Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,887 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful urn which we light every day and gives me comfort - i feel like dad is with me ❤️”

Cherished Urns 5 star review on 19th January 2021

Helpful Report

Posted 3 years ago

Dear satisifed customer, We are so pleased that you love the little tealight urn that you selected from our website. We hope that when you light the tiny candle, each night, the flickering light may fill your heart with happy memories of the many special moments that you shared with your dad and that these may bring you comfort and help you to attain peace. Thank you so much for finding a moment to leave us your review, and to share the lovely photo. We really do appreciate it, especially at this sad time. With warm wishes Kristina Customer Care

Posted 3 years ago

“I absolutely love my ring made by cherished urns. You can see it is beautifully made with care and attention. The process was easy and we were treated very kindly and sensitively. I received my ring in January as I missed the deadline for orders to be received before Christmas. The company were very professional and kept me informed with what was happening and the time schedule. Thankyou so much for putting your time and effort into providing me with such a lovely keepsake”

Helpful Report

Posted 3 years ago

Dear Craig, We are delighted that you are totally happy with the bespoke memorial ring that we recently created for you and with our service. We do our best to make everything as straightforward and stressfree as possible and we are pleased to hear that our regular updates throughout the crafting process were helpful to you. Thank you so much for leaving us such a great review and we are sure that wearing your special ring is going to bring you comfort and fill your heart with peace. With best wishes Kristina Customer Care

Posted 3 years ago

“The most wonderful service given for a very traumatic time. I love my ring and Iv never felt so card for. Wonderful company xx Thanks Laura”

Helpful Report

Posted 3 years ago

Dear Laura, Thank you for also leaving us such a lovely review of our company. We do our very best to make all of our customers feel cared for and special and to treat them with respect and compassion and your positive review really means such a lot to us. It confirms that we must be doing things right! With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent communication and service best wishes to all”

Helpful Report

Posted 3 years ago

Dear T Newton, Thank you for leaving us your review, we are delighted that you were happy with our communication and service. We do our best to make every shopping experience with us as simple and enjoyable as possible so we very much appreciate your positive comments. With best wishes Kristina Customer Care

Posted 3 years ago

“I was delighted with my ring arrived within the time quoted, as it was white gold it took 8 weeks but was told this. I was lucky to be a winner in their give away competition.”

Cherished Urns 5 star review on 18th January 2021

Helpful Report

Posted 3 years ago

Dear Diane, Congratulations on being one of our winners and thank you for sharing the photo of the lovely ring that you selected. We hope that the waiting time passed quickly while your ring was specially crafted in white gold and that our regular updates helped. We are sure that wearing it will bring you comfort knowing that your loved one still accompanies you. With best wishes Kristina Customer Care

Posted 3 years ago

“A wide variety of urns available. Easy to navigate website. My order was dispatched and received very quickly and the prices were very competitive.”

Helpful Report

Posted 3 years ago

Dear Deborah, We do our very best to offer a great selection of fairly-priced urns and to ship them quickly and well packaged to try and make things a little bit easier at this sad time. We are so pleased that you were able to find an urn worthy to hold your loved one's ashes and we hope that it brings peace and comfort to you and your family. With best wishes Kristina Customer Care

Posted 3 years ago

“Wonderful products (second purchase from this company), and great service, giving informative updates throughout the order process. Would certainly recommend to any considering purchasing.”

Helpful Report

Posted 3 years ago

Dear Andrew, We are delighted that you have returned to us for a second purchase and that you feel you could recommend our service to others. Those are two big compliments that we really appreciate. We do our best to offer a wide selection of high-quality products and to make the whole ordering, waiting and delivery process as swift and stress-free as possible. Many thanks for your lovely review. With warm wishes Kristina Customer Care

Posted 3 years ago

“We wanted to find an eco friendly scattering tube,for my wife’s ashes, the design was exactly what we required picturing my wife’s favourite place. The website was very easy to navigate,the ordering process was also easy and was delivered as promised,we will not hesitate to use Cherished Urns in the future.”

Helpful Report

Posted 3 years ago

Dear Allan, Thank you for also leaving us such a nice company review, we very much appreciate your kind words. We are so pleased that you were able to find a scattering tube with a design that your wife would have loved. We hope that the lovely image will help to make the final farewell a peaceful moment. We are delighted that you found the website easy to navigate as we do our best to make everything as straightforward and fast as possible. With warm wishes Kristina Customer Care

Posted 3 years ago

“Great service, fast delivery”

Helpful Report

Posted 3 years ago

Dear satisifed customer, We are delighted that you are happy with our service and the speed of our delivery. We do our best to offer a wide choice of products and we are pleased that you were able to find an item to meet your needs. We hope that it brings you comfort and peace. Tank you so much for taking the time to leave us a review, we really appreciate it. With kind regards Kristina Customer Care

Posted 3 years ago

“I am delighted with the speedy delivery, the packing and the beautiful presentation box. However I have not opened it yet as it is a gift for my sister and I wanted her to be the first to open it. I am more than pleased with what I have seen so far thank you so much , I will definitely tell others and use you again . God bless”

Helpful Report

Posted 3 years ago

Dear Carol Thank you for also leaving us such a lovely company review and for recommending us to other people. We are so pleased that you were happy with the speed of delivery and the way the urn is boxed and packed and we are sure when you actually open it you and your sister will not be disappointed with the urn itself. All of our urns are loving crafted to the highest standards and we are confident that you will be pleased with its quality and craftsmanship. With warm wishes Kristina Customer Care

Posted 3 years ago

“Grest communicstion, up to date website and tracking, well packaged.”

Cherished Urns 5 star review on 17th January 2021

Helpful Report

Posted 3 years ago

“Fabulous company great products lovely look”

Helpful Report

Posted 3 years ago

Dear Deidre, Thank you for your lovely review. We do our best to make ordering from our website as simple and stressfree as possible and to offer a wide selection of products to choose from. We are so pleased that you were able to find an item to suit your needs and we hope it brings you comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“Amazing customer service and products”

Helpful Report

Posted 3 years ago

Dear Ann, We do our best to offer a wide selection of quality products and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. We are so pleased that you were happy with your chosen items and with our service, and we would like to say a big thank you for taking the time to leave us your review, it's much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service received even During Covid. Items received in a timely manner.”

Helpful Report

Posted 3 years ago

Dear satisifed customer, Thank you for your review, we really appreciate it. We do our best to continue to provide excellent products and service even during this difficult time, and we are so pleased that you were able to encounter the items you were looking for on our website and that we were able to get them to you quickly. With kind regards Kristina Customer Care

Posted 3 years ago

“I order a ring with my dad ashes in, I have to say it’s beautiful and I’m so please with it and I will cherish it forever. Thanks again to cherished Urns for doing such a great job xx”

Cherished Urns 5 star review on 15th January 2021

Helpful Report

Posted 3 years ago

Dear Simone, Thank you for leaving us such a nice review and for sharing the lovely photo of the very special bespoke memorial ring that we recently crafted for you. We are sure that when you wear it you will feel that your dad is close by and accompanying you still and this will bring you comfort and give you strength. With best wishes, Kristina Customer Care

Posted 3 years ago

“I was worried my nanas ashes my get lost in the post, but had an email to say they had arrived and were safe which put my mind at ease. My ring was delivered earlier than expected, good quality. Would reccomend.”

Helpful Report

Posted 3 years ago

Dear Gemma, We know that sending ashes through the post can be stressful which is why we always send a reassuring email as soon as they arrive. We are pleased that we were able to reunite you with your nana, through your beautiful ring, sooner than expected, and we hope that knowing that she is still by your side will bring you comfort, strength, and peace. Many thanks for leaving us such a nice review, and for giving us your recommendation. With warm wishes Kristina Customer Care

Posted 3 years ago

“Amazing service! Quick delivery! Beautiful and priceless jewellery! Extremely professional staff and quick to reply to any queries!”

Helpful Report

Posted 3 years ago

Dear Levi, Thank you so much for your positive review. We do our best to create amazing pieces of jewellery, with care and respect, package them beautifully, and ship them quickly, and we are delighted that you have been happy with both our service and with your bespoke memorial pendant. We are sure that when you wear it you will find peace and comfort in your heart. With best wishes Kristina Customer Care

Posted 3 years ago

“Very nice customer service, very helpful and my mum absolutely loved her bracelet x”

Helpful Report

Posted 3 years ago

Dear Sue, We are delighted to hear that your mum loves her bracelet and we are sure that it will bring her comfort and that she will cherish it forever. Thank you so much for taking the time to leave us your review, we are so pleased that you were entirely happy with our customer service and with your chosen product. With best wishes Kristina Customer Care

Posted 3 years ago

“My first choice ordered turned out to be out of stock and I made another choice which was dealt with efficiently and to my complete satisfaction”

Helpful Report

Posted 3 years ago

Dear Mavis, We apologise again that the item you originally ordered went out of stock, but we are delighted to hear that you are totally happy with your second choice and we hope that it will bring you much comfort. We do our best to take care of any changes as quickly and efficiently as possible and we are very pleased that you were happy with the way we dealt with the situation. Many thanks for leaving us such a lovely review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Gorgeous product, great communication, the only reason I haven’t left five stars is because of the delay in receiving my order which I dont completely blame on the company as I realise it’s been a rough ride this year.”

Helpful Report

Posted 3 years ago

Dear Emma, We are so pleased that you love the pendant that we crafted for you and that our updating throughout the crafting process was helpful. We apologise, again, for the delay in getting it to you, and appreciate your understanding, as we do everything in our power to deliver within the expected timeframe. We are sure, however, that it was worth the wait and that wearing your special pendant will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,887 reviews