Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,887 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service at such a sad time. What we wasn't expecting was the beautiful velvet box it came in. Thank you.”

Helpful Report

Posted 3 years ago

Dear Michelle, Thank you so much for taking a moment to leave us your review, we very much appreciate it especially at this sad time. We are delighted that you were able to find an item to meet your needs on our website and that you were happy with the delivery time and the way in which we carefully package everything. We hope that your chosen product brings you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Good product. Swift delivery. Excellent service. Would thoroughly recommend.”

Helpful Report

Posted 3 years ago

Dear Brian, We are so pleased that you were able to find a product to meet your needs on our website and that you are totally happy with it and with our service. We do our best to offer a wide choice of items and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. We hope that your chosen item brings you comfort and peace. Thank you for taking the time to leave us your review and for giving us your recommendation, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Item arrived on time and was amazingly packaged”

Helpful Report

Posted 3 years ago

Dear Sue, We are delighted that we were able to get your chosen item to you quickly and that you are totally happy with it. We do our best to offer a wide selection of high-quality products, to wrap them well, and to ship them quickly to try and make things a little bit easier at this sad time. We hope that your chosen product may bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“I cannot put into words how thankful I am for my beautiful ring. My dad passed away in October after a short battle with Cancer. I knew straight away I wanted an eternity ring with his ashes as one of the last things he did was walking me down the isle back in August. From start to finish my experience with Cherished Urns has been outstanding, from the moment I ordered my order pack to receiving the ring everything was done quickly, safely and with compassion. I felt so at ease every step of the way. Thank you so much from the bottom of my heart”

Cherished Urns 5 star review on 26th December 2020

Helpful Report

Posted 3 years ago

Dear Emily, Thank you for leaving us such a lovely review and for sharing the photos of the bespoke ring that we created for you and of your special day- what a beautiful photo to treasure. We are so pleased that you entrusted us to create this special piece of jewellery for you and that you found the process simple to follow and that our policy of keeping you updated was helpful and allayed any worries that you may have had. We are sure that knowing that your dad is still accompanying you will bring you comfort and we hope that when you contemplate the profound beauty of this lovely ring your heart will be filled with happy memories of all the wonderful times you enjoyed with your dad and that these will help you to find peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent communication. Easy instructions to follow witb package sent to us. Quick delivery and looks lovely.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for leaving us your review and for sharing the lovely photos of the bespoke memorial ring that we recently crafted to your specifications. We are delighted that you are happy both with your ring and with our service. We do our best to make everything as swift and stress-free as possible to try and make things a little bit better at this sad time. We hope that wearing your ring will bring you comfort and peace and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 3 years ago

“Very very happy with my purchase I got my daughter a ring made of my dads ashes she couldn’t stop crying it was beautiful. A beautiful gift for anyone who has lost a loved one Cherished urns we’re amazing and everything was top marks. Thanks again Cherished urns x”

Helpful Report

Posted 3 years ago

Dear satisifed customer, Thank you for leaving us such a lovely review, we really appreciate your kind words as we do our best to create amazing pieces of memorial jewellery and to provide an outstanding service. We are so pleased that your daughter loves the special ring that you asked us to create for her and we hope that when she wears it she will find comfort knowing that her Grandad is still accompanying her. With warm wishes Kristina Customer Care

Posted 3 years ago

“I ordered a ring from cherished Urns. It is absolutely beautiful, I filled the form out wrong, a lovely lady called me very promptly to resolve the problem. I have to say Thank you so much, what a lovely company to deal with at such a distressing time. They kept in touch to let me know exactly how long it would take, when it was being sent & the time it would arrive. I give them the highest recommendation.”

Helpful Report

Posted 3 years ago

Dear Claire, Thank you for leaving us such a lovely review of our company. Your kind words mean a lot to us as we all work hard to offer and outstanding andcaring service and to create pieces of bespoke memorial jewellery that will be cherished forever. Thank you for entrusting us with this delicate task and we hope that wearing your special ring will bring you comfort knowing that your loved one still accompanies you always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Really pleased with the quality and delivery. Would defnitely recommend”

Helpful Report

Posted 3 years ago

Dear Jan, We are so pleased that you were able to encounter the product you were looking for on our website and that you are totally happy with the quality of it and the speed of delivery. We do our best to make ordering and shipping as swift and simple as possible to try and make things a little bit easier at this sad time. Thank you so much for leaving us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Service was impeccable although we had to wait for one item which was out of stock.....this was due to covid....which has a lot to answer for. Staff were courteous and pleasant every time we spoke, and also very helpful with all products ordered”

Helpful Report

Posted 3 years ago

Dear Andy, Thank you for leaving us your review and we are delighted that you were happy with our service as we pride ourselves on offering an efficient and caring level of customer care. We apologise again for the wait in getting the one item to you and appreciate your understanding. We hope that all of your chosen items will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Thanks for a speedy delivery”

Helpful Report

Posted 3 years ago

Dear satisifed customer, We are delighted that you were able to find a suitable product on our website and that we were able to get it to you quickly. We do our best to offer a wide choice of quality items and to make the whole process as simple and speedy as possible to try and make things a little bit better at this sad time. Thank you for leaving us your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Beautiful jewellery that will be truly CHERISHED!”

Helpful Report

Posted 3 years ago

Dear Holly, Thank you for also leaving us your review of our company. We are delighted that you are totally happy with the bespoke memorial ring that we recently created to your specifications and we hope that when you wear it you may feel that your loved one is still accompanying you and that this may bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service provided by the staff at Cherished Urns. Ring is absolutely stunning and it arrived within agreed time scales with updates being provided throughout the order process.”

Helpful Report

Posted 3 years ago

Dear satisifed customer, We are delighted that you are totally happy with the memorial ring that we recently crafted for you and with our service. We are glad that our policy of keeping you updated throughout the crafting process was helpful and that we were able to get your ring to within the proposed timeframe. We hope that wearing it may bring you comfort and that you will cherish it forever With best wishes Kristina Customer Care

Posted 3 years ago

“Didnt end up receiving it as problem with post. But cherished urns were fantastic from start to finish good communication and fast at solving issues. Great company would fully recommend!!!”

Helpful Report

Posted 3 years ago

Dear Joshua, Thank you so much for leaving us such a positive review and for giving us your recommendation. We apologise again for the problem with your delivery but we are pleased that that we were able to solve the issue quickly and to your satisfaction. We do our best to make everything happen as smoothly and stress-free as possible. We hope that your chosen item may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“We purchased 2 of the scatter tubes, which are absolutely beautiful. My mom and dad will be occupying them until next year when we will scatter them on their favourite beach.”

Helpful Report

Posted 3 years ago

Dear Debi, We are delighted to hear that you were able to find two scatter tubes to hold the ashes of your mom and dad and we are sure that their beauty and convenience will make the final farewell a calm and moving moment. How lovely that they will be reunited forever on their favourite beach. Thank you for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely loved the jewellery we received from you. All three pieces were just perfect. It makes us feel Dad is with us all the time. Fast service aswell wasn't expecting it to come before Christmas but it did. I have given your name to loads of people as they have all commented on my ring. Thankyou for making something so sad so special. X”

Helpful Report

Posted 3 years ago

Dear Sonia, Thank you so much for entrusting us to create these three special bespoke pieces of memorial jewellery for you and for leaving us such a nice review. We are sure that you will find comfort when you wear them knowing that your Dad is still close by and accompanying you always. We are so pleased that we were able to get them to you in time for Christmas and we hope that you will cherish them forever and that they will help you to find peace at this sad time. With warm wishes Kristina Customer Care

Posted 3 years ago

“I’d ordered two rings one for Me one for my mum ! We both burst out crying when we received the rings they are simply beautiful so well made ! We are both struggling with grief at the moment but these rings have really helped knowing that my Nan is always with us ! It’s something we will cherish forever Thankyou so much for your 5* service i can’t thank you enough”

Helpful Report

Posted 3 years ago

Dear Leanne, Thank you so much for leaving us such a lovely review, we really appreciate it, especially at this sad time. We are delighted to hear that both you and your mum are totally satisfied with the bespoke memorial rings that we recently crafted for you. We are sure that wearing them will bring you comfort knowing that your Nana is still close by and accompanying you always and we hope that when you contemplate their profound beauty your hearts may be filled with happy memories of the times you spent together and that these may help you to find peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service, timely, accurate and above all, professional.”

Helpful Report

Posted 3 years ago

Dear satisifed customer, We are delighted to hear that you are entirely satisfied with our service. We pride ourselves on offering an efficient, attentive, and compassionate level of customer service so your kind words are very much appreciated. We hope that your chosen product brings you peace and comfort. With best wishes Kristina Customer Care

Posted 3 years ago

“Very quick respond when email and very good I would recommend them”

Helpful Report

Posted 3 years ago

Dear Joanne, Thank you for leaving us your review and for giving us your recommendation. We do our best to make the whole ordering and delivering process as simple and swift as possible to try and make things a little bit easier at this sad time. We hope that your chosen item brings you comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“My order arrived within a few days and I was very impressed with how beautiful they were. I ordered a large Urn for my Mother-in-Law who passed on November 29th and a Mini Urn to keep a portion of my Mother’s ashes in; she passed on May 11th of this year. I highly recommend Cherished Urns to anyone who needs this service. A very satisfied customer. Thank you.”

Cherished Urns 5 star review on 20th December 2020

Helpful Report

Posted 3 years ago

Dear satisifed customer, Thank you so much for taking the time to leave us your review and for sharing the photo of the miniature urn that you chose to hold some of your Mother's precious ashes. We hope that both your selected urns may bring console to you and your family with their beauty and fine craftsmanship and that you may find comfort knowing that your loved ones rest peacefully in these lovely urns. With warm wishes Kristina Customer Care

Posted 3 years ago

“I have purchased jewellery twice in the last year and both times the service has exceptional. Als, the jewellery is beautiful. I would highly recommend.”

Helpful Report

Posted 3 years ago

Dear loyal customer, We are delighted that you have entrusted us on two occasions to create special bespoke pieces of memorial jewellery for you and that you have been totally satisfied with both the products and with our service. We hope that wearing them bring you comfort and peace and that you will cherish them forever. Thank you so much for leaving us such lovely review and for giving us your recommendation, we very much appreciate your kind words. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,887 reviews