Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,885 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,885 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just ordered two urns one each for my parents and they are so beautiful, quick delivery, excellent service, thank you so much for the urns they are perfect, exactly what the photo shows,”

Helpful Report

Posted 3 years ago

Dear Hannah, We are so pleased that your chosen urns met your expectations and that our photos of the website represent them fairly. We hope that knowing that your parents rest peacefully in these beautiful urns will bring you comfort and that when you contemplate their loveliness your heart may be filled with happy memories that help you to find peace. Thank you so much for leaving us a five-star rating of our company, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“So happy with our purchase! Good quality urns and reasonably priced. Delivery was super quick too. Thank you so much.”

Helpful Report

Posted 3 years ago

Dear Natasha, We are so pleased that you are happy with your chosen urns and we hope that their loveliness will bring comfort and peace to you and your family. We do our best to offer a wide selection of quality urns and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. Many thanks for your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Beautiful product. The design and quality of manufacture is just stunning. It's too good to hide away and helps to keep my late wife close to me. I'm so pleased I found this lovely urn.Thank you”

Helpful Report

Posted 3 years ago

Dear Francis, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your wife from those we offer on our website. We hope that when you observe its beauty you will find comfort knowing that she rests peacefully in this special place. Thank you so much for leaving us your review, we very much appreciate it, especially at this sad time. With warm wishes Kristina Customer Care

Posted 3 years ago

“So pleased with my purchase, a silver wave ring with my dear mothers ashes in, the colour purple was perfect, just what I wanted. The staff keep me informed from start to the finish of my purchase and there was no delay, so a big thank you to all the staff for the care and consideration they have shown me.”

Helpful Report

Posted 3 years ago

Dear Christien, Thank you so much for your kind words, they mean so much to us as we work hard to offer an outstanding and caring service and to create amazing pieces of jewellery that will be cherished forever. We are so pleased that we have helped to reunite you with your mum and we are sure that having her close by will be of comfort to you. With warm wishes Kristina Customer Care

Posted 3 years ago

“Great service, beautiful jewellery I purchased a locket and am so happy with it, knowing I have my dad close to me always is priceless Definitely recommend Thankyou”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased to hear that you love your locket and that now your dad can accompany you at all times to bring you comfort and give you peace. Thank you so much for your recommendation and your positive review, we are delighted that you have been totally happy with our service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Fast excellent service . Had two rings both beautiful . Thank you”

Helpful Report

Posted 3 years ago

Dear Catherine, We are delighted that you are happy with the two special memorial rings that we created for you and with our service. We do our best to make the whole process as swift and stress-free as possible. Thank you so much for posting your review it is very much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“I don’t think I can recommend this beautiful company enough. Absolutely perfect and such a personal customer service provided and very informative the whole way through. Very fast delivery for the kit and although the rings were delayed due to Covid, I was informed immediately and kept updated the whole way through. The packaging exceeded my expectations as the amount of thought that had been given was nothing less than perfect. Extremely happy with my ring as I now have my Nanna Pearl with me forever more. Thank you cherished urns x”

Cherished Urns 5 star review on 20th June 2021

Helpful Report

Posted 3 years ago

Dear Charlotte, Thank you for your positive and heartfelt review. It means so much to us as we all work hard to provide an outstanding and caring service, to create amazing pieces of jewellery, and to add those extra personalised touches that such a special item deserves. We are delighted to have reunited you with Nana Pearl and we are sure that you will wear this elegant ring with much love in memory of a very special lady. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very good communication. I was disappointed that my necklace had no sparkle even although we had paid for diamond dust. The chain is a bit flimsy and there’re is nothing to stop the heart from falling off the chain. I love it because of what it means to me.”

Helpful Report

Posted 3 years ago

Dear Sheila, Thank you for your honest review of your necklace. The subtle sparkle that the diamond dust gives is best appreciated in bright sunlight. We do also offer chain upgrades so you can choose from different lengths and styles of chains to best suit your needs. We are sure that nonetheless you will love and cherish this special necklace. With best wishes Kristina Customer Care

Posted 3 years ago

“My urn is beautiful. It arrived in a lovely presentation box and bag. It is a keepsake urn but I was still able to place quite a lot of ashes inside. It really is beautifully made and I will treasure my grandads ashes in there forever.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you found a keepsake urn on our website that is worthy to hold some of your grandad's precious ashes. We are sure that when you observe its beauty your heart will be filled with many happy memories of the wonderful times you enjoyed together and that you will cherish it always. Thank you very much for posting a review, it is much appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“I ordered the sand urn. It was perfect and such a good idea for a water burial. The delivery was really quick. Thank you.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that you are satisfied with the sand urn that you recently selected from our website and we hope that it contributes to a very special water burial. We try to offer urns to meet all needs and budgets and to ship them quickly and well-packaged to make things a little bit better at this difficult time. Many thanks for your review With best wishes Kristina Customer Care

Posted 3 years ago

“So pleased arrived quickly and looks lovely x thank you x”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you are totally happy with your chosen item and we hope that it will bring you comfort. We do our best to offer a wide selection of products and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. Many thanks for your review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 3 years ago

“Great selection and arrived in a beautiful box, bag and very carefully packaged giving you the feeling they really care about how much your loved ones ashes mean to people.”

Helpful Report

Posted 3 years ago

Dear Maria, Thank you for your review and noting the care that we put into the packaging and handling of every urn. We are very pleased that you found a suitable urn from the selection that we offer and we hope that its loveliness will bring comfort to you and your family. With best wishes Kristina Customer Care

Posted 3 years ago

“My mum ordered this one for my Dad and it was absolutely beautiful”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for taking the time to leave us your review. We are so pleased that you are happy with your chosen urn and we hope that you will find comfort knowing that your dad rests peacefully in this lovely place. With best wishes Kristina Customer Care

Posted 3 years ago

“The products are amazing and beautiful quality. Only one recommendation would be to have a choice of length on the chains as my granddaughter couldn’t get the necklace to sit comfortably as the chain was too small.”

Helpful Report

Posted 3 years ago

Dear Judith, Thank you for your kind words and helpful review. We are pleased to let you know that we do now offer a chance to upgrade your chain so you can select from different lengths and styles of chains to suit your needs. With best wishes Kristina Customer Care

Posted 3 years ago

“Really pleased with the product and looks fantastic.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thanks for leaving our company a five-star rating. We are delighted that you are totally happy with your chosen item and we hope that its loveliness will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“Received my ashes ring and I am so in love with it ! Would so recommend this company x”

Cherished Urns 5 star review on 17th June 2021

Helpful Report

Posted 3 years ago

Dear Clare, Thank you so much for your positive review and for sharing the photo of the beautiful bespoke ring that we crafted for you. It really looks stunning and we are sure that you will wear it with love in memory of someone very special. Many thanks also for recommending our company, it means a great deal to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Hi, I recently have received a ring I ordered, which contains my Dads ashes. My Dad passed away suddenly and unexpectedly on 23rd of December and it’s taken this long for me to gather thoughts and decide on a ring. I chose the 4 leaf clover, in the colour of his birthstone and holding his ashes. I couldn’t be more grateful for the service I have received, it has been overwhelmingly perfect. The ring is exactly what I wanted and needed to feel some level of comfort. I just wanted to say a huge thank you.”

Helpful Report

Posted 3 years ago

Dear Niamh, Thank you so very much for your heartfelt review. It means a great deal to us to hear how the piece of bespoke memorial jewellery we created is bringing you comfort and helping you come to terms with the sudden loss of your dad. Thank you for also sharing the lovely photo, your ring looks amazing and we are sure that when you wear it you will feel your dads love enveloping and protecting you still to help you through this difficult time. With warm wishes Kristina Customer Care

Posted 3 years ago

“I really love my ring with my Mums ashes in. Now l can carry a part of her around with me. It was well worth the wait.”

Helpful Report

Posted 3 years ago

Dear Joanne, We are so pleased that we have reunited you with your mum through this lovely ring and we're sure that you agree that the wait to have it crafted just how you wanted it in 9k gold was well worth it, it looks stunning. We are sure that when you contemplate its profound beauty your heart will be filled with many happy memories of the times you spent together and that these will bring you comfort and peace. Many thanks for leaving us your review With best wishes Kristina Customer Care

Posted 3 years ago

“I’m so happy with my silver ring with my lovely Dads ashes in, from Cherished Urns. The quality is superb and the service was great. I’d highly recommend this company .”

Helpful Report

Posted 3 years ago

Dear Karen, We are so happy that we have helped to reunite you with your dad through this beautiful ring and we are sure that having him close again is bringing you comfort. Thank you so much for your lovely review, for giving us your recommendation, and for sharing the beautiful photo. Your ring looks amazing and we are sure when you contemplate its loveliness your heart will be filled with happy memories. With warm wishes Kristina Customer Care

Posted 3 years ago

“Ordered for my daughter, original delivery didn’t arrive but in phoning immediately arranged new delivery next day. Daughter loves necklace and reasonably priced.”

Helpful Report

Posted 3 years ago

Dear Katrina, We are delighted that your daughter loves the necklace that you ordered for her and that it finally arrived safely. We do our best to make everything as swift and straightforward as possible and if there is ever a problem to sort it out quickly and respectfully, so we are pleased that you were happy with the attention you received. Many thanks for leaving us your review With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,885 reviews