Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,879 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,879 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, kept updated all the way and quick response to emails”

Helpful Report

Posted 2 years ago

Dear Claire, Thank you for also leaving us such a nice review of our company. We are so pleased that our regular updates were helpful and hopefully allayed any worries that you may have had. We do our best to provide a swift and stress-free service so we very much appreciate your positive comments and nice review. With warm wishes Kristina Customer Care

Posted 2 years ago

“Excellent product and the customer service was fantastic. I have since placed another order for a different product.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are very happy to hear that you have been totally happy with your chosen product and with our service and that this has inspired you to purchase another item from us. We do our best to offer a wide choice of quality products that will be cherished forever and worn with much love and to offer a swift and simple service. Many thanks for your review and five-star rating we really appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“Great and fast service good quality”

Helpful Report

Posted 2 years ago

Dear Susan, We are so pleased that you are happy with your chosen item and with our service. We do our best to make this sad purchase as swift and simple as possible so we very much appreciate your comments and five-star rating for our service. With best wishes Kristina Customer Care

Posted 2 years ago

“So sorry to write this as it is a beautiful locket, however it took ages to arrive missed my daughters 30th birthday and when a picture was added it wouldn't close”

Helpful Report

Posted 2 years ago

“I brought a beautiful memorial urns set from cherished urns, once I made my purchase I carried on looking at urns around and found one of the pieces I had brought cheaper elsewhere! I contacted cherished urns letting them know and to their word they refunded me the difference! As they say if you find your product somewhere else they will price match it and they did! I'm very happy and I am even considering another piece from them because their service was so good. Thank you for helping my mum rest in beautiful style.”

Cherished Urns 5 star review on 4th July 2022

Helpful Report

Posted 2 years ago

Dear Bianca, We are so pleased that you were able to find the perfect tealight urn to honour your mother and we look forward to serving you again in the future. We do our best to provide the most competitive prices and we are proud to honour our promise of matching a lower price, as you have discovered. Many thanks for your lovely review and positive comments, we really appreciate them. With warm wishes Kristina Customer Care

Posted 2 years ago

“Amazing service, have shopped many times and each time excellent customer service”

Helpful Report

Posted 2 years ago

Dear loyal customer, Returning clients are our very best recommendation so thank you very much for trusting us once again with such a special purchase. Many thanks for your five-star rating and kind words, they mean a lot to us. With best wishes Kristina Customer Care

Posted 2 years ago

“Product is of high quality and was processed very quickly.”

Helpful Report

Posted 2 years ago

Dear Jon, Many thanks for your kind words, they are much appreciated as we do our best to offer a wide choice of high-quality products and to ship them quickly and well-packaged to try and make this sad time a little bit better. We are delighted that you have been totally happy with your chosen item and with our service. With kind regards Kristina Customer Care

Posted 2 years ago

“I brought one of the ladybird necklace and put a tiny bit of my beloved sister in it. She loved ladybirds. I wear this everyday. It is a strong necklace has not tarnished and as yet I've not lost it or broken it for 8 months now. That's a record for me and necklaces. However just incase I'm purchasing another one as can't be without it now”

Helpful Report

Posted 2 years ago

Dear Jackie, We are delighted that you were able to find the perfect necklace to keep your sister close by and accompanying you always. We are also happy to hear that you have been finding comfort in wearing it for eight months without a problem! Thank you very much for taking the time to leave us your review, it is much appreciated. With best wishes Kristina Customer Care

Posted 2 years ago

“I’ve bought two items a ring and a necklace they are both stunning.”

Helpful Report

Posted 2 years ago

Dear Cheryl, Thank you so much for trusting us to create these two unique pieces of jewellery for you. We are delighted that you are totally happy with them and we are sure that you will wear them with much love and cherish them always. Many thanks for your five-star rating of our service, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 2 years ago

“It is lovely. My husbands ashes are now stored in the urn and at home with me. The staff at the undertakers were impressed with it and how it was presented. I think it was much better than they seem to offer.”

Helpful Report

Posted 2 years ago

Dear Joyce, We are delighted that both you and the undertakers were impressed with the urn that you selected to hold the precious ashes of your husband. We hope that this lovely urn will bring you comfort knowing that he rests peacefully in this beautiful place. Many thanks for leaving us your review we very much appreciate you finding the time to do so. With warm wishes Kristina Customer Care

Posted 2 years ago

“This company is utterly amazing! They have been incredible through the entire ordering process and all the way up to delivery. They couldn’t do enough to accommodate me and my requirements!!”

Cherished Urns 5 star review on 3rd July 2022

Helpful Report

Posted 2 years ago

Dear Gary, We are delighted to hear that you have been totally happy with our service and with your chosen ring. We all work hard to provide an attentive and personalised service and to create amazing pieces of bespoke memorial jewellery that will be treasured forever and worn with much love. Many thanks for your review and for sharing the photo of your unique ring. With best wishes Kristina Customer Care

Posted 2 years ago

“I became very emotional when I opened the beautiful box containing the urn for my husband’s ashes - not just because of the grieving but because it is so beautiful. The quality and attention to detail is amazing. Needless to say I am so pleased I used Cherished Urns and would most definitely recommend them.”

Helpful Report

Posted 2 years ago

Dear Barabara, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your husband and that you are totally happy with our choice and with our service. We do our best to offer a wide range of high-quality products and to ship them quickly and well packaged to try and make this sad time a little bit easier. Many thanks for your lovely review and for your recommendation, we really appreciate it. With best wishes Kristina Customer Care

Posted 2 years ago

“Lovely scatter tube, fast delivery well done”

Helpful Report

Posted 2 years ago

Dear Helen, Thank you very much for posting your review and for giving us a five-star rating. We do our best to make such a sad purchase as swift and stress-free as possible so we are delighted that you are totally happy with your chosen item and with our service. We hope that your chosen scatter tube helped to make the final farewell a calm and peaceful moment. With warm wishes Kristina Customer Care

Posted 2 years ago

“We are very happy with the product and will order again from Cherished Urns.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are delighted that you were able to encounter the perfect item from those that we offer on our website and we look forward to serving you again in the future. Many thanks for your lovely review and positive comments, we very much appreciate them. With kind regards Kristina Customer Care

Posted 2 years ago

“Just beautiful 😍 lovely quality and lovely thoughtful choices .”

Helpful Report

Posted 2 years ago

Dear Paula, We do our best to offer a wide choice of high-quality products and to ship the m quickly and well packaged to try and make this sad time a little bit easier. We are delighted that you are happy with with your chosen items and we very much appreciate your five-star rating of our service. With warm wishes Kristina Customer Care

Posted 2 years ago

“Loosing my mum was absolutely devastating but finding Cherished Urns made it possible to keep mum with me always. I ordered two rings, one for myself and one for my daughter and we are both delighted with them. Cherished Urns made it so easy to order and we received first class service from start to finish. I would highly recommend CU and am sure you will be very happy with your jewellery.”

Cherished Urns 5 star review on 29th June 2022

Helpful Report

Posted 2 years ago

Dear Karen, We are so pleased to have reunited you and your daughter with your mum and grandma and we hope that when you wear your special rings you will feel her close by and accompanying you always. Many thanks for your recommendation and five-star rating of our service. Also for sharing the lovely photo of your bespoke memorial rings on the fingers that they were made for. With warm wishes Kristina Customer Care

Posted 2 years ago

“Product is simply beautiful and of high quality and communications on receipt and dispatch were good, I was let down on the delivery time which was upsetting, however, it would not deter me from using this company again as the product is so lovely.”

Helpful Report

Posted 2 years ago

Dear Jacke, Many thanks for your review and positive comments. We do our best to make this sad purchase as swift and simple as possible so we apologise again that the delivery time was not as expected. However, we are delighted that you love your chosen item and we look forward to serving you again in the future. With best wishes Kristina Customer Care

Posted 2 years ago

“I’m so so so happy with my ring!!! It’s beautiful and perfect service!!”

Cherished Urns 5 star review on 28th June 2022

Helpful Report

Posted 2 years ago

Dear Katie, Thank you very much for taking the time to leave us your review and for sharing the photo of your bespoke ring. We love to see our creations on the fingers that they were created for and yours looks really amazing, we are sure that you will wear it with love and cherish it forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“Recently bought a urn from this company when it arrived all packaging was damp and the material box was covered in mould and it was an horrible smell I would expect better on such an important item please stay away as this is the last thing you need when you have lost a loved one”

Helpful Report

Posted 2 years ago

“I chose a ring containing my daughters ashes and am so pleased and delighted with the finished ring. It is very good quality and the overall order process was very easy and I was impressed to get an email confirming safe delivery and storage of the ashes. Would highly recommend.”

Cherished Urns 5 star review on 27th June 2022

Helpful Report

Posted 2 years ago

Dear Gemma, Thank you so much for leaving your review and for sharing the lovely photo of the unique ring that we created to your specifications. We are happy to have reunited you with your daughter and we hope that having her forever close will bring you some comfort and peace. We very much appreciate your recommendation and we are sure that you will wear this stunning ring with much love in your heart. With best wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,879 reviews