Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,879 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,879 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my precious ring with my Dads ashes, was contacted every step of the way, instructions were clear, idiots guide on what to do, was informed when ashes were received, reassured that ashes were in a safe place, informed when ashes would arrived and arrived on time.”

Cherished Urns 5 star review on 14th March 2022

Helpful Report

Posted 2 years ago

Dear Ellen, We try to make the whole process as simple and stress-free as possible, so we are pleased to hear that you found ordering your bespoke ring to be simple and that our regular updates throughout its creation were helpful and reassuring. We are sure that you will wear it with much love in your heart and that knowing that your dad is still accompanying you will bring your comfort. With warm wishes Kristina Customer Care

Posted 2 years ago

“I had no problems picking out the urn that I wanted. The sight was easy to follow and so were the payment details. They also kept in touch at every step from receiving my order to when it would be delivered”

Helpful Report

Posted 2 years ago

Dear Jacqueline, Thank you so much for taking the time to post your review and for your positive comments. We do our best to make this sad purchase as swift and simple as possible so we are pleased o hear that your experience with us has been a good one. We hope that your chosen urn may bring comfort to you and your family. With best wishes Kristina Customer Care

Posted 2 years ago

“Cherish Urns were very helpful and professional, the items I ordered arrived safely and on time. Would and have used on two occasions.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are delighted that once again you have been satisfied with our service and products. We try to make this sad purchase simple as possible and returning clients are our very best recommendation as they confirm that we are doing things right, so, thank you very much for coming back to us again. With warm wishes Kristina Customer Care

Posted 2 years ago

“Ordered a beautiful ring with mum & dad’s ashes encased in the resin. So many colours and styles to choose from. I am absolutely delighted with my choice and it’s nice to know I have them both close to me once again 💚. I would thoroughly recommend this company, their products and service is excellent.”

Cherished Urns 5 star review on 13th March 2022

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are so happy to have reunited you with your mum and dad through the lovely bespoke ring that we created for you with much care and respect. We are delighted that you are totally happy with your selection and with our service and we very much appreciate your recommendation, positive comments and nice review. With best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful product, prompt delivery within two days, well pleased. G.S.J.”

Helpful Report

Posted 2 years ago

Dear Gilbert, Thank you very much for your review and five-star rating of our service. We are delighted that you are totally happy with your chosen item and that we were able to get it to you quickly as we do our best to make this sad purchase as swift and simple as possible. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent customer service, quick to respond to orders and delivery was much quicker than expected. Our jewellery is stunning and we couldn’t be happier with the finished items! Would definitely recommend!”

Cherished Urns 5 star review on 12th March 2022

Helpful Report

Posted 2 years ago

Dear Laura, Thank you for also posting such a nice review of our company and for recommending our service. We are delighted that you love both of the bespoke rings that we crafted for you with much care and respect and we are sure that they will be cherished forever and worn in memory of someone very special. With warm wishes Kristina Customer Care

Posted 2 years ago

“Excellent service, very easy to order and kept up to date throughout, very happy with my gorgeous ring, lots of compliments, would definitely use this company again.”

Helpful Report

Posted 2 years ago

Dear Angie, Thank you very much for awarding us a five-star rating and we look forward to creating another piece of bespoke memorial jewellery for you soon. We try to make the whole process as swift and straightforward as possible so we are delighted that your experience with us has been a positive one. With warm wishes Kristina Customer Care

Posted 2 years ago

“Absolutely outstanding service! I was kept well informed throughout the very quick process so I felt completely secure that my mum's ashes were being well looked after. The ring came in beautiful packaging and the ring itself is perfect. Even better in real life compared with the photos on the website. I am so, so pleased. Thank you!”

Cherished Urns 5 star review on 10th March 2022

Helpful Report

Posted 2 years ago

Dear Gem, Thank you so much for your lovely review and for trusting us with some of your mum's precious ashes so that we could create this stunning ring for you. Many thanks for also noticing the care that we put into the packaging and for sharing the lovely photo of your beautiful ring, it looks really lovely on the finger that it was made for. With warm wishes Kristina Customer Care

Posted 2 years ago

“It had to be the best for my late wife’s ashes, and this Urn is the best, top quality , beautifully engraved, not cheap, but quality costs and this is top quality. Highly recommended.”

Helpful Report

Posted 2 years ago

Dear Michael, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your wife from those that we offer on our website. We hope that when you contemplate the beauty of this stunning urn your heart may be filled with many happy memories and that these may bring you some comfort at this sad time. Thank you so much for recommending our service and for sharing the lovely photo of your chosen teardrop urn. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent service. the urn arrived within 48 hours as promised. The packaging was excellent. It has now holding my late husbands ashes.”

Helpful Report

Posted 2 years ago

Dear Angela, We hope that your chosen urn may bring some comfort to you and your family knowing that your husband's ashes are resting peacefully in this lovely place. We aim to offer a wide choice of quality urns, package them carefully, and ship them quickly, to make this sad purchase as swift and simple as possible, so we very much appreciate your positive comments and five-star rating of our company. With warm wishes Kristina Customer Care

Posted 2 years ago

“I received my ring today, it fits perfectly, it's beautiful and the whole process of ordering was so simple. The communication was excellent throughout. I can't recommend highly enough. Alison Blackmoore”

Cherished Urns 5 star review on 9th March 2022

Helpful Report

Posted 2 years ago

Dear Alison, Thank you very much for posting your review and for your positive comments. We very much appreciate your recommendation and many thanks for sharing the photo of the stunning memorial ring that we created to your specifications. We are very happy that you found the whole process to be straightforward and simple as we do our best to make this sad purchase as easy as possible. With best wishes Kristina Customer Care

Posted 2 years ago

“What a lovely company.. emailed straight back with reassurance and info. Packages to send Dad off arrived quickly with clear instructions. Website was a bit of a pain but that might be used error rather than cherished urns fault. Locket and chain arrived in beautiful packaging. Dads name was mispelt on the certificate but not a problem a kind caring email was received and new certificates arrived asap. Chain is very thin but does the job maybe they could give you choice of a thicker chain? Overall very happy with the company and also the product x I have Dad close to my heart for ever x”

Cherished Urns 5 star review on 8th March 2022

Helpful Report

Posted 2 years ago

Dear Mrs AK, We are delighted that you trusted us to create this special glass locket and elements so that your dad can be forever close to your heart. With regards to the chain we do offer chains of different lengths and styles on the order page, we are sorry that you did not notice this option and we apologise again for the spelling error on your authenticity certificate. Thank you so much for your detailed review and positive comments they mean a lot to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Really lovely urn just the right size, perfect 🥰”

Helpful Report

Posted 2 years ago

Dear Dianne, We are so pleased that you were able to find the perfect urn from the selection that we offer. We do our best to provide a wide choice and to package each urn carefully and ship it quickly to try and make this sad time a little bit easier. Thank you very much for leaving us your review, it is greatly appreciated. With warm wishes Kristina Customer Care .

Posted 2 years ago

“We really like the look of the urn we purchased and arrived within days of ordering, really good service and website easy to use.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are very pleased that you found our website easy to use and that you were able to encounter the ideal urn to hold your loved ones' ashes. We do our best to make the whole process as swift and simple as possible to try and make this sad time a little bit better. Many thanks for your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 2 years ago

“Very please with the ring and service, couldn’t fault my experience with Cherished Urns.”

Helpful Report

Posted 2 years ago

Dear Stephen, Thank you so much for your positive comments and for taking the time to leave us a review. We are delighted that you are totally happy with your chosen ring and with our service and we hope that wearing it may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 2 years ago

“See the product review below!”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you for also awarding our company a five-star rating. We are so pleased that you have been happy both with your chosen item and with our service. With kind regards Kristina Customer Care

Posted 2 years ago

“Absolute love the ring made with our cat's ashes, I went for the emerald green and diamond dust - everytime I wear it I always get complimented. It's pretty and allows me to have my cat with me all the time ❤”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are delighted to have reunited you with your furry friend and hope that having your beloved pet accompanying you again is helping you at this sad time. We are so pleased that you love the ring that we crafted for you with much care. Thank you so much for finding the time to leave us your review, we really appreciate it. With warm regards Kristina Customer Care

Posted 2 years ago

“Beautiful ring ,as always great service ,”

Helpful Report

Posted 2 years ago

Dear Ann, We are delighted that you love the bubble band ring that we recently created for you and that you have again been totally happy with our service. Returning customers are our very best recommendation so thank you for being loyal to us, it means so much to us. With best wishes Kristina Customer Care

Posted 2 years ago

“I got a ring with ashes. They were so kind. Made sure I felt happy and comfortable and they were super adaptable. Thank you for your care and your ring is 🥰”

Cherished Urns 5 star review on 6th March 2022

Helpful Report

Posted 2 years ago

Dear Donna, Thank you so much for your lovely words and for sharing the photo of your bespoke ring. We always love to see our creation on the finger that it was destined for, and yours looks really stunning. We know that you will find comfort wearing it and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 2 years ago

“Very pleased with the quality”

Helpful Report

Posted 2 years ago

Dear Rosemary, We are delighted that you are totally happy with the quality of your chosen urn and we hope that knowing that your loved one rests peacefully in this special place may bring some comfort to you at this sad time. Thank you so much for taking a moment to post your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,879 reviews