Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,885 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,885 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was lovely, the memorial package included many items which were good quality and easy to understand. My order took around two months to be delivered which was expected as it’s white gold. Overall, I love how my necklace turned out. Will always have an item to remeber my Grandad❤️”

Cherished Urns 5 star review on 31st May 2021

Helpful Report

Posted 3 years ago

Dear Amy, Thank you so much for your lovely review and for sharing the photo of your angel wings necklace. Your choice of white gold with white resin looks amazing and we're sure that having your grandad close again is going to bring you much comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Great customer service and a top quality product. Very happy and would highly recommend.”

Helpful Report

Posted 3 years ago

Dear Sam We are delighted that you have been happy both with your chosen product and with our service. We do our best to create amazing pieces of memorial jewellery that will be cherished forever and to provide an outstanding and caring service, so we very much appreciate your kind words and your recommendation. With best wishes Kristina Customer Care

Posted 3 years ago

“amazing ring, fabulous quality will wear it every day to feel close to my loved one in heaven x”

Helpful Report

Posted 3 years ago

Dear satisifed csutomer, We are delighted that you love the very special ring that we crafted for you and that you are finding comfort knowing that your loved one is still close by and accompanying you always. Thanks yo for leaving us such a nice review and for trusting us to create this amazing ring for you. With warm wishes Kristina Customer Care

Posted 3 years ago

“Seamless service from start to finish. I chose the paw pendant, with my beloved collie’s ashes, and absolutely love it. I would definitely recommend Cherished Urns and their beautiful range of jewellery”

Helpful Report

Posted 3 years ago

Dear Janet, We are delighted that you love the paw print pendant that you chose and we hope that having your faithful friend with you again and accompanying you always will bring you comfort at this sad time. Many thanks for taking a moment to leave us your review we very much appreciate it. With kind regards Kristina Customer Care

Posted 3 years ago

“Cherished urns are an excellent company. Their ordering system is easy , everything arrived when they said it would , they were honest and upfront about delays due to COVID restrictions . The ring is well made and a great fit . I would use them again and have no hesitation in recommending them.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Many thanks for your lovely review and for giving us your recommendation. it really means so much to us as we work hard to make purchasing a piece of memorial jewellery from us a swift and simple process, so your kind words are very much appreciated. We are delighted that you are totally happy with your chosen ring and hope that wearing it may bring you comfort and that you will cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very good delivery came the next day got a lovely velvet box will be ordering again thank you so much”

Helpful Report

Posted 3 years ago

Dear Vicky, We are so pleased that you are happy with your chosen urn and that we were able to get it to you quickly. We do our best to offer a wide choice of quality urns and to package them carefully to try and make things a little bit better at this sad time. Thank you very much for leaving us your review and we look forward to serving you again soon. With warm wishes Kristina Customer Care

Posted 3 years ago

“I found the ordering process really easy. There was a quick turnaround on the order. When it arrived it was packaged beautifully. I loved the finished product”

Helpful Report

Posted 3 years ago

Dear Lynne, We do our best to make purchasing a piece of memorial jewellery from us swift and simple so we are delighted to hear that you found our website easy to use and that your bracelet arrived quickly and well-packaged, We hope that wearing it may bring you comfort knowing that your loved one is still close by and accompanying you always. Thank you so much for your review, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Chose gold so it took longer but very happy with the finished outcome. The way they arrive also add a finishing touch to getting your item back”

Helpful Report

Posted 3 years ago

Dear Ken, We are so pleased that you are happy with the pieces of gold memorial jewellery that we created for you. Also, that you felt they were worth waiting for and that you appreciated the care we put into the packaging of each one. Thank you so much for leaving us your review and we hope that these very special items will bring comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very happy with the items I have received and service.”

Helpful Report

Posted 3 years ago

Dear Fay, We are so pleased that you are totally happy with your chosen items and with our service. We do our best to make purchasing products from our website as swift and straightforward as possible to try and make things a little easier at this sad time. Many thanks for leaving us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“I have received my beautiful sweetheart ashes ring with my late husband’s ashes in it. I have only had it for one day and felt so much better knowing he will be with me every minute of every day. I have had so many compliments on how beautiful it is. W feel so much better since I put it on and was able to take my wedding anniversary and engagement ring off and replace it with my beautiful ring. Thank so much everyone who was involved in the making of my ring. Well worth the money and wait and beautifully wrapped a lot of care and attention has been taken with it. I can’t tell you how much this means to me.”

Cherished Urns 5 star review on 29th May 2021

Helpful Report

Posted 3 years ago

Dear Karen, Thank you so much for your heartfelt review. It means so much to us to hear how this very special ring that we created for you is bringing you comfort at this sad time and we hope that when you wear it you will be able to feel your husbands love enveloping you still and know that he is by your side and accompanying you forever. Many thanks for sharing the lovely photo, it is always so nice for us to see our creation on the finger that it was destined for, and your looks so beautiful. We are sure that you will wear it with love and cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“The remaining ashes were returned . The gift was beautifully wrapped.”

Cherished Urns 5 star review on 28th May 2021

Helpful Report

Posted 3 years ago

Dear Tracey, Many thanks for your review, we very much appreciate you taking the time to leave one. We are delighted that you appreciate the care we put into packaging every item and we hope that it made it feel even more special. We always return any unused ashes in a separate secure container as we know how very special they are. With warm wishes Kristina Customer Care

Posted 3 years ago

“Communication was great received emails about my order”

Helpful Report

Posted 3 years ago

Dear Louise, We are delighted that you have been happy with our service and that our regular emails updating you throughout the crafting of your ring were helpful. Thank you for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Beautifully, well crafted items, myself and my mum really love our rings, lovely presented and a true gem of a company. We were kept informed all the way through from requesting an ordering pack to the delivery slot of an hour. Would highly recommend to all if you are after a keepsake of your loved ones.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that you and your mum are totally happy with the bespoke memorial rings that we created for you. Thank you so much for leaving us such a positive review and for giving us your recommendation. We really appreciate your kind words as we work hard to create amazing pieces of jewellery that will be cherished forever and to provide an outstanding and caring service. With best wishes Kristina Customer Care

Posted 3 years ago

“Lovely urn well made and mum very pleased with the quality.”

Cherished Urns 5 star review on 27th May 2021

Helpful Report

Posted 3 years ago

Dear Susan, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your loved one on our website. We do our best to offer a wide selection of quality urns and to ship them quickly and well-packaged to try and make things a little bit easier at this difficult time. Many thanks for finding a moment to leave us your review and share the lovely photo. With best wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with my purchase .”

Helpful Report

Posted 3 years ago

Dear Frank, Thank you for taking the time to leave us your review. We are delighted that you were able to find a product to meet your needs on our website and we hope that your chosen item brings comfort to you and your family. With best wishes Kristina Customer Care

Posted 3 years ago

“Lovely ring , great service couldn’t fault them at all”

Helpful Report

Posted 3 years ago

Dear Karen, We are delighted that you are totally happy with the special ring that we created for you with much care and respect and with our service. We do our best to make purchasing a piece of memorial jewellery a swift and simple process and to create items that will be cherished and loved forever. Thank you so much for leaving us your review With kind regards Kristina Customer Care

Posted 3 years ago

“Delivery was quick, came earlier than expected (day after order!) communicated really well, email confirmation etc. The Urn was really good quality, packed extremely carefully and well.”

Helpful Report

Posted 3 years ago

Dear Steve, We are pleased that we were able to get your chosen urn to you more quickly than anticipated and that you are totally happy with the quality of the urn and the care we take in packaging it. We hope that it will bring you comfort knowing that your loved one rests peacefully in this lovely place. Many thanks for your glowing review, your kind words really mean a lot to us as we work hard to offer an excellent service. With best wishes Kristina Customer Care

Posted 3 years ago

“Beautiful ring which arrived quickly and in lovely packaging.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you love your very special ring and that you appreciate the care we took in making and packaging it. We are sure that wearing it will bring you comfort and peace and that you will cherish it always. Many thanks for your lovely review. With warm wishes Kristina Customer Care

Posted 3 years ago

“The choice and quality of the scatter tubes was very good and as per the product description along with faster than expected delivery. I was very satisfied with Cherished Urns and would certainly recommend them.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We do our best to offer a wide choice of quality products to suit all tastes and needs, and we are delighted that you were able to encounter a scatter tube you liked. We hope that its practical design helps to make the final farewell a calm and meaningful moment and that you will reuse or recycle this biodegradable product. Many thanks for taking the time to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Lovely quality urn, as described and fast delivery. Many thanks”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for also leaving your review of our company, we very much appreciate your kind words. We do our best to make shopping with us as swift and simple as possible to make things a little easier at this sad time, and we are delighted that you are totally happy with the keepsake urn you chose and with our service. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,885 reviews