Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,884 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,884 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Tell us how Cherished Urns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had no problems in getting my bracelet from Cherished Urns. They were very helpful, prompt , and kept me up to date with progress. I would recommend them”

Helpful Report

Posted 3 years ago

Dear Anne, We are delighted to hear that you have been totally happy with our service as we do our best to make everything as swift and stress-free as possible. We hope that you will find comfort wearing your bespoke bracelet and that you will cherish it always. Thank you for taking the time to leave us your review and for giving us your recommendation. With warm wishes Kristina Customer Care

Posted 3 years ago

“Received my gorgeous ring in the space of a week after sending off my mums ashes. To say I shed a tear or 2 is an understatement. Everyone has commented on how beautiful it is and they are right as it is truly amazing”

Cherished Urns 5 star review on 6th August 2021

Helpful Report

Posted 3 years ago

Dear Claire, Thank you for trusting us with your mum's ashes so that we could create this unique ring for you, it is indeed amazing. We hope that when you contemplate its profound beauty your heart may be filled with happy memories of the many marvellous times that you enjoyed together. Many thanks for posting your review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Amazing service. Lots of communication. Even had email to say that they had received my mother’s ashes and had them locked away. I absolutely love my ring. Amazing company will def be riding again”

Helpful Report

Posted 3 years ago

Dear Sarah, Thank you so much for your positive review and for sharing the lovely photo of the bespoke memorial ring that we recently crafted for you. We are delighted that you have been totally happy with our service and that our regular updates helped to allay any worries you may have had. We hope that having your mother close again is bringing you comfort and we look forward to creating another piece of jewellery for you soon. With best wishes Kristina Customer Care

Posted 3 years ago

“First class service arrived quicker then I expected felt like they really cared and ring was beautiful a sixth present for my sister my Mums ashes thank you”

Helpful Report

Posted 3 years ago

Dear S Clemens, We are delighted that you are happy with our service and that you noted the care and respect that we put into each of our creations. We are sure that your sister will cherish this special gift forever and find comfort in having her mum close again. Many thanks for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Lovely and come with complete urn set with velvet bag/ presentation box. Ideally to carry on board for those who wishes to bring ashes back home. Delivery are spot on. I would personally highly likely recommend. Thank you.”

Helpful Report

Posted 3 years ago

Dear Mei Oh, Thank you so much for your lovely review and for giving us your recommendation. We are so pleased that you are happy with your chosen urn and with the care that we put into the packaging, and we hope that it will bring you comfort with its loveliness. With warm wishes Kristina Customer Care

Posted 3 years ago

“Wonderful service and very very happy with the quality of Urn. Many thanks”

Helpful Report

Posted 3 years ago

Dear Noel, We are delighted that you are happy with your chosen tealight urn and with our service. We do our best to offer a wide choice of quality products and to ship them quickly and well packaged to try and make things a little bit easier at this sad time. Many thanks for posting our review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Very good service, very pleased with my fing”

Helpful Report

Posted 3 years ago

Dear Gladys, We are so pleased that you love the special ring that we created for you with much care and respect and that you have been completely satisfied with our service. We do our best to make purchasing a piece of memorial jewellery from us swift and simple so we very much appreciate your positive review. With best wishes Kristina Customer Care

Posted 3 years ago

“From ordering to receiving our tribute ring took exactly 1 week. My query email was answered and sorted within 20 minutes. Such a lovely company to deal with. The ring is also beautiful, I would definitely recommend this company.”

Helpful Report

Posted 3 years ago

Dear Sofia, We are so pleased that our lovely team were able to answer your query quickly and that you love your unique memorial ring which we are sure you will cherish forever. We pride ourselves on our efficient and caring customer service, so we very much appreciate your review and recommendation. With warm wishes Kristina Customer Care

Posted 3 years ago

“What an amazing opportunity they gave us to have a piece of my sister with my mother forever. The ring was exquisite the time it took was mind blowing and the price was worth it.”

Helpful Report

Posted 3 years ago

Dear Jason, Thank you so much for your heartfelt review. It makes us so happy to hear how our products are bringing comfort and reuniting family members. We are sure that your mother will love and cherish this very special ring forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“So pleased with my bracelet charm. Looks good and knowing its a reminder of Mum I will wear. Great, speedy service too.”

Helpful Report

Posted 3 years ago

Dear Janine, Thank you for asking us to create this special charm for you so that you can have your Mum close by. We are sure that you will wear it with much love and cherish it always. Many thanks for posting a review it is greatly appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“Bought 5 keepsake memorial teddy Bears They are a good size and lovely and soft a great idea to keep your loved ones ashes inside Fast delivery”

Helpful Report

Posted 3 years ago

Dear Christine, Thank you for leaving us your review. We are very pleased that you are totally happy with the memorial bears that you purchased and we hope that they bring comfort to the recipients when they cuddle them and hold them close. With best wishes Kristina Customer Care

Posted 3 years ago

“Brilliant company who treat customers with care, love and respect.”

Helpful Report

Posted 3 years ago

Dear Angela, Thank you so much for your lovely review of our company. It means so much to us as we all work hard to offer a caring personlised service and we are very happy that your experience with us has been pleasant and positive. With warm wishes Kristina Customer Care

Posted 3 years ago

“Lovely company, quick and efficient delivery. Very pleased with the product I purchased, good value for money.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you were able to find the product that you were searching for on our website. We do our best to provide a good choice of quality products at fair prices and to deliver them swiftly and well-packaged, so we are happy to hear that you have been happy with our service. Many thanks for posting a review, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Good service very professional the depth of colour of my ring wasn’t just as vivid as I thought but I am still pleased”

Cherished Urns 5 star review on 26th July 2021

Helpful Report

Posted 3 years ago

Dear Deborah, Thank you for posting your review and for sharing the photo of the lovely memorial ring that we recently crafted for you with red resin. The exact resin colour changes depending on the colour of the ashes, so although we do our best to show a fair representation on the website each piece of jewellery is totally unique and can have slight colour variations. We are sure that nonetheless you will cherish this special ring always and wear it proudly. With best wishes Kristina Customer Care

Posted 3 years ago

“Great value for money an great service good Quality”

Helpful Report

Posted 3 years ago

Dear Christine, Many thanks for your review and for sharing the lovely photo of the engraved charm bead that we created for you. We are delighted that you are happy with the quality and price of this very special item and we are sure that you will wear it with much love. With warm wishes Kristina Customer Care

Posted 3 years ago

“Larger than expected. Finished to a high standard.”

Helpful Report

Posted 3 years ago

Dear Jan, We are pleased that you are happy with the quality and finish of your chosen item. We apologise that it was larger than you anticipated, but we do include full dimensions on the website to ensure an accurate representation of all of our products. Thank you for taking the time to leave us your review. With kind regards Kristina Customer Care

Posted 3 years ago

“I was very happy with the service, it was quick and professional with easy to follow instructions. I had to wait for my ring but it was bespoke and made to order so I was ok with that. The quality of the ring is great , it fits well and looks great c”

Helpful Report

Posted 3 years ago

Dear Rhoneen, We are so pleased that you have been happy with our service and that you love your gold bespoke memorial ring. We are sure that it was worth waiting for and we hope that our regular updates helped to make the time pass quicker. Thank you very much for your positive comments and five-star rating of our company. With best wishes Kristina Customer Care

Posted 3 years ago

“I am absolutely thrilled with the memorial ring I recently bought. Really fast service. Thoroughly recommend Cherished Urns”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Many thanks for your positive review and for sharing the photo of your exquisite bespoke ring. We always love to see our creation on the finger that it was designed fo and yours looks really lovely. We are sure that you will find comfort and peace when wearing it and knowing that your loved one still accompanies you. With warm wishes Kristina Customer Care

Posted 3 years ago

“Loved my ring. But paid £20.00 for diamond dust. Can’t see any. Little disappointed in that.”

Cherished Urns 4 star review on 26th July 2021

Helpful Report

Posted 3 years ago

Dear Tina, Thank you for your review and for sharing the photo of your lovely bespoke memorial ring. We are sorry that you were expecting a more dramatic effect from the diamond dust, which adds a subtle sparkle that is best appreciated in strong sunlight. We hope that you will find comfort wearing your special ring and having your loved one accompanying you again. With kind regards Kristina Customer Care

Posted 3 years ago

“Very professional company kept us advised of lead times the jewellery is beautiful and we are very pleased with both the products and service we received x”

Helpful Report

Posted 3 years ago

Dear Joanne, Thank you very much for your lovely review. It means a lot to us as we all work hard to provide an efficient and caring service and to create amazing pieces of bespoke memorial jewellery that will be cherished forever. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,884 reviews