Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,887 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well worth waiting for, you done amazing job on my brother's ashes in my sister in laws locket.”

Helpful Report

Posted 3 years ago

Dear William, We are delighted to hear that you are content with the craftsmanship of the bespoke memorial locket that we created for your sister-in-law. We put great love and care into each of our creations and we are sure that when she wears it she will find comfort knowing that her husband still accompanies her. Thank you very much for taking a moment to leave us your review of our company, we greatly appreciate it. With kind regards Kristina Customer Care

Posted 3 years ago

“Fantastic product many thanks”

Helpful Report

Posted 3 years ago

Dear Ronnie, Thank you so much for leaving us a review, it really means a lot to us. We're delighted that you were able to find the product that you were looking for on our website and we hope that it will comfort you and help you to find peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Such amazing service and communication throughout the process! Thankyou so much so quick and helpful.”

Helpful Report

Posted 3 years ago

Dear Amy Louise, We are so pleased that you were happy with our service and that you found our regular communications throughout the crafting process to be helpful. We are delighted that you are happy with your chosen item and we hope that it will bring you comfort and peace. Thank you so much for taking the time to leave us your lovely review, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“First class had a slight problem ,but they sorted it out very quickly and i was totally satisfied . Very good”

Helpful Report

Posted 3 years ago

Dear Andrew, Thanks you so much for leaving us your review, we are so pleased that we were able to sort out the problem to your entire satisfaction. We do our very best to make shopping with us as easy and stressfree as possible and we pride ourselves on our attentive and caring service. We hope that your chosen product brings you comfort. With best wishes Kristina Customer Care ith best

Posted 3 years ago

“Ordered a beautiful tribute ashes ring, the service from start to finish was First Class highly recommended this company 5*+ my ring arrived yesterday it was above every expectation it’s absolutely beautiful!! Thank you so much Xx”

Helpful Report

Posted 3 years ago

Dear Tracy Ann, We are delighted to hear that your bespoke memorial ring exceeded your expectations as we put lots of love, respect, and attention into every piece of jewellery that we create. We hope that wearing it will bring you comfort and that when you contemplate its profound beauty your heart may be filled with happy memories that help you to find peace. Thank you so much for your lovely review and for giving us your recommendation, we vevery much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“This was a purchase l wasn't expecting to purchase the web page is very good very informative the buying of the item was easy to do good clear instructions a great range to choose from item delivered in good time and was well presented as per the picture of choose urn thank you K J Bithell.”

Helpful Report

Posted 3 years ago

Dear Kenneth, Thank you so much for finding the time to leave us your lovely review. We are so pleased that you found our website easy to use and were able to find a product to suit your needs. We do our best to make everything as simple and quick as possible to try and make things a little bit better at this sad time. We hope that your chosen item brings you comfort and peace. With kind regards Kristina Customer Care

Posted 3 years ago

“Really pleased with my product, it was just what i was looking for, communication was excellent and product arrived quickly, would recommend.”

Helpful Report

Posted 3 years ago

Dear Yvonne, We are so pleased that you were able to find the product that you were searching for on our website and that we were able to ship it to you quickly. Thank you so much for leaving us your review and for giving us your recommendation, that really means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“I have to say the service was really quick I would like to thank you ever so much”

Cherished Urns 5 star review on 12th January 2021

Helpful Report

Posted 3 years ago

Dear Jaqueline, We are delighted that you were able to find an urn worthy to hold the precious ashes of your loved one and we hope that its simple, elegant beauty will bring you comfort at this sad time. Thank you for leaving us your review and we are delighted that your urn arrived quickly. We do our best to make everything as swift and straightforward as possible to try and make this difficult time a little bit easier. With kind regards Kristina Customer Care

Posted 3 years ago

“Excellent product. Bought one for myself and my older sister, for our younger sisters ashes who we lost Oct 2020. Excellent service and arrived within a week x Thankyou”

Helpful Report

Posted 3 years ago

Dear Amanda, Thank you for also leaving us such a nice review of our company, and we are pleased that your chosen item arrived quickly. We are delighted to hear that you are totally happy with the self-fill pendants that you selected for yourself and your sister and we hope that wearing them will bring you comfort knowing that your little sister still accompanies you. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely 💯 delighted with the Urn an service received on placing the order speed of delivery was excellent was a beautifully crafted urn a very fitting tribute for my beautiful mom thank you cherished Urns”

Helpful Report

Posted 3 years ago

Dear Diane, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your mom on our website. We hope that when you contemplate its beauty you may find comfort knowing that she rests peacefully in this special place. Thank you so much for taking the time to leave us such a nice review, we are so pleased that you have been happy with the speed and efficiency of our service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very satisfied with ease of ordering and prompt/fast delivery. Mini keepsake urn is lovely and as described. Would and will recommend to friends and family.”

Helpful Report

Posted 3 years ago

Dear Sylvia, Thank you for leaving us such a nice review and for recommending us to your friends and family. We aim to make ordering and delivery as swift and stress-free as possible and we are glad that you are totally happy both with our service and with your chosen product. We hope that your little urn will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Very good service,customer service was excellent, and definitely made things easy for me, at this sad time, and delivery was very quick Thank you”

Helpful Report

Posted 3 years ago

Dear Cheryl, Thank you for leaving us your lovely review. We do our best to make things a little bit easier at this sad time, by offering a wide choice of quality products, an easy to use website, and a fast delivery service. We are delighted that you were able to encounter an item to meet your needs and we hope that it brings you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“I can't tell you how thrilled I am with my ring. Am saving it until what would have been our Golden Wedding in a couple of months and then he will be with me forever. (I checked size with a jeweller).”

Helpful Report

Posted 3 years ago

Dear satisifed customer, We are so pleased that we have been able to help you to have your partner with you again for your Golden Wedding anniversary. We hope that you will find comfort knowing that they are still close by and that when you contemplate the profound beauty of your ring your heart may be filled with happy memories of all the special moments that you shared over so many years, and that these may help you to find peace. Thank you so much for taking the time to leave us your lovely review and we wish you a special, although sad, anniversary. With warm wishes Kristina Customer Care

Posted 3 years ago

“Fabulous ring that I ordered with my mum’s ashes. She would have loved the sentiment”

Helpful Report

Posted 3 years ago

Dear Angie, We hope that wearing your bespoke memorial ring will allow you to feel that your mum is close by and accompanying you still and that this may bring you comfort. Thank you for entrusting us to create this very special piece of jewellery for you and for leaving us your review. We very much appreciate your custom and your comments. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent company with lots of beautiful products. So empathetic and professional throughout the whole process. Thank you Cherished urns for my beautiful memorial ring.”

Helpful Report

Posted 3 years ago

Dear Alison, Thank you for leaving us such a lovely review and for entrusting us to create your bespoke memorial ring for you. We are delighted to hear that you are happy with it and with our service. We do our best to offer a wide choice of styles and to create amazing pieces of jewellery that bring comfort and that will be cherished forever. We also pride ourself on our efficient and caring customer service so we really appreciate your kind words. With warm wishes Kristina Customer Care

Posted 3 years ago

“quick delivery and my daughter is delighted with the pendant so she can keep her bunny close at heart.”

Helpful Report

Posted 3 years ago

Dear Philippa, We are delighted that your daughter loves the self -fill pendant that you chose for her and we hope that she will find comfort knowing that her beloved bunny is still close to her and accompanying her always. Thank you so much for leaving us your review, we greatly appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“The pendant I got for my mum was beautiful she was so overwhelmed. Unfortunately after only wearing it a few days the chain snapped when she was out and she lost it. She is devastated. This jewellery obviously means alot to people and it's not cheap either I think the chains should be much stronger to prevent this happening.”

Helpful Report

Posted 3 years ago

Dear Ashleigh, We are so sad to hear about the loss of your mum's pendant. We are really sorry that she passed through this unpleasant experience as we know how much our jewellery means to people. I have asked our friendly customer service team to get in touch with you to discuss and resolve the issue, and you will be hearing from them soon. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent and quick delivery”

Helpful Report

Posted 3 years ago

Dear Melanie, Thank you for also leaving us your review of our company, we very much appreciate it. We are delighted that you were able to find a self-fill pendant in which to carry the ashes of your beloved pet with you always and that we were able to get it to you quickly. We hope that wearing it will bring you comfort. With warm wishes Kristina Customer Care

Posted 3 years ago

“Yes I’m so pleased with my lovely ring I received just before Christmas as it was a presant from my son daughter and husband as lost my dad on the 18th of October so I have my dad with me at all times. Also got the necklace for my mum which she also Ives thank you x”

Cherished Urns 5 star review on 7th January 2021

Helpful Report

Posted 3 years ago

Dear Karen, Thank you so much for leaving us your review and for sharing all your lovely photos with us. We are sure that both you and your mum will find comfort wearing the bespoke memorial necklace and the ring that we crafted for you both. We hope that when you contemplate their profound beauty you may be filled with happy memories that help you to find peace and that you may be comforted knowing that your loved one is still close by and accompanying you always. Thank you for entrusting us to create these special pieces of jewellery for you, we are that you will cherish and love them forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“Speedy delivery despite being over Christmas period and covid. Thought it would be much longer. Good communication also:) Thank you!”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that we managed to get your chosen item to you quickly, despite everything! We do our best to ship our products swiftly and well-packaged, and to keep you updated on the delivery time, to try and make things a little bit easier at this sad time. We are glad that you were able to find the product that you wanted on our website and we hope that it brings you comfort and peace. Thank you for taking a moment to leave us your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,887 reviews