Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,879 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,879 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service that I received. Easy and efficient! The cost for f the jewellery are amazing! I’m in love with my ring!! Thank you so much ! X”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are delighted that you love the bespoke ring that we created for you with much care and respect. We try to make everything as swift and stress-free as possible so we very much appreciate your positive comments and nice review. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent service. Very efficient delivery and a quality product. Would recommend highly.”

Helpful Report

Posted 2 years ago

Dear Ann, Thank you so much for your review and for giving us your recommendation. We are delighted that you are happy with your chosen item and with our service as we all work hard to make this sad purchase a little easier. With best wishes Kristina Customer Care

Posted 2 years ago

“I am 85 years of age and not very conversant with computers. I have just lost my beloved wife of 63 years. I wanted to purchase an urn from cherished urns. I failed but then minutes later I received a phone call from a charming and extremely helpful lady who allowed me to order over the phone. The beautiful urn arrived as per order. It was absolutely beautiful. thank you for everything. Your staff were so helpful in my time of sadness. Thank you again. Garath baker”

Helpful Report

Posted 2 years ago

Dear Garath, Thank you so much for your heartfelt review, we very much appreciate it. We are so glad that one of our amazing team was able to help you to complete your purchase over the phone and that you are totally happy with your chosen urn. We hope that its beauty may bring you some comfort at this sad time. With warm wishes Kristina Customer Care

Posted 2 years ago

“Beautiful urn in beechwood. Order and delivery excellent. Thank you.”

Helpful Report

Posted 2 years ago

Dear Diana, Thank you very much for taking the time to leave us your review. Your kind words are much appreciated as we do our best to provide a fast and efficient service to make this sad purchase a little bit easier. We are so pleased that you were able to find an urn worthy to hold the precious ashes of your loved one and we hope that you may find comfort knowing that they rest peacefully in this lovely place. With best wishes Kristina Customer Care

Posted 2 years ago

“Great gifts and very special to your heart, I got these for my daughters who sadly lost their nana and my mum who sadly lost her mum due to Breast cancer. Gives a little bit of comfort knowing they are with them.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased that you love your chosen items and we are sure that the recipients will wear them with much love. We hope that these very special gifts may bring them some comfort at this sad time and that having a much-loved lady close again will help them to find peace. Many thanks for posting your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“I ordered 3 rings. One each for my son and daughter and one for myself. Great service from start to finish and the rings are all beautiful.”

Cherished Urns 5 star review on 17th January 2022

Helpful Report

Posted 2 years ago

Dear Diane, Thank you so much for trusting us to create these three unique rings for you and your children. We are sure that you will each wear them with much love and we hope that they may bring you comfort and peace. We very much appreciate you sharing the photos of your bespoke rings, we always love to see our creations on the fingers that they were crafted for. With warm wishes Kristina Customer Care

Posted 2 years ago

“Keep informed very regularly and the ring is beautiful with the ash's into the ring with diamond dust makes it stand out”

Helpful Report

Posted 2 years ago

Dear Carl, We are delighted that you are totally happy with your unique memorial ring and we hope that when the sunlight catches on the diamond dust the magical sparkle may fill your heart with many happy memories. Thank you for taking the time to leave us your review and we are so pleased that our regular updates throughout the creation of your ring were helpful and helped to allay any worries you may have had. With best wishes Kristina Customer Care

Posted 2 years ago

“Easy to order, delivered on time, beautiful products (urn and matching butterfly frame) I would highly recommend Cherished Urns”

Helpful Report

Posted 2 years ago

Dear Lynn, We do our best to make everything as smooth and quickly as possible so we are delighted that you are totally happy with your matching urn and photo frame and we hope that they will bring you some comfort at this sad time. Many, many thanks for your recommendation and five-star rating of our service, we really appreciate, it. With best wishes Kristina Customer Care

Posted 2 years ago

“I had the very best experience speaking to this company whilst in a period of grief.... Nothing was two much trouble and they went out of there way to make sure I ordered the right thing to remember my beloved dog... I cannot it recommended them enough.. The beautiful ring arrived and was exquisite...... It was beautifully packaged and I was informed at all stages... Fantastic support”

Helpful Report

Posted 2 years ago

Dear Cathy, Thank you so much for your lovely review. Our amazing team are always happy to advise, support or just to listen, and we are so happy that they have helped you to select the perfect piece of jewellery to remember your beloved dog by. We know how hard it is to lose a beloved pet and we hope that this lovely ring will help you get through this sad time knowing that your faithful friend is still by your side. With best wishes Kristina Customer Care

Posted 2 years ago

“Very good service. Urn just as I wanted..”

Helpful Report

Posted 2 years ago

Dear Maureen, We are very pleased that you were able to find an urn to meet your needs from the selection that we offer on our website. We try to make this sad purchase as easy as possible so we very much appreciate your positive review and five-star rating of our service. With warm wishes Kristina Customer Care

Posted 2 years ago

“Fast and efficient and a lovely piece”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so pleased that you are totally happy with the bespoke memorial necklace that you asked us to create for you and with the speed of our service. We do our utmost to make every purchase as swift and stress-free as possible so we very much appreciate your review and positive comments. With best wishes Kristina Customer Care

Posted 2 years ago

“fast efficient service ivy product!”

Helpful Report

Posted 2 years ago

Dear Colin, Thank you for also leaving us a review of our company. We are delighted that you have been totally happy with your chosen product and with our service. We hope that your selected urn may bring comfort to you and your family at this sad time. With kind regards Kristina Customer Care

Posted 2 years ago

“Just amazing, communication excellent answering my query within a couple of hours Received our rings which were presented beautifully and wow just wow, they are beautiful, so happy with them all Very personal touch”

Cherished Urns 5 star review on 16th January 2022

Helpful Report

Posted 2 years ago

Dear Paula, Thank you so much for your review and for sharing the lovely photos of the three bespoke rings that you asked us to create for you. Each one looks amazing and we are sure that they will be worn with much love and cherished forever. We do our very best to offer a personalised service and so we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 2 years ago

“Sorry i have to write this,i ordered a white oak casket for my dear mother's ashes,it came in good time however the quality was very poor, clearly mass-produced in China or somewhere like that,i was hoping it was going to be a hand made item, granted customer support have been good and arranged for the casket to be picked, which all ran smoothly, so I'm now waiting for my refund,fingers crossed it wont take to long as i need to buy another casket,the pictures online looked great,but with lots of things now adays what you see is not always what you get Nick H”

Helpful Report

Posted 2 years ago

Good Morning, We are sorry to hear that you were unhappy with the quality of the casket provided, We are glad our customer service team had been helpful and had been able to resolve this for you. Best wishes Cherished Urns

Posted 2 years ago

“I was thrilled with necklace and the ring I had made containing some of my Dad’s ashes. The service was very quick and when I had a query I got a prompt reply. Professional and helpful service.”

Cherished Urns 5 star review on 15th January 2022

Helpful Report

Posted 2 years ago

Dear Eleanor, Thank you so much for your review and for sharing the photos of your special pieces of jewellery. We hope that having your dad close by and accompanying you always will bring you some comfort and fill your heart with many happy memories that will help you to attain peace. We are delighted that you have been happy with our service as our amazing team work hard to provide a caring and personalised attention. With best wishes Kristina Customer Care

Posted 2 years ago

“The ring looks green, not blue and the chain on the bracelet is so fine. The heart is so hard to get ashes in it. I like the design.”

Helpful Report

Posted 2 years ago

Good afternoon, We are sorry to hear you are not entirely happy with the colour of your resin I have looked at your dispatch photos and can see our standard Blue has been used on your jewellery as advertised and not green. We are glad that you liked the design of your pendant. Thank you for taking the time to leave your review. Best wishes Cherished urns

Posted 2 years ago

“It arrived wrapped very carefully very pleased with it.”

Helpful Report

Posted 2 years ago

Dear Angela, Thank you for your review and for noting the care that we also put into the packaging of every item. We hope that your chosen urn may bring some comfort to you and your family at this sad time. With kind regards Kristina Customer Care

Posted 2 years ago

“Both my daughter and myself are thoroughly delighted with the pieces of jewellery we ordered from Cherished Urns and also the first class service we received from the initial placing of the order to being kept informed at every stage of the process of the ring and necklace being made. I wouldn’t hesitate to recommend them to anyone.”

Cherished Urns 5 star review on 14th January 2022

Helpful Report

Posted 2 years ago

Dear Maureen, Thank you so much for your lovely review and for sharing the photos of your special ring and necklace. We are sure that you and your daughter will wear them with much love and we hope that when you contemplate their profound beauty your hearts may be filled with many happy memories that bring you comfort and help you to find peace. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very pleased with ring”

Helpful Report

Posted 2 years ago

Dear Delia, Thank you very much for posting your review and awarding our company a five-star rating. We are so pleased that you are totally happy with the bespoke memorial ring that we created for you with much care and respect and we hope that wearing it may bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 2 years ago

“I have put a review on Google as well. Firstly, I loved the choice you offer, and the urn we chose was exactly what we wanted. The quality of the urn was stunning, and the urn itself, beautiful. At such a sad and difficult time, your service and professionalism was outstanding and respectful, and I can not recommend you highly enough. Thank you so much. Kind regards Andrea”

Helpful Report

Posted 2 years ago

Dear Andrea, Thank you so much for your review. Your kind words are very much appreciated as we work hard to offer a caring and efficient service and to provide high-quality products quickly and without stress, to try and make things a little bit easier at this sad time. We hope that your chosen urn may bring you comfort knowing that your loved one rests peacefully in this beautiful place. With warm wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,879 reviews