Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,886 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Tell us how Cherished Urns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful urn, well packed, beautiful quality & arrived the next day even though I didn't pay for express delivery. Even the velvet Box that it came in is lovely. I have been looking for over 12 months & couldn't be more pleased, brilliant value for money as well.”

Cherished Urns 5 star review on 14th April 2021

Helpful Report

Posted 3 years ago

Dear Pauline, We are delighted that you were, finally, able to find an urn worthy to hold your loved ones ashes, on our website. We try to offer a wide selection of urns to suit all tastes and budgets and we hope that you will find comfort knowing that your loved one rests peacefully in this beautiful place. Many thanks for leaving us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Great company, great quality of product and received 24 hours after ordering. Really cant recommend them enough!”

Cherished Urns 5 star review on 13th April 2021

Helpful Report

Posted 3 years ago

Dear Demi, Many thanks for your review and your recommendation. We do our best to offer a wide selection of quality urns and to ship them quickly and tastefully packaged to try and make things a little bit better at this sad time. We hope that your chosen urn may bring comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 3 years ago

“I wanted a piece of jewellery containing some of my husband's ashes so that I could touch it and feel he was always with me in whatever lay ahead. Cherished Urns choice of jewellery was extensive and the service they provided was efficient and met all my expectations.”

Helpful Report

Posted 3 years ago

Dear Susan, We are so pleased that you were able to find the perfect piece of jewellery from the selection that we offer and that you trusted us to create this very special item for you. We hope that wearing it will allow you to feel your husband's love enveloping you still and that this will bring you comfort and give you strength to face the future. Thank you so much for leaving such a lovely review, it really means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Received very quickly a little blue urn. Exactly what I wanted, the size I wanted. Thought it look beautiful for a small amount of my Dad's ashes. Thank you.”

Helpful Report

Posted 3 years ago

Dear Maureen, We are so pleased that you were able to encounter a little urn worthy to hold a small amount of the precious ashes of your Dad. We are sure that it will bring you comfort with its beauty and fine details. Many thanks for leaving us your review, it means so much to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with my ring”

Cherished Urns 5 star review on 12th April 2021

Helpful Report

Posted 3 years ago

Dear Sandra, We are delighted that you are pleased with the unique memorial ring that we created for you and we hope that when you contemplate its profound beauty your heart may be filled with happy memories that bring you comfort and help you to find peace. Many thank for taking the time to leave us your review and for giving us a five-star rating, it really means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with product and communication was good throughout”

Cherished Urns 5 star review on 11th April 2021

Helpful Report

Posted 3 years ago

Dear Sharon, Thank you so much for taking the time to leave us your review and for sharing the lovely photo of the bespoke memorial necklace that you trusted us to create for you. We are delighted to hear that you are satisfied with it and with our service and we hope that wearing it will let you feel that your loved one is still close to your heart. With best wishes Kristina Customer Care

Posted 3 years ago

“First port of call, to look through the beautiful brochure. ✔ Choose from a large and lovely selection. ✔ Phone and speak to a very caring and helpful person on the other end. ✔ And wait. ✔ My rings 💍came in a lovely, tasteful packaging. They fit perfectly. I love mine. I feel a part of Mum is with me always ❤”

Helpful Report

Posted 3 years ago

Dear Janice, Many thanks for such a fun review. We are delighted that you love your ring and hope that having your mum close by again is bringing you comfort and giving you strength. We try to make shopping with us a pleasant experience and as simple and stress-free as possible, and we are delighted to hear that yours was. With warm wishes Kristina Customer Care

Posted 3 years ago

“Absolutely love my memorial ring,friendly,lovely person I spoke to on the phone and my ring came earlier than expected ❤”

Helpful Report

Posted 3 years ago

Dear Katrina, We are delighted that you love your memorial ring and that you have been happy with our service. We do our best to offer an efficient and caring attention and to create amazing pieces of jewellery that will be cherished forever. Thank you so much for your review and we hope that wearing this unique ring will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“I don’t even know where to begin. I lost my sister to cancer last year, she was my best friend and only 41, I was gifted some of her ashes and wanted to have her made into beautiful jewelry, I chose cherished urns and wasn’t disappointed, the communication was amazing, and when she came back home she was beautifully packaged with so much love and care. And the ring was everything and more than I could of imagined. Perfect and I cannot thank you enough.”

Helpful Report

Posted 3 years ago

Dear Lucy, Thank you so much for your heartfelt review and the amazingly lovely video that you shared. Your ring looks absolutely spectacular and we are sure that when you contemplate its profound beauty, your heart will be filled with happy memories of the wonderful moments you shared with your sister and that these may help you to find peace. We are sure that you will cherish this very special ring forever. With best wishes Kristina Customer Care

Posted 3 years ago

“I ordered a wood casket which arrived very quickly. Ordering was easy and the casket looks good quality, Only disappointment is that paint is peeling/missing on the feet. Do not want to use for my husbands ashes until I can repaint them.”

Helpful Report

Posted 3 years ago

Dear Lynda, We are pleased that you found ordering easy from our website and that your chosen casket arrived promptly Please get in touch with our friendly customer service team who will be able to assist you with the problem with the feet and we apologise for this inconvenience and any distress it may have caused. With kind regards Kristina Customer Care

Posted 3 years ago

“I ordered a ring and I love it. It arrived on time and the service I was given was excellent”

Helpful Report

Posted 3 years ago

Dear Tracy, Thank you so much for also leaving us your review of our company, we very much appreciate it. We are delighted that you are happy both with your chosen memorial ring and with our service as we do our best to create amazing products and to provide a caring and efficient service. With warm wishes Kristina Customer Care

Posted 3 years ago

“After losing my 18yr dog, I decided to find a piece of jewellery to represent our special bond, I decide to go with Cherished Urns and I'm so glad I did. I can't explain how beautiful my heart shaped ring is, it's so well made and stunning the pictures do not do it justice. I was so anxious sending off the ashes over worrying if they get lost etc however by my surprise I received an email stating they have received the ashes and will keep safe until my ring is made and ready to dispatch, this made me feel so much better. I received another email stating that my jewellery has been dispatched and that I'll hear from the courier soon. I received my ring along side the remaining ashes beautifully presented, with a certificate confirming the ring was made with the ashes I provided. As I opted for white gold I did have to wait 8wks for my piece (which they do state) and I had the crushed diamonds added to make my baby sparkle. I would highly recommend this company for being attentive and making such beautiful pieces of jewellery. They made the whole process seem less daunting when your anxious about where your ashes are. Also I had an extra 10% off as they were offering a special deal which was an added bonus.”

Cherished Urns 5 star review on 10th April 2021

Helpful Report

Posted 3 years ago

Dear Nina, Thank you so much for leaving us your detailed review and for sharing the lovely photos of your very special white gold ring with diamond dust. We are so pleased that our regular updates throughout the crafting of your ring helped to alleviate your anxiety and we hope they also helped to make the waiting time pass quicker. We hope that wearing this tribute to your beloved dog will let you feel that he is still close by and accompanying you still. Losing a special animal, especially after so many years, can be very hard and we hope that this lovely piece of jewellery is helping you get through this sad time. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service so profesional.Thanks for every thumbNails recommend you to all .”

Helpful Report

Posted 3 years ago

Dear Joyce, Thank you for also leaving us such a lovely review of our company and for giving us your recommendation. We do our best to make shopping with us a pleasant experience to make a sad time a little bit better. With kind regards Kristina Customer Care

Posted 3 years ago

“Ring and necklace came through smaller than l thought they would be for the price paid, but overall good service.”

Helpful Report

Posted 3 years ago

Dear Coral, We are pleased to hear that you have been happy with our service and the quality of your chosen products. We apologise that you had expected both items to be bigger, but we do include the dimensions in the description on the website. We are sure that they will still both be cherished and worn with love in memory of someone special. With best wishes Kristina Customer Care

Posted 3 years ago

“I am more than impressed with my ring. I ordered a ring with my fathers ashes to be put into. The colour is beautiful, quick delivery, and very good communication.”

Cherished Urns 5 star review on 9th April 2021

Helpful Report

Posted 3 years ago

Dear Coral, We are so pleased that you trusted us to create this lovely ring for you and reunite you with your father. We hope that you will cherish it always and were it with love. many thanks for your review and for sharing the lovely photos, it is always so special for us to see our creation on the finger it was destined for and yours looks just lovely, so elegant and dainty, Many thanks for leaving us your review With warm wishes Kristina Customer Care

Posted 3 years ago

“I have been highly impressed with both the beautiful product I received and the excellent service provided by Cherished Urns. The product itself is lovely. I gifted my Grandfather's ashes transformed into a ring to my Mother, and she is absolutely thrilled with it. In terms of service, I felt that every care was taken to ensure that my Grandfather's ashes were treated with the utmost respect and diligence. Unused ashes were returned too, which I was thankful for. The package to collect the ashes arrived very promptly, and delivery of the final product was within the specified time. They ensured to communicate with me from the offset that the timescale was slightly longer due to COVID issues, which was understandable. I would certainly recommend them!”

Helpful Report

Posted 3 years ago

Dear Catherine, Thank you so much for your lovely review and for sharing the photo of the special ring that you asked us to create for your mum. We are sure that she will cherish this unique gift forever and we hope that having her dad close by is filling her heart with happy memories. We are so pleased that you entrusted us with this delicate task. With kind regards Kristina Customer Care

Posted 3 years ago

“Thank you for your professional and kind manner at such a difficult time in my life... The urn was perfect”

Helpful Report

Posted 3 years ago

Dear Paul Many thanks for your review. It really means a lot to us as we do our best to make this sad purchase as simple and swift as possible. and to offer a caring personalised service. We are so pleased that you were able to encounter the perfect urn from those we offer and we hope that it will bring you some comfort with its beauty and fine craftsmanship. With best wishes Kristina Customer Care

Posted 3 years ago

“My Cherished Urn is beautiful.”

Helpful Report

Posted 3 years ago

Dear Betty, We are so pleased to hear that you are happy with the urn that you selected from our website and we hope that its beauty and fine craftsmanship will bring comfort to you and your family at this sad time. Thank you for taking a moment to leave us your review, it is greatly appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“I can't thank Cherished Urns enough, the ordering was easy and the delivery was within a couple of days. I wanted something different, something that wouldn't say This is my husband's Ashes. So I chose the Teddy Bear, he is so beautiful and soft. So thank you Cherished Urns.”

Helpful Report

Posted 3 years ago

Dear Susan, We are so pleased that you chose our lovely keepsake teddy bear. I'm sure that he is going to bring you comfort when you hold him close and will let you feel your husband's love enveloping you still. He is my personal favourite and I'm sure that when you stroke his soft fur and observe his gentle smile your heart will be filled with happy memories of the many special times you enjoyed together. Thank you so much for taking the time to leave us your review. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very quick service - delivered within 24 hours. Very impressed and the product was beautiful and so well presented. Thank you.”

Helpful Report

Posted 3 years ago

Dear Chris, We are so pleased that we were able to get your chosen urn to you quickly. We aim to offer a wide choice of quality urns and to ship them promptly and well-packaged to try and make things a little easier at this sad time. We hope that this lovely urn brings comfort to you and your family. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,886 reviews