Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,879 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,879 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am overwhelmed with the 2 pieces of jewellery I purchased from yourself. They are more than perfect in every single way. The order taken from start to finish was a swift process n delivered with care. They came wrapped to perfection with every care taken The lady I spoke to over the phone regarding my order was more than professional, caring and thoughtful and I found her very helpful when asking questions about y orders. Thankyou so much, my pieces of jewellery containing my mums ashes mean the absolute world to me Kind regards Katie storf”

Helpful Report

Posted 2 years ago

Dear Katie, We are so pleased that you love the two unique pieces of jewellery that we created for you so that your mum can accompany you always. We know that you will find comfort wearing them and that you will cherish them forever. Thank you so much for your lovely review and for noting the care and attention to detail that we put into the creation and packaging of all our items. Warm wishes Kristina Customer Care

Posted 2 years ago

“Brillant service kept me informed of my order all way”

Helpful Report

Posted 2 years ago

Dear Samantha, We are so pleased that you have been happy with our service and that our regular updates during the creation of your bespoke ring and earrings helped to allay any worries that you may have had. We do our best to make the whole process as swift and simple as possible so we very much appreciate your review and positive comments. Best wishes Kristina Customer Care

Posted 2 years ago

“I LOVE my ashes ring, I ordered gold and it took a little longer to wait for but was aware upon ordering it would take longer than the sliver orders, but well worth the wait. The ring will always be worn now so part of my dearly missed partner will be with me always for the rest of my time here on earth. Great communication when ordering and when order was complete and on its way to me. Very happy customer, and will use again when ordering pieces for the children this first Christmas that they will have to face without their dad 💔”

Cherished Urns 5 star review on 8th August 2022

Helpful Report

Posted 2 years ago

Dear Tracey, Thank you for also leaving us such a lovely company review and for sharing the photo of your stunning 9K Gold Waves ring that we carefully created to your specifications and engraved with your chosen words. We are delighted that you are totally happy with it and with our service and we look forward to creating more pieces of unique jewellery for your family soon. Warm wishes Kristina Customer Care

Posted 2 years ago

“I have brought two rings from Cherished Urns and both totally amazing, thank you so much for two super items.”

Helpful Report

Posted 2 years ago

Dear Rebecca, We are delighted that you have returned to us for a second bespoke ring, as repeat customers are our very best recommendation. Many thanks for taking the time to leave us your review, we very much appreciate it and we are delighted that you love both of the unique rings that we have created for you. Warm wishes Kristina Customer Care

Posted 2 years ago

“Beautiful urn just what we wanted for John, it’s perfect.”

Helpful Report

Posted 2 years ago

Dear Christine, Thank you for also leaving us your review of our company and we are so pleased that you are totally happy with the wooden casket that you selected and with our service. We do our best to offer a wide choice of quality urns and to make this sad purchase as quick and simple as possible to try to make this sad time a tiny bit easier. Best wishes Kristina Customer Care

Posted 2 years ago

“The urn was perfect and I rang and ask for some advice. Very helpful and a quick delivery.”

Helpful Report

Posted 2 years ago

Dear Shirley, Many thanks for your kind words and positive comments. They mean a lot to us as we all work hard to provide a caring and effiecnt service to help make this sad purchase as simple and special as possible. Best wishes Kristina Customer Care

Posted 2 years ago

“Very pretty ring but the band is very thin I was very disappointed as I couldn’t wear it every day and for 450.00 it’s a lot of money to be left in a drawer . Service was great though”

Cherished Urns 3 star review on 6th August 2022

Helpful Report

Posted 2 years ago

Dear Debbie, Thank you for your comments regarding the Bubble Band ring that we recently created for you in 9k Gold and for sharing the photo. We think that your choice of ring looks absolutely lovely, elegant, and tasteful. This is one of our daintier styles, but this bepoke piece of jewellery is crafted to the highest standard and you can wear it daily and enjoy the peace that having your loved one accompanying you again. Kind regards Kristina Customer Care

Posted 2 years ago

“This company is amazing received my ring. Its above and beyond more than I expected. They keep you posted on arrival of your ashes going through the process of making it and when it’s been done to also your dispatch date”

Cherished Urns 5 star review on 6th August 2022

Helpful Report

Posted 2 years ago

Dear Gaynor, We are delighted that your bepoke ring has exceeded your expectations and that you found our regular updates during its crafting to be useful and reassuring. Thank you so much for leaving us such a nice review and for sharing the photo of your beautiful ring, we are sure that you will wear it with love and cherish it forever. Warm wishes Kristina Customer Care

Posted 2 years ago

“Amazing service, fast and good communication. Beautiful rings and bracelets”

Helpful Report

Posted 2 years ago

Dear Jane, Thank you for trusting us to create these very special pieces of jewellery for you and your family. We are delighted that you are totally happy with them and with our service and we very much appreciate your kind words and positive comments. Warm wishes Kristina Customer Care

Posted 2 years ago

“Easy to order online, excellent service, excellent quality of product and beautifully presented in bag and box”

Helpful Report

Posted 2 years ago

Dear Kirsty, We try to offer a wide choice of quality products and to make ordering easy and delivery fast, to make this sad purchase a little bit easier. We are delighted that you are totally happy with your chosen item and we hope that it may bring comfort to you and your family. Thank you very much for taking the time to leave us your review, we really appreciate it. Best wishes Kristina Customer Care

Posted 2 years ago

“very good service and excellent products”

Helpful Report

Posted 2 years ago

Dear Janet, Many thanks for your review and five-star rating of our service. We aim to offer a wide choice of quality products and to pack them well and ship them quickly to try and make this sad time a little bit easier. We are delighted that you are pleased with your chosen items. Warm wishes Kristina Customer Care

Posted 2 years ago

“4 ring and 1 charm with mums ashes family over the moon with products fantastic service I had to make a call to check my online order and thay helped me over phone with order fantastic kept me updated with order and delivery very nice packaging definitely recommend this company”

Helpful Report

Posted 2 years ago

Dear Adrian, Thank you so much for your lovely review and for recommending our service. We are delighted that you and your family are pleased with your chosen pieces of jewellery and we are sure that each one will be worn in loving memory of a very special lady. We are pleased that our regular updates were helpful and we thank you for noticing the care that we put into all aspects of every item including its packaging. Warm wishes Kristina Customer Care

Posted 2 years ago

“This review is for my Halo Tribute Ring in Silver and I am truly delighted with the design, quality and craftsmanship. The ring is a token of love & displays the ashes of my beloved cat, Fluffy. He will always be with me. Thank you for such courteous service and very best wishes to you all for kindness & expertise. Greatly appreciated. Cynthia x”

Helpful Report

Posted 2 years ago

Dear Cynthia, We are delighted to have reunited you with Fluffy and we hope that having him close again is helping you to get through this sad time. Thank you so much for your lovely review, your kind words mean a lot to us as we all work hard to provide a caring and efficient service and to create amazing pieces of jewellery that will be cherished forever. Best wishes Kristina Customer Care

Posted 2 years ago

“Professional service and got exactly what was ordered. Kept up to date throughout the whole process from ordering to taking delivery of my items. I am more than pleased with the items, they are beautiful. Impeccable service from Cherished Urns and I have placed another order.”

Helpful Report

Posted 2 years ago

Dear Linda, Thank you very much for your positive comments and for taking the time to leave us your review. We are delighted that you love the unique pieces of jewellery that we created for you and we look forward to creating further items for you. We are sure that they will all be worn with love and cherished forever. Warm wishes Kristina Customer Care

Posted 2 years ago

“Absolutely in love with my jewellery. Orders two mens rings and a ladies ring so we could have a piece of my mother with us at all times. From start to finish Cherished Urns we’re so professional. They clearly stated timescales, and kept to them. The jewellery is amazing. I would highly recommend to anyone looking for something special to feel their loved ones near. Great service and amazing products. Thank you”

Cherished Urns 5 star review on 1st August 2022

Helpful Report

Posted 2 years ago

Dear Pamela, Thank you for also leaving us such a nice review of our company and for sharing the photo of the Waves ring that we recently created for you. We are delighted that you are totally happy with each of your chosen rings and we hope that having your mum close again will bring comfort to you and your bothers. With best wishes Kristina Customer Care

Posted 2 years ago

“After ordering a ring within the recommended time scales I had to chase it up the day before my wife’s birthday to be told it was to be dispatched that day.Not only did it arrive two days late it had two scuff marks on the band of the ring which luckily I was able to polish out with a fine compound rather than send the ring back adding to any further delays.”

Helpful Report

Posted 2 years ago

Dear Adrian, We do our very best to meet any special date and we are so sorry that on this occasion we were unable to get the ring to you on time. We hope that nonetheless this unique piece of jewellery will get worn with love and that it will bring comfort to the wearer. Thank you for leaving us your review, as all comments help us to improve our service. With kind regards Kristina Customer Care

Posted 2 years ago

“Great service - delivered in time Beautifully crafted urn”

Helpful Report

Posted 2 years ago

Dear Rachael, Thank you for also leaving us such a nice review of our company. We do our best to make this sad purchase as swift and simple as possible so we are pleased that your experience with us has been a positive one. We are delighted that you are totally happy with your chosen urn and with our service. Warm wishes Kristina Customer Care

Posted 2 years ago

“Excellent service, good quality products presented well and in a fitting respectful manner.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are most grateful for your positive comments as we do our best to offer a wide choice of quality products at fair prices and to ship them quickly and well-packaged to try and make this sad time a little bit easier. Many thanks for posting your review. Best wishes Kristina Customer Care

Posted 2 years ago

“So happy with my purchase...very prompt &professional company..would highly recommend”

Helpful Report

Posted 2 years ago

Dear Janice, We are very pleased that you are happy with your chosen item and with our service. We try to make everything s swift and simple as possible so we very much appreciate your positive review and recommendation. With warm wishes Kristina Customer Care

Posted 2 years ago

“I honestly can't thank Cherished Urns enough for their professional service and the beautiful piece they created in memory of my nan. My only comment would be my necklace came to short ave had to order a new chain length, having the option of different length chains would have been nice but that's all I can say, regardless I would recommend them”

Helpful Report

Posted 2 years ago

Hello Sarah, We are so happy to have reunited you with your nan through the bespoke pendant that you asked us to create for you and we know that having her forever close to your heart will bring you happiness and comfort. Thank you very much for posting your review and for your comments. We do offer different lengths and styles of chains and we will look into adding this option before checkout. Best wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,879 reviews