Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,879 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,879 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the service and products I received. My order was quick and efficient and I was updated with my order. Very pleased with the jewellery. Would definitely recommend.”

Helpful Report

Posted 2 years ago

Dear Deborah, Thank you for also leaving us such a nice review of our company and for giving us your recommendation. We try to make a sad purchase as simple and swift as possible so we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 2 years ago

“You get a varied selection of products to choose from. Easy ordering. Came well presented in lovely boxes. I ordered one silver ring in one design & another design in rose gold & they are absolutely beautiful. I’ve had so many comments. When I wear them I know my mum is always with me where ever I go.”

Cherished Urns 5 star review on 5th March 2022

Helpful Report

Posted 2 years ago

Dear Paula, We are so pleased to have reunited you with your mum and that through these two bespoke rings she can now accompany you always. Many thanks for sharing the photos of your two lovely rings, they are both absolutely stunning and we know that you will wear them with much love and cherish them always. Thank you for leaving us such a nice review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Highly recommend Cherished Urns. From the minute I placed my order, I was kept updated with each step of the process. I felt they really cared for and respected my mums ashes. My ring is stunning and I truly feel mum is with me when I wear it. I will definitely be ordering from them again. Thank you so much to everyone at Cherished Urns.”

Cherished Urns 5 star review on 4th March 2022

Helpful Report

Posted 2 years ago

Dear Ann, Thank you so much for your heartfelt review and for sharing the photos of the special ring that we created for you with much care, respect and love. We are delighted that you found the process to be swift and simple as we do our best to make everything as stress-free as possible. We very much appreciate your recommendation of our service and we look forward to creating more bespoke pieces of jewellery for you in the future. With warm wishes Kristina Customer Care

Posted 2 years ago

“Love the ring it has given me a little comfort so thank you so much”

Helpful Report

Posted 2 years ago

Dear Ada, We are so pleased that you are finding it comforting wearing your special ring and knowing that your loved one still accompanies you. Thank you so much for leaving us your review, it means a lot to us to know that our products are helping people to get through a sad time and making them feel a little bit better. With warm wishes Kristina Customer Care

Posted 2 years ago

“I cannot speak highly enough of Cherished Urns. The whole system was faultless, communication was excellent and the lady I spoke to was lovely. They handle a very delicate subject with great care and respect. Thank you”

Helpful Report

Posted 2 years ago

Dear Andrew, Thank you so much for also posting such a nice review of our company. Your kind words mean a lot to us as we all work hard to provide a caring and attentive service and to create amazing pieces of memorial jewellery that will be worn with love and cherished forever. With kind regards Kristina Customer Care

Posted 2 years ago

“We have used this company before and were so impressed we didn’t hesitate to use them again, as we needed a scatter tube at very short notice. Thank you for making a difficult time as good as it could be. Good to support a family firm too. I thoroughly recommend this company.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you for returning to us for another sad purchase and for leaving us such a nice review. We do our best to offer a wide choice of quality items and to ship them quickly and well packaged to try and make this difficult moment a little bit better. Many thanks for giving us your recommendation we very much appreciate it. With best wishes Kristina Customer Care

Posted 2 years ago

“Cannot recommend highly enough. Service from start to finish was quick and faultless, as was the standard of jewellery we received.”

Cherished Urns 5 star review on 28th February 2022

Helpful Report

Posted 2 years ago

Dear Nicola, Thank you very much for your lovely review and for giving us your recommendation. Many thanks, also, for sharing the photo of the two bespoke rings that we created for you. We always love to see our creations on the fingers that they were made for and they both look stunning and we are sure that they will be worn with love and cherished forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“I am over the moon with my Rose Gold Bumble Bee with green resin and diamond dust - my little Lola was my world and now I have her with me all the time - thank you so much for this fabulous and well crafted necklace - it also said 5 - 6 weeks for the Rose Gold and I had my piece within a week THANK YOU”

Helpful Report

Posted 2 years ago

Dear Lisa, We are so pleased to have reunited you with Lola and happy that we were able to create your chosen item in less time than anticipated. Thank you so much for taking a moment to leave us a review, your kind words really mean a lot to us and we hope that being able to have Lola always close to your heart will bring you comfort. With best wishes Kristina Customer Care

Posted 2 years ago

“A wonderful piece of jewellery for my sister to keep forever. Incredibly quick service , so pleased with the pendant. Extremely professional company to deal with , they showed empathy and kindness to our loss which was very comforting right now. Thank You.”

Helpful Report

Posted 2 years ago

Dear John, We do our best to provide a caring and efficient service so we are most grateful for your positive comments as we try to make the whole process as swift and stress-free as possible. We are delighted that your sister is totally happy with the bespoke piece of jewellery that we created for her with much care and respect and we hope that wearing it may bring her comfort at this sad time. With warm wishes Kristina Customer Care

Posted 2 years ago

“Fantastic service and value for your money!”

Helpful Report

Posted 2 years ago

Dear Kenneth, Thank you for your five-star rating of our company, we are delighted that you have been totally happy with our service and with your chosen item. We do our best to provide a quick and simple service and to offer a wide choice of quality products to try and make a sad purchase a little easier. With kind regards Kristina Customer Care

Posted 2 years ago

“Amazing company I ordered my urn on Friday. It was delivered on the Monday They kept me fully informed at all times. Some companies can learn from this company Only one word Amazing”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you very much for your amazing review! We are delighted that you are totally happy with the speed of our service and we hope that your chosen urn may bring you comfort knowing that your loved one rests peacefully in this beautiful place. With warm wishes Kristina Customer Care

Posted 2 years ago

“The urn is so beautiful, I showed it to my sister said it was beautiful too, be glad to finally get mum and have her at home with us.. Glad to have chosen you just by visiting Google and your company was the first that came up. Thank you for the beautiful urn and the presentation box too, will be cherished for ever. Keep up the good work.. Thanks again”

Cherished Urns 5 star review on 27th February 2022

Helpful Report

Posted 2 years ago

Dear Gloria, We are so pleased that you were able to find the perfect urn to hold the precious ashes of your mum and we are sure that knowing that she rests peacefully within this lovely place will bring some comfort to you and your sister. Thank you so much for taking the time to leave us your heartfelt review, it really means a lot to us. With best wishes Kristina Customer Care

Posted 2 years ago

“I was extremely impressed with the speed and the look of the jewelry absolutely beautiful thank you very much”

Cherished Urns 5 star review on 26th February 2022

Helpful Report

Posted 2 years ago

Dear Nicola, Thank you very much for posting your review and for sharing the lovely photo of the Oceans ring that we recently created to your specifications. It looks really beautiful, and we are sure that you will wear it with much love and cherish it forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“Easy to order, simple instructions to send ashes quick turn around on making the jewellery… perfect on that side of things. Thanks jo”

Helpful Report

Posted 2 years ago

Dear Joanne, Thank you for taking a moment to leave your review of our company. We are pleased that you found the instructions easy to follow and with the speed with which we created your chosen necklace as we do our best to provide a fast and stress-free service. With kind regards Kristina Customer Care

Posted 2 years ago

“It was really easy to order my beautiful ring ,I chose the metal,colour, style then I was sent a ring sizer & bag for ashes .I was informed when this arrived with the company & received my finished article a few days later - fabulous thank you”

Helpful Report

Posted 2 years ago

Dear Gill, Many thanks for your detailed review, we very much appreciate you taking the time to leave it. We are delighted to hear that you found the ordering process to be simple and that you were happy with the speed of our service as we do our best to make the whole process as quick and easy as possible. With best wishes Kristina Customer Care

Posted 2 years ago

“Adore my ring, I was very close to my grandad and he was looking forward to my wedding and now he will be there with me and always. Very Quick delivery!”

Cherished Urns 5 star review on 24th February 2022

Helpful Report

Posted 2 years ago

Dear Leonia. We are so pleased that we have made it possible for your granddad to accompany you on your special day and we are sure that having him by your side on this special occasion will mean a lot to you. Thank you very much for your lovely review and for sharing the photo of the bespoke ring that we created for you with great care and respect. With warm wishes and many congratulations Kristina Customer Care

Posted 2 years ago

“Absolutely love my ring. I even changed my mind after ordering and this was dealt with promptly and professionally. I was informed by email every step of the process and my order arrived much sooner than expected. I would definitely recommend Cherished Urns to anyone looking for that special piece of memorial jewellery and would be very happy to use them again in the future.”

Helpful Report

Posted 2 years ago

Dear Tami, Thank you for also leaving us such a positive company review. We really appreciate it as we work hard to provide an efficient and caring service and to ensure that every customer is completely happy with their chosen piece of jewellery. Our amazing team are always happy to help, advise, or make changes and we are delighted that you have been totally happy with the attention you received and with your unique ring. With best wishes Kristina Customer Care

Posted 2 years ago

“Professional service, took amazing care of our loved ones ashes emailed me to say they had arrived safe, emailed to say when I would receive product. Also quality product received exceptional service than you”

Helpful Report

Posted 2 years ago

Dear Robert, Thank you so much for your positive comments and nice review, they are very much appreciated. We do our best to make the whole process as swift and stress-free as possible so we are pleased to hear that our regular updates throughout the crafting of your pendant were helpful and reassuring. With best wishes Kristina Customer Care

Posted 2 years ago

“The item is beautifully made and It has a well on the top so you can light a tealight. It was presented in a lovely padded case which made it look even more expensive. well worth the money, I would of paid more.”

Helpful Report

Posted 2 years ago

Dear Susan, We are so pleased that you are happy with the quality and price of your chosen tealight and we hope that when you light the tiny candle the gentle flickering light will allow you to reflect on the wonderful times you spent with a departed loved one. Many thanks for your lovely review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Thankyou so much. I love the ring mostly being able to have both my babies on one ring 2 different colour hearts.”

Cherished Urns 5 star review on 23rd February 2022

Helpful Report

Posted 2 years ago

Dear Zena, Thank you so much for leaving us your review and for sharing the photo of the bespoke ring that we recently created to your specifications. We are so pleased that you found a design of ring that suited your needs as we do our best to offer a wide choice of styles. We love to see one of our creations on the finger that it was designed for, and yours looks really beautiful and we are sure that you will wear it with love. With warm wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,879 reviews