Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,943 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 9th January 2025

1445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company are very efficient and the design of ring I bought for my daughter was exactly as specified. Delivery was exactly as advertised within a week. The ring is beautiful just as we had requested. I wouldn’t hesitate to use the company again.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you so much for your lovely review and positive comments. We do our best to make this emotional purchase as swift and simple as possible so we are delighted that your shopping experience with us has been pleasant and we look forward to serving you again in the future. With warm wishes Kristina Customer Care

Posted 2 years ago

“Like I said the other day I love my ring and everyone I showed it to said how lovely it was,even to a friend of ours was in tears that's how lovely it is,so thank you again I love it thanks 😊 ❤️”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are pleased that you love the bespoke ring that we created for you with much respect and love and that you have received positive responses from your friends. Thank you very much for leaving us your lovely review, it means a great deal to us. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very good service. Prompt and efficient. Comforting to know I have my Mum with me, immortalised in a bracelet”

Cherished Urns 5 star review on 5th September 2022

Helpful Report

Posted 2 years ago

Dear Carole, Thank you for also leaving us such a nice company review and for sharing the lovely photo of the bespoke bracelet that we created for you with much care, love and respect. We very much appreciate your kind words and we know that you will wear this special time with much love in your heart and cherish it always. With best wishes Kristina Customer Care

Posted 2 years ago

“excellent service throughout”

Helpful Report

Posted 2 years ago

Dear satisfied customer. Many thanks for leaving us your review and for awarding a five-star rating to our service. We aim to make a sad purchase as simple as possible, so we appreciate your positive comments. With best wishes Kristina Customer Care

Posted 2 years ago

“My nan is now always with me, I am amazed with how beautiful the ring is. Thank you so much cherished urns already recommended you to several friends, your service is brilliant from start to finish.”

Helpful Report

Posted 2 years ago

Dear Gemma, We are very happy to have reunited you with your nan and we hope that having her accompanying you again will bring you comfort. Many thanks for leaving us such a nice review and for sharing the lovely photo of the bespoke ring that we created for you with much care and respect. We always love to see our creations on the fingers they were crafted for and yours looks spectacular. With warm wishes Kristina Customer Care

Posted 2 years ago

“I ordered an Urn, Keepsake, Teddy and 2 rings. The transaction was very easy, customer service was excellent. The items I have received are exquisite, no other word for it!!!. One of the rings for my daughter did not pass the quality control so they made another and sent both!! How excellent is that!! Don't think we would have even noticed even though the rings are 2 different greens but without both to compare we would not have known. This goes to show this company goes the extra mile. Would most definitely recommend this company. And thank you Cherished Urns.”

Helpful Report

Posted 2 years ago

Dear Edwina, Thank you for also leaving us such a nice review of our company, we very much appreciate your positive comments and recommendation. We pride ourselves on our attentive personalised service and we are so pleased that your shopping experience with us has been pleasant and that you are totally satisfied with your purchases. With warm regards Kristina Customer Care

Posted 2 years ago

“I got this urn for my mum and dad, as both passed away. my mum requested that her and my dad be together when she left us. so got in touch with cherished urns for a double urn. ordered this white and silver flowered urn. which is lovely, solid and well presented for my parents. thank you”

Cherished Urns 5 star review on 3rd September 2022

Helpful Report

Posted 2 years ago

Dear Mandie, We are so pleased that you were able to find the perfect urn so that your mum and dad can rest peacefully together. We hope that when you observe the fine details of this lovely urn your heart may be filled with happy memories and that these may bring you some comfort and peace. Thank you so much for leaving us your review and for sharing the photo of your chosen urn. With kind regards Kristina Customer Care

Posted 2 years ago

“Parcel arrived on time and packaged well. Urns are very attractive and just as ordered. Very pleased with product and delivery hence the above rating. .”

Helpful Report

Posted 2 years ago

Dear Sharon, We do our best to offer a wide choice of high-quality urns and package them well and ship them quickly. We are delighted that you are happy with your chosen items and thank you greatly for your five-star rating of our service. With best wishes Kristina Customer Care

Posted 2 years ago

“The Ern I purchased frome cherished urns was excellent it was exactly what I wanted for my brothers ashes to rest in I was so pleased with the ern when it was delivered it brought a tear to my eyes. Thank you for making a difficult time easier”

Helpful Report

Posted 2 years ago

Dear Brian, Thank you so much for taking the time to leave us your review we very much appreciate it, especially at this sad time. We are delighted that you were able to find the perfect urn to hold your brother's precious ashes and we hope that you will find some comfort knowing that he rests peacefully in this beautiful place. With best wishes Kristina Customer Care

Posted 2 years ago

“Good quality product and great selection. When I had an issue with with my item it was resolved quickly. Really good service.”

Helpful Report

Posted 2 years ago

Dear Rachel, We are so pleased that our team were able to sort out your problem and that you are totally happy with your chosen item. We pride ourselves on our caring and efficient service to make sure that this emotional purchase is perfect. Many thanks for leaving us your review and for your five-star rating of our company. With best wishes Kristina Customer Care

Posted 2 years ago

“Have just received my ring as I recently lost my mum and all i can say is that it is absolutely beautiful.. it’s everything I hoped it would be and more. The service was faultless and would highly recommend for anyone wanting a beautiful memory of their loved one.”

Helpful Report

Posted 2 years ago

Dear Michelle, Thank you very much for your lovely review and for recommending our service so that others may find the comfort that having a loved one accompanying them again through a bespoke piece of memorial jewellery can bring. We are delighted to have reunited you with your mum and we are sure that you will wear your special ring with much love and cherish it forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“The pendant was actually bigger than I expected which a nice surprise. Good quality and fast delivery. Lovely item :)”

Cherished Urns 5 star review on 1st September 2022

Helpful Report

Posted 2 years ago

Dear Tina, We are delighted that you are totally happy with the self-fill pendant that you selected and we hope that filling it was easy using the little funnel that we provide. We are sure that having your loved one forever close to your heart will bring you comfort. Thank you very much for finding the time to leave us your review, it means a lot to us. With best wishes Kristina Customer Care

Posted 2 years ago

“It was a lovely experience under difficult circumstances. Karen was great. My bracelet arrived well packaged and am over the moon.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We do our best to make the whole process as swift and stress-free as possible so we very much appreciate your positive comments and five-star review. We are delighted that you love the bracelet that we crafted for you with much care and respect and we know that you will cherish it forever. With best wishes Kristina Customer Care

Posted 2 years ago

“Very happy with my Husband's urn arrived within 2 days great delivery thank you very much. Mrs P Ling”

Helpful Report

Posted 2 years ago

Dear Pamela, Thank you so much for taking the time to leave us your review, we very much appreciate it. We are so pleased that you were able to encounter the perfect urn to hold the ashes of your husband and we hope that you will find comfort knowing that he rests peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 2 years ago

“Received my necklace a couple of weeks ago and I haven’t taken it off since, the presentation of the package sent back was lovely aswel, so happy with the finished product and it was sent back before the estimated time, I will be recommending this place”

Cherished Urns 5 star review on 28th August 2022

Helpful Report

Posted 2 years ago

Dear Natalie, We are so pleased that you love the necklace that we created for you and that you are enjoying wearing it and having your loved one forever close to your heart. Thank you very much for leaving us such a nice review and for awarding a five-star rating to our service, it means a lot to us as we all work hard to make such a sad purchase as swift and stress-free as possible. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent service and very accommodating and understanding and delivered in the agreed timescale”

Helpful Report

Posted 2 years ago

Dear Catherine, We aim to offer a caring and personalised service so we very much appreciate your positive comments and nice review. We are delighted that you are totally happy with your chosen ring and with the speed of its delivery as we try to make everything as swift and simple as possible. With best wishes Kristina Customer Care

Posted 2 years ago

“Myself my sister and my niece are so happy with our rings. Beautifully made and fit perfectly. We are so happy that we chose cherished urns to make our rings.”

Helpful Report

Posted 2 years ago

Dear Lynette, We too are very happy that you chose us to create these three bepoke rings for you and your family and we're delighted that they each fit well. Thank you very much for taking the time to leave us your review, we very much appreciate your five-star rating of our service. With best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful piece of memorial jewellery.”

Cherished Urns 5 star review on 25th August 2022

Helpful Report

Posted 2 years ago

Dear Elizabeth, We are delighted that you love the unique ring that we created for you and engraved with your chosen words. Thank you very much for sharing the lovely photo and for leaving us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 2 years ago

“I ordered the silver locket from cherished urns and couldn’t be more happy with the professionalism and respect put into the handling of ashes as a whole and extremely happy with the end product of my item. I am extremely happy with my order and very grateful for the effort put into making it. They made sure it got to me in time for my dead which was another great part of my order Highly recommend”

Helpful Report

Posted 2 years ago

Dear James, Many thanks for your positive comments and for recommending our service. We are very pleased that we were able to create your locket within the requested timeframe as we know how much it means to have a loved one accompanying you again on a special occasion. With warm wishes Kristina Customer Care

Posted 2 years ago

“As the same as our last order. Beautiful product, very well pleased.”

Helpful Report

Posted 2 years ago

Dear Kevin, Thank you so much for returning to us for another item as repeat customers are our very best recommendation. Many thanks for your five-star rating of our service as we try to make this sad purchase as swift and simple as possible. With best wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,943 reviews