our website where we try to offer a wide range of styles to suit all tastes. We hope that your chosen items will bring you comfort and peace and that you will cherish them always. Thank you so much for taking the time to leave us your review, it is really appreciated by us all here at Cherished Urns. With warm wishes Kristina Customer Care

Posted 3 years ago

“The Classic Beech Wooden Rounded Urn arrived very quickly and looked lovely. Unfortunately, I was unable to remove the lid! When I phoned to speak about it, I was offered a second one, without the need to return it. However, when the second urn arrived, the lid was also impossible to remove! With some help and minimal damage, I was finally able to remove the lid and then had to work hard to sand the wood inside so that the lid was useable. I don't know if anyone else has had this problem, maybe a word with the maker would be of help?”

Helpful Report

Posted 3 years ago

Dear Customer, Thanks for taking the time to share feedback of your Urn purchase. We've taken the comments on board and will be looking into the issue. Yes, the lid of the urn should be secure but this has obviously taken that a little far. Thanks once again, we really appreciated it, Many thanks, Shari

Posted 3 years ago

“Amazing service amazing products attention to detail from start to finish highly recommended”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Many thanks for your positive review. It means so much to us as we do our very best to provide an efficient, respectful, and caring service and to create amazing pieces of jewellery that will be cherished forever. Thank you for noting the attention to detail that we offer to make your chosen item even more special. With best wishes Kristina Customer Care

Posted 3 years ago

“They was so caring of my loved one, they kept me informed and how the parcel is put together is absolutely beautiful. I would highly recommend and have kept the brochure, so I could recommend if someone asks. Thank you again for bringing my husband home safely x”

Cherished Urns 5 star review on 17th May 2021

Helpful Report

Posted 3 years ago

Dear Julie, Thank you so much for leaving us such a lovely review and for sharing the photo of your beautiful ring, it looks really lovely on your finger. We are so pleased that you trusted us to create this very special piece of jewellery for you so that you could be reunited with your husband and we hope that it helps you to feel his love surrounding you always. With warm wishes Kristina Customer Care

Posted 3 years ago

“This is the second time I have used Cherished Urns to create a stylish piece of jewellery. Both times I have comforted to know that our beloved pets have been treated respectfully in the hands of Cherished Urns and we are comforted to have our friends by oursides throughout the day.”

Helpful Report

Posted 3 years ago

Dear Louise, Thank you for trusting us to again create another very special piece of jewellery in memory of a beloved pet. We are delighted to hear that having your furry friends close by and accompanying you again is bringing you comfort. many thanks for leaving us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Quick delivery beautiful Urn very tactile”

Helpful Report

Posted 3 years ago

Dear Margaret, Thank you for taking the time to leave us your review, it is greatly appreciated. We are delighted that you found an urn worthy to hold your loved one's remains on our website and we hope that when you hold this lovely teardrop urn in your hands you may find comfort knowing that they rest peacefully in this special place. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very happy with my marquise and sweetheart rings I had made, the turnaround time was within the time they said. I had previously used cherished urns to buy my dads urn that was also great service and quality.”

Cherished Urns 5 star review on 15th May 2021

Helpful Report

Posted 3 years ago

Dear Danielle, Thank you for returning to us to purchase your lovely memorial ring and for sharing the photo of it with us. We always love to see one of our creations on the finger that it was destined for, and yours looks so beautiful and elegant. We are sure that wearing it will bring you comfort and that you will cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“The scatter tube is perfect”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you found the perfect scatter tube on our website and we hope that it contributed to making the final farewell a calm and special moment. Thank you very much for leaving us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service from start to finish. I absolute love my ring, it was beautifully packaged too. Cannot recommend Cherished Urns enough Definitely 5 stars!!!”

Helpful Report

Posted 3 years ago

Dear Dawn, Many thanks for your five-star recommendation of our company. Also for sharing the lovely photos of the beautiful bespoke memorial ring that we created for you. We always love to see our creation on the finger that it was destined fo , and yours looks absolutely amazing. We are sure that you will wear it with love and cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“I was delighted to receive an item of such high quality carefully packed in a tasteful velvet lined case and delivered within a few days. Faultless !”

Helpful Report

Posted 3 years ago

Dear Christopher, Many thanks for your lovely review. Your kind words are very much appreciated as we do our best to offer high-quality products and to ship them quickly and tastefully packaged to try and make things a little bit easier at this sad time. We hope that your chosen item may bring you comfort and peace. With kind regards Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,885 reviews