Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,884 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,884 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an urn for my mum at 4pm on Friday. It arrived at 11am on Saturday. Beautifully packaged and a lovely resting place for my amazing mum. Thank you so much!”

Helpful Report

Posted 3 years ago

Dear Louise, We are so pleased that you found an urn worthy to hold the precious ashes of your mum on our website and that we were able to get it to you quickly. We do our best to make this sad purchase as easy as possible and we are glad that you have been happy with our service and have awarded us a five-star rating, With best wishes Kristina Customer Care

Posted 3 years ago

“From start to finish cherished urn kept me updated. Once they received the ashes I received my jewellery within 2 days. Speedy service and I absolutely love my items. Thank you would definitely recommend.”

Helpful Report

Posted 3 years ago

Dear Annette, Thank you so much for your lovely review and for your recommendation. We are delighted that you love your chosen pieces of jewellery and that you are happy with the speed of delivery and with our regular updates throughout the process. We very much appreciate your kind words as we do our best to provide a swift and caring service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Amazing service, delivery was so quick !! Found the perfect urn for my late husband. And it was made in our favourite place cornwall. Thank you again.”

Helpful Report

Posted 3 years ago

Dear Nicola, Thank you for also leaving us such a lovely company review. We are so pleased that your chosen urn, like all of our handcrafted urns, was made in your, and our, favourite place, and we are sure that you will find comfort in its beauty and fine details. With warm wishes Kristina Customer Care

Posted 3 years ago

“Looked very pretty. Was secure and appropriate. Make the internment dignified.”

Helpful Report

Posted 3 years ago

Dear Helen, We are pleased to hear that the practical design of the scattering tube you selected helped to make the internment a calm and peaceful moment. Thank you for taking the time to post a review, it really means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Fast delivery and the Child’s Urn is beautiful, the design and quality both excellent. Thank you so much.”

Helpful Report

Posted 3 years ago

Dear Julie, We are so pleased that you have been able to encounter the perfect urn to meet your needs on our website and we hope that its lovely design and fine craftsmanship will bring comfort and peace to you and your family at this sad time. Many thanks for leaving us your review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Good quality and quick process time and safe delivery and communication throughout. I knock a star off as I added diamond dust with not much twinkle/appearance from it.”

Cherished Urns 4 star review on 26th August 2021

Helpful Report

Posted 3 years ago

Dear Diane, Thank you for leaving us your review and for sharing the photo of your special ring. We always love to see one of our creations on the finger that it was destined for, and yours looks really lovely, so dainty and elegant. The diamond dust is best appreciated in direct sunlight and it gives a subtle sparkle rather than a garish glitter. With best wishes Kristina Customer Care

Posted 3 years ago

“Good service and delivery. Very impressed with the quality and packaging of the urn. Would recommend the company to others.”

Helpful Report

Posted 3 years ago

Dear Pamela We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your loved one from those we offer on our website. We try to make this sad purchase as simple as possible by providing a wide choice of quality urns, packaging them well, and delivering them quickly. Many thanks for your review, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Bought a beautiful little urn for my gorgeous mums ashes. It’s stunning. Excellent quality of a sort of mother of Pearl and gold butterfly’s. Quite heavy for its size. It’s next to my bed and gives me great comfort. I also have a beautiful ring from cherished urns also. Lovely staff if you ring them and quick service. The urn came the next day. I wouldn’t hesitate to use them again. So lovely now that you can get all sorts of beautiful things for us to have our love ones very close to us. ❤️😇”

Cherished Urns 5 star review on 25th August 2021

Helpful Report

Posted 3 years ago

Dear Julie, Thank you so much for your lovely review. We very much appreciate your kind words as our team works hard to provide a caring and efficient servie and to offer quality items that bring comfort and that will be treasured forever. We are happy that having your mum close again is helping you through this difficult time. With warm wishes Kristina Customer Care

Posted 3 years ago

“Beautiful item so well made”

Helpful Report

Posted 3 years ago

Dear Margaret, We are so pleased that you are happy with your chosen urn and we hope that it will bring comfort to you and your family with its beauty and fine details. We very much appreciate you taking the time to leave us your review. With warm wishes Kristina Customer Care

Posted 3 years ago

“On the 3month anniversary of having to say goodbye to my gorgeous Mama. I'm so grateful to Cherished Urns to have made this absolute stunner of a ring for me. It contains mum's ashes so she will now always be with me wherever I go - what an amazing idea to keep your loved ones close. Designed specifically to how I required & they made it such an easy process to follow. Thank you @cherishedurns I absolutely love it & Mum would have too ♥”

Cherished Urns 5 star review on 24th August 2021

Helpful Report

Posted 3 years ago

Dear Emily, We are delighted that you trusted us to create this very special ring for you and now you can have your mum close by again, and we are sure that this bringing you comfort and peace. Thank you so much for your lovely review and for sharing the images of your beautiful ring, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Outstanding quality of service and goods fantastically wrapped supper fast delivery so overwhelmed with my ring it’s beautiful can’t thank u enough A***”

Cherished Urns 5 star review on 23rd August 2021

Helpful Report

Posted 3 years ago

Dear Jamie, Thank you so much for your positive review and for sharing the photo of the stunning bespoke memorial ring that we created for you. We are delighted that you love it and that you also noticed the care that we put into the presentation and packing of it. We are sure that you will wear this very special ring with much love and cherish it always, With warm wishes Kristina Customer Care

Posted 3 years ago

“prompt and swift deleivery of the items ordered which are absolutely fantastic.”

Helpful Report

Posted 3 years ago

Dear Gerald, We are so pleased to hear that you are totally happy with your chosen items and with the speed of delivery. We aim to make every purchase from us as smooth and swift as possible to try and make things a little better at this difficult moment. Many thanks for posting your review, it is very much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“Great service, fast delivery. My black box came with a few marks on it maybe glue. But overall beautiful urn for my mum.”

Helpful Report

Posted 3 years ago

Dear Heather, We are pleased that you were able to encouter an urn worthy to hold the precious ashes of your mum and that we were able to get it to you quickly. We do our best to offer a speedy and simple service to try and make things a little bit better at this sad time. Many thanks for posting a review. With best wishes Kristina Customer Care

Posted 3 years ago

“I ordered my Urn last week, which was “in stock” paid for it and was told it would be with me in 3-5 working days. Received an email from Cherished Urns 3 days later and told me the Urn I picked is out of stock and they don’t know when / if it’ll be back in stock. This gives me no confidence in buying from them again so I’ll take my custom elsewhere.”

Helpful Report

Posted 3 years ago

Dear customer, We are sorry to hear that we could not supply your chosen Urn and the delay in sharing this information. We are working on a new streamlined process with our warehouse team to ensure our communication is improved, Best Wishes Cherished Urns

Posted 3 years ago

“Absolutely brilliant very quick and professional really pleased. Me my sister and 2 of my daughters got a ring each with my mums ashes inside we were all thrilled with them.”

Helpful Report

Posted 3 years ago

Dear Kay, Thank you for trusting us to create these four bespoke rings for you and your family and for leaving us such a nice review. We do our best to make the whole process as swift and stress-free as possible and to create amazing pieces of jewellery, so we are delighted to hear that you have been totally happy with your purchases and with our service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Beautiful urn that arrived without any delay.”

Helpful Report

Posted 3 years ago

Dear Lorayne, We are delighted that you are happy with your chosen urn and we hope that it will bring comfort and peace to you and your family. Thank you so much for leaving us your review, we are so pleased that your urn arrived quickly and safely as we do our best to make this sad purchase as swift and simple as possible. With best wishes Kristina Customer Care

Posted 3 years ago

“A nice quality product that was exactly what we wanted although a little pricey.”

Helpful Report

Posted 3 years ago

Dear Judy, We are pleased that you were able to find the item that you were after on our website and that you are happy with its quality. We aim to offer an unparalleled selection of high-quality products at fair prices and to provide a fast and caring service to try and make things a little easier at this sad moment. Many thanks for your review. With kind regards Kristina Customer Care

Posted 3 years ago

“The urn was perfect for my dad. Heavy and good quality.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that you were able to find the perfect urn to hold your dad's ashes from the choice that we offer on our website. We try to provide a good selection of urns to suit all tastes and budgets to make this sad purchase as easy as possible. Many thanks for taking the time to post your review we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Really lovely urn, delivered with care and well within timeframe.”

Helpful Report

Posted 3 years ago

Dear Jenny, We do our best to offer a wide selection of high-quality urns and to pack them carefully and ship them quickly to try and make things a little bit better at this sad time. We hope that your chosen urn brings comfort to you and your family and that its beauty may fill your hearts with happy memories. Many thanks for leaving us a review, it means so much to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely fantastic service and both the large urn and the keepsake urn were beautiful. Total fitting for the ashes of your loved one.”

Helpful Report

Posted 3 years ago

Dear Lesley, Thank you for also taking eh time to leave a positive review of our company. We are so pleased that you were able to find two urns worthy to hold the ashes of your loved one and we hope that their loveliness will bring you comfort and peace. We do our best to make this sad purchase as swift and simple as possible. With kind regards Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,884 reviews