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Cherished Urns Reviews

4.9 Rating 4,882 Reviews
98 %
of reviewers recommend Cherished Urns
4.9
Based on 4,882 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Cherished Urns Reviews

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fantastic service completely stress free highly recommend
Helpful Report
Posted 3 years ago
Dear Paul, Many thanks for your five-star rating of our service and positive comments. We very much appreciate your recommendation as we do our best to make the entire process of purchasing an item from us as swift and stress-free as possible. With best wishes Kristina Customer Care
Posted 3 years ago
My daughter was delighted with her pendant beautifully crafted thank you.
Helpful Report
Posted 3 years ago
Dear Lisa, We are delighted that your daughter loves the pendant that we created for her with much care and respect and we are sure that when she wears it she will find comfort and peace knowing that her loved one is still close by. Thank you so much for taking the time to leave us your review, we very much appreciate your kind words. With warm wishes Kristina Customer Care
Posted 3 years ago
Easy to deal with at a very sad time , efficient service sent Ashes on Monday the ring and cross arrived Friday
Helpful Report
Posted 3 years ago
Dear David, Thank you for trusting us to create these two very special items for you and we hope that wearing them will bring you comfort at this sad time. We do our best to provide a caring and efficient service so we are very happy to receive your positive comments and five-star rating. With kind regards Kristina Customer Care
Posted 3 years ago
Excellent products beautifully made, a very very good service in respect of time order placed and items received, worth every penny.
Helpful Report
Posted 3 years ago
Dear Travis, We are delighted that you have been totally happy with your chosen items and with our service. We aim to offer a wide choice of quality products, and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. Many thanks for your review, we very much appreciate it. With best wishes Kristina Customer Care
Posted 3 years ago
Web site easy to use. Communications were extremely good. Prompt delivery.
Helpful Report
Posted 3 years ago
Dear Velia, Many thanks for your positive comments and favourable review. We are delighted that you have been happy with our service as we try hard to make everything as simple and stress-free as possible. With warm wishes Kristina Customer Care
Posted 3 years ago
Very pleased with my ring and the time it took posted ashes on the Monday received ring back on the Thursday.
Helpful Report
Posted 3 years ago
Dear Stephen, We are so pleased that we were able to create your ring for you quickly as we do our best to make the whole process as swift and simple as possible. Thank you very much for taking the time to leave us your review, your five-star rating of our service is really appreciated by us all. With best wishes Kristina Customer Care
Posted 3 years ago
Beautiful pendent,very quick delivery.
Helpful Report
Posted 3 years ago
Dear Odette, We are delighted that you love your chosen pendant and that you were happy with the speed of delivery. We hope that wearing it will fill your heart with happy memories, knowing that your loved one is still close by and accompanying you always. Many thanks for posting a review, we really appreciate it. With warm wishes Kristina Customer Care
Posted 3 years ago
Couldn't recommend this company enough They have above and beyond
Helpful Report
Posted 3 years ago
Dear Karen, Many thanks for your kind words. Your review means so much to us as we pride ourselves on offering a caring and personalised service to try and make things a little better at this sad time. We hope that your chosen item is bringing you comfort and peace. With warm wishes Kristina Customer Care
Posted 3 years ago
First class product and service provider.
Helpful Report
Posted 3 years ago
Dear William, Thank you for your five-star rating of our company and your positive comments. We do our best to provide a caring and efficient service and to offer a wide choice of quality products, so we are pleased that your experience shopping with us was a pleasant one. With kind regards Kristina Customer Care
Posted 3 years ago
I ordered a large double urn to put my late husband’s ashes in and while it’s beautiful, it’s really too big so I ordered a second smaller one which arrived within three days and is perfect. The range of designs is wonderful, so much choice. I’m using the first one as a stunning vase for an arrangement of white silk roses and eucalyptus stems. It looks really beautiful. Thank you Cherished Urns. You are a truly wonderful company. Don’t change a thing! 💕
Helpful Report
Posted 3 years ago
Dear Linda, Thank you so much for your kind words and positive review. We are so glad that the second urn is perfect to hold the precious ashes of your husband and we're sure that the first one has become a very special vase...how lovely. We do our best to offer a wide choice of designs of urns and we are sure that when you contemplate its beauty you will find comfort knowing that your husband rests peacefully in this beautiful place. With warm wishes Kristina Customer Care
Posted 3 years ago
I have to say what an experience. From ordering till final product was a lovely service. The customer service and updates on my order were most welcome. Would highly recommend xx
Helpful Report
Posted 3 years ago
Dear Annmarie, Thank you so much for your lovely review and for giving us your recommendation. We are glad that our regular updates throughout the crafting of your chosen item were helpful and that you are totally happy with the final product. We are sure that you will cherish it always and wear it with love. Kind regards Kristina Customer Care
Posted 3 years ago
I’m very happy with the memorial bear I ordered for my dads ashes. Arrived quickly and in perfect condition.
Helpful Report
Posted 3 years ago
Dear Mandy, We are delighted that you love the memorial bear that you selected from our website and we hope that when you hold him close you will feel your dad accompanying you still and that when you stroke the soft fur your heart may find calm and peace. Many thanks for posting a review, it means a lot to us With best wishes Kristina Customer Care
Posted 3 years ago
Delivery was fast, packaged very well. Overall very pleased
Helpful Report
Posted 3 years ago
Dear Deborah, We are pleased to hear that you are happy with your chosen item and with the speed of our service. We try to make shopping with us as swift and simple as possible to make things a little better at this sad time. Many thanks for your review, we very much appreciate it. With best wishes Kristina Customer Care
Posted 3 years ago
Ordered many items from here, always satisfied with what I receive and super fast delivery highly recommended thanks
Helpful Report
Posted 3 years ago
Dear Jacqueline, Repeat customers are the best recommendation we can have, so thank you so much for returning to us again for another purchase. We do our best to offer a wide selection of quality products and to ship them quickly and well-packaged to try and make things a little easier at this sad time, so we very much appreciate your kind words. With warm wishes Kristina Customer Care
Posted 3 years ago
Such beautiful jewellery to hold ashes of your loved one. Excellent dispatch and delivery time
Helpful Report
Posted 3 years ago
Dear Clare, We are so pleased that you are happy with your chosen piece of jewellery and we hope that having your loved one close again is helping to make things a little bit better at this sad time. Many thanks for posting your review and for your positive comments, they mean a lot to us. With best wishes Kristina Customer Care
Posted 3 years ago
The urn was a bit larger than I thought it would be, however, it is a beautiful urn and beautiful packaged.
Helpful Report
Posted 3 years ago
Dear Myra, We are glad to hear that you are happy with your chosen urn although it is larger than expected. We do our best to fairly represent all of our products and the dimensions are in the description, so we apologise that you may have missed them. Many thanks for nonetheless posting your review and awarding our company a five-star rating. With best wishes Kristina Customer Care
Posted 3 years ago
The heart shaped urn in pewter is perfect. It feels really solid and well made. I ordered three and couldn’t be happier.
Helpful Report
Posted 3 years ago
Dear Matthew, Thank you so much for taking the time to post a review. We are delighted that your chosen urns have met your expectations and we hope that each one will bring some comfort to the recipient. With best wishes Kristina Customer Care
Posted 3 years ago
Wonderful experience
Helpful Report
Posted 3 years ago
Dear satisfied customer, We are so pleased to hear that your shopping experience with us was a positive one as we do our very best to make everything as swift, simple and stress-free as possible. Thank you very much for leaving us your review, it means a lot to us and we hope that your chosen item is bringing you comfort. With best wishes Kristina Customer Care
Posted 3 years ago
A friend of mine recommended cherished urns when she had a ring made with her mum's ashes. So when I recently lost my mum I had a necklace made. The whole process was very professional and simple to do. I am extremely happy with the result it is beautiful and I have my mum with me always now.
Helpful Report
Posted 3 years ago
Dear satisfied customer, We are so pleased that your friend recommended our service to you and that you too are now enjoying having your mum with you again. It means so much to us to hear how our jewellery can bring comfort and help people to feel a little bit better at this sad moment. Thank you so much for your lovely review, we really appreciate it. With warm wishes Kristina Customer Care
Posted 3 years ago
Speedy delivery, excellent handling of the ashes and a lovely necklace
Helpful Report
Posted 3 years ago
Dear Angela, Many thanks for leaving us your review and for your positive comments. We do our best to offer a quick and stress-free service and we are delighted that you are happy with the result. With best wishes Kristina Customer Care
Posted 3 years ago
Cherished Urns is rated 4.9 based on 4,882 reviews