Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,886 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 22nd November 2024

Wendy Logan

Cherished Urns 5 star review on 8th November 2024

Rachael Pereira

Cherished Urns 5 star review on 5th November 2024

Anonymous

Cherished Urns 5 star review on 20th October 2024

Karla Evans

1437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my ring - service was thoughtful and organised and all my expectations were fully met”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted to hear that you found our service to be caring and efficient and that you are totally happy with the very special ring that we created for you. We do our best to make purchasing a piece of memorial jewellery from us a pleasant and stress-free experience. With warm wishes Kristina Customer Care

Posted 3 years ago

“Good value for money, uncomplicated order system goods arrived next day and ahead of scheduled delivery time. Excellent service”

Helpful Report

Posted 3 years ago

Dear Yvonne, We are so glad to hear that you found our website easy to use and that we were able to get your chosen products to you quickly. We do our best to offer a wide range of quality products and to pack them well for shipping to try and make things a little bit easier at this sad time, Many thanks for taking a moment to leave us your review, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“So happy with my ring made from my mothers ashes. Highly professional company, very caring and a pleasure to deal with. Fast delivery considering Covid19 restrictions.”

Helpful Report

Posted 3 years ago

Dear Linda, We are so pleased that you trusted us to create this lovely ring for you and that you are now reunited with your mother forever. Thank you so much for leaving us such a lovely review, it really means a lot to us as we do our best to provide a caring and efficient service and to create amazing pieces of jewellery that will be cherished forever. With best wishes Kristina Customer Care

Posted 3 years ago

“I am really happy with my urn I ordered this one because the style was very similar to his engagement ring so was very pleased when it come I feel like he’s near me when I look at So thank you so very much Michelle x”

Helpful Report

Posted 3 years ago

Dear Michelle, We are so glad that the urn you selected helps you to recall such happy memories and we hope that knowing that your loved one rests peacefully in this beautiful place will help you at this sad time. Thank you so much for leaving us such a nice review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“The products arrived very promptly, packed lovely with special touches. They are beautiful urns, just as it says on the website. The service provided softens the sadness of what the purchase was for. Bought others from a different company which I sent back and purchased more from Cherished Urns. Thank you ❤️ x”

Helpful Report

Posted 3 years ago

Dear Jo, We do our best to make purchasing an urn from us as swift and stress-free as possible with a wide choice of quality products and a caring service, to try and make things a little bit better at this sad time. We are so pleased that you are happy with your chosen products and we hope that they will bring you comfort knowing that your loved one rests peacefully within them. With warm wishes Kristina Customer Care

Posted 3 years ago

“I lost my husband recently and for my son and daughters birthdays I had a ring and a necklace made for them. They were over the moon with them. My daughter will wear her necklace on her wedding day, so she will have her dad with her walking down the isle. Beautiful quality jewellery, thank you so much. Im going to have something made to have him with me too x”

Helpful Report

Posted 3 years ago

Dear Kim, We are so pleased that we have made it possible for your husband to accompany your daughter down the aisle, and we are sure that having her dad close to her heart will give her strength and bring her comfort on her special day. Many thanks for leaving us such a lovely review and for trusting us to create these special pieces of jewellery for you. We look forward to creating an item for you in the near future. With warm wishes Kristina Customer Care

Posted 3 years ago

“The urn was not only beautiful but also came with a black velvet bag and a black velvet presentation box. stunning”

Helpful Report

Posted 3 years ago

Dear Carol, We are delighted that you were able to encounter an urn to suit your needs on our website and that you are totally happy both with the urn itself and also with the care we take in packing it safely for its journey. We hope that your chosen urn brings comfort and peace to you and your family. With kind regards Kristina Customer Care

Posted 3 years ago

“I ordered a ring each for myself and my two daughters in memory of my husband and the girls' father. We are all delighted with our rings, each one is a different style. I had all three rings blessed in church by our vicar before we started wearing them which has made them even more special and dear to us. Thank you Cherished Urns.”

Helpful Report

Posted 3 years ago

Dear Carolyn, Thank you for also leaving us a review of our company. We are so pleased that you trusted us to create these three very special memorial rings for you and what a lovely idea to have them blessed in your church. We are sure that wearing them will bring comfort to each of you knowing that your loved one is still close by and accompanying you always. With warm wishes Kristina Customer Care

Posted 3 years ago

“I am extremely pleased with the prompt and professional service, and I am overjoyed with my ring!”

Helpful Report

Posted 3 years ago

Dear Ruth, We are so pleased that you love the very special memorial ring that we recently created for you and we hope that when you wear it you will find comfort knowing that your loved one is still close by and accompanying you always. Many thanks for leaving us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Lovely products under the circumstances. Fast delivery”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you so much for also leaving us your review of our company, it is much appreciated. We do our best to offer a good choice of products and to ship them quickly and well-packaged to try and make things a little easier at this sad time. We hope that when you contemplate its beauty your chosen urn you may find comfort knowing that your loved one rests peacefully in this lovely place. With best wishes Kristina Customer Care

Posted 3 years ago

“Plenty of choice on your site. I am really pleased with the urn that I chose. Good quality and just as described in the photos on your website.”

Helpful Report

Posted 3 years ago

Dear Mrs Hawkins, We do our best to offer a wide choice of quality urns on our website and we are delighted that you were able to encounter one that you felt worthy to hold your loved one's ashes. Many thanks for taking the time to leave us your review, we really appreciate With kind regards Kristina Customer Care it.

Posted 3 years ago

“The service has been incredible from start to finish, easy to order, I have been kept informed throughout and I am blown away by the product. I ordered a ring for my mums ashes who passed away in December and when it arrived it was absolutely perfect. Thank you so much, I can’t recommend you enough”

Helpful Report

Posted 3 years ago

Dear Hayley, Thank you so much for leaving us such a nice review. We are delighted that you found ordering to be easy and that our regular updates throughout the crafting process helped the waiting time pass quicker. We hope that having your mum close by again is bringing you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“I cannot recommend this company enough. From the website, to requesting a brochure and ashes pack, the company were amazing. I was kept up to date every step of the way and every email received was written in a very sensitive and kind manner. I ordered a ring for my mothers ashes and the item itself it stunning. I have had many compliments on how fitting and perfect it is. The pictures on the website did not do this piece of jewellery justice. I have recommended this company to a friend and I will not hesitate to recommend to others.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We do our best to make the whole process of purchasing memorial jewellery from us as swift and stress-free as possible, and we are so pleased that you were totally happy with our caring and attentive service. We are also delighted that the ring that we created for you exceeded your expectations and we hope that being reunited with your mother is bringing you comfort and peace. Many thanks for your lovely review and for recommending us to others. With kind regards Kristina Customer Care

Posted 3 years ago

“We were very happy with the quality of the scatter tubes which arrived promptly. Would definitely recommend to other people”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Many thanks for leaving us a review and for giving us your recommendation. We do our best to offer a wide choice of quality products and to ship them quickly to make things a little bit easier at this sad time. We are sure that the scatter tubes you selected will bring comfort with their lovely images and make the final farewell a calm and peaceful moment. With kind regards Kristina Customer Care

Posted 3 years ago

“Wow the urn is beautiful it sits on my fireplace next to the picture of my loved one. The finish is unique and lovely”

Helpful Report

Posted 3 years ago

Dear Nicola, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your loved one and we hope that when you contemplate its beauty and fine craftsmanship you will find comfort knowing that they rest peacefully in this lovely place. Many thanks for taking the time to leave us your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“So pleased my gold ring, staff are lovely. Thank You”

Cherished Urns 5 star review on 19th March 2021

Helpful Report

Posted 3 years ago

Dear Julie, Thank you so much for leaving us your review and for sharing the photo of the lovely ring that we recently crafted for you in 9k gold. We always love to see our creation on the finger that it was destined for, and your ring looks so beautiful and elegant. We are sure that when you contemplate its beauty your heart will be filled with happy memories that bring you comfort and peace and that you will cherish it always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Absolutely amazing personal service, purchased 4 beautiful pieces of jewellery for myself, 2 daughters and my son, the price was fantastic but most of all the jewellery is beautifully crafted, I had done lots of research prior and definitely chose the right people with with husbands ashes. Thankyou for treating him with the upmost respect whilst his ashes were in your care.”

Helpful Report

Posted 3 years ago

Dear Dawn, We are delighted that you selected us to create these very special pieces of jewellery for you and your family. You can be sure that your husband's ashes were treated with great care and respect and we hope that having him close to you again is bringing comfort to you all. Many thanks for your lovely review, we are so pleased that you are totally happy with your items and with our service. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely amazing service & gorgeous ring they made from my dads ashes & was also delivered 2 weeks ahead of the estimated time which I was so grateful for.”

Helpful Report

Posted 3 years ago

Dear Rachel, Thank you for also taking the time to leave us your positive review of our company. Providing an outstanding service is of the utmost importance to us along with creating amazing pieces of memorial jewellery that will be cherished forever, so your kind words are really appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“I LOVE my ring.. it was a surprise gift from my children. My dads name was misspelled on the certificate ( my daughter misspelled it on the order form) So I called costumer services to ask if it was possible to rectify the mistake. The lady I spoke to was lovely and couldn’t of been more helpful. Ring is gorgeous and the customer service is exceptional!!”

Helpful Report

Posted 3 years ago

Dear satisfied customer, What a lovely surprise present to receive from your children, you will undoubtedly cherish it always. We are so pleased that they trusted us to make this special ring for you so that you and your dad could be reunited forever, and also that our team was able to correct the spelling mistake for you. Many thanks for your lovely review, your kind words are much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“Great customer service, I had to change the delivery address and you were really easy to get a hold of to do so, so friendly and kept me updated along the way with my order, really happy with my ring thank you so much x”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that our team were able to take care of your request efficiently and that you found them easily accessible. Providing outstanding and caring customer service is of the utmost importance to us, so we very much appreciate your kind words and positive review. We hope that your special ring will bring you comfort and that you will cherish it always. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,886 reviews