CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

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“Good company, shoes arrived promptly, very comfortable”

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Posted 4 years ago

Thanks Carol. I'm pleased that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very quick service. Lots of styles and comfy shoes”

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Posted 4 years ago

Thanks Mandy, I'm glad you were happy with your purchase and the service you received. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Love the Joya shoes I purchased. Really comfortable and I am sure the brand will become a firm favourite.”

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Posted 4 years ago

Thanks Gail. We fnid that lots of people who find Joya shoes for the first time very quickly wear nothing else! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Alegria shoes are the best shoes I've ever worn. Just bought the Pesca sandals after buying Dillyn shoes which are never off my feet. So glad I can buy them fuss free without having to visit the shop. Although when I can I look forward to travelling to Grassington.”

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Posted 4 years ago

Thanks Kay! Although Cheerful Soles is an internet only shop, Kate does have a shop called Helen Midgleys in Grassington. Hopefully, once things return to normal you will be able to visit again soon. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“First time dealing with cheerfulSoles, good experience, I always wear ALegria shoes,though I find them a bit expensive, so when I can get them in the sales I take the opportunity. I may purchase a pair of insoles for my other pair, which have been on the go daily for two years. So I would come to you first call.”

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Posted 4 years ago

Thanks Anne. Definitely try a replacement set of insoles as they'll feel like a new pair of shoes. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I’m pleased with my new sandals thanks . Though needed for medical reasons they make me feel they’re a good and ‘normal’ shoe.”

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Posted 4 years ago

Thanks for the review Sandra. The ID Cairo in Choc Chop is a best seller and I am pleased to hear that they are working well for you. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“First time worn the shoes chaffed the skin off the top of the 4th toe on my right foot. It's where the leathers are joined in the upper just below the laces.”

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Posted 4 years ago

I'm sorry to hear this William, you may find that the leather will stretch over time. Please get in touch if you need more help. Kind Regards, Jo Gill - Cheerful Soles

Posted 4 years ago

“The precise shoe I wanted. emailed me back promptly. Courteous and efficient on phone. Promised to send the shoes off that day, and kept promise. Delivered two days dater. Service could not have been better.”

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Posted 4 years ago

Thanks for the review Roger. I'm glad you were happy with the service you received and hope that the Joya Shoes are working out. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Second pair of joya shoes I’ve bought from CheerfulSoles. Great service, great shoes. Very pleased. Will use CheerfulSoles in the future.”

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Posted 4 years ago

Thanks Jim. I hope that you get to use your new trainers soon! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“prompt service and great product”

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Posted 4 years ago

Thank you for completing a review. It's great to hear that your new shoes arrived quickly. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service. Very pleased with my Joya shoes.”

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Posted 4 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Whenever you call they with any enquiries they are always friendly and helpful The quality of the footwear is second to none.”

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Posted 4 years ago

Thanks! We know that it can be hard shopping online for shoes and so we always try to help where we can. I'm pleased that you like your new shoes and that you were happy with the service you received. kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service accompanies a superb product - well done!”

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Posted 4 years ago

Thank you George. I hope that you like your new Joya Shoes. Thanks for taking the time to leave a review about the service you received. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“As always, brilliant shoes and excellent company.”

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Posted 4 years ago

Thanks Sue and thankfully we have some lovely weather so that you can wear your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Efficient service. prompt delivery and good on price.”

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Posted 4 years ago

Thanks for the review Iris. I hope you like your new Waldlaufer Shoes. Jo, Cheerful Soles

Posted 4 years ago

“I have had problems with my feet for the past two years and have visited various consultants but they still not able to sort out my feet. I have constant pain in my feet all the time when walking and have had various modifications to my shoes without success. Since purchasing your shoes which I wear all the time my feet are 95% improved and I will definitely be looking to purchasing another pair in the future.”

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Posted 4 years ago

That's great to hear William. It's good to know that you've found a range of shoes that help to alleviate some of the pain. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent in all respects and Joya shoes wonderful”

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Posted 4 years ago

Thank you Christopher! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I spoke to the owner of the business and received excellent advice . Whilst on the phone I chose my shoes & did the payment transaction . That process was effortless. The shoes , or in my case , Trainers arrived promptly. I’m pleased with the purchase thanks to both the quality of the product and the service and knowledgeable advice from CheerfulSoles . I would like to also say that I chose a Rocker sole because of a problem Left Foot . My consultant had already advised me that the Rocker sole would be helpful. He was right & I’m very pleased . I chose a Joya trainer with a Rocker sole . Whilst purchasing my trainers I was told of both the advantages and the disadvantages of that style of footwear, and all the options I will definitely buy more and definitely from cheerfulSoles . Eric Johnson”

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Posted 4 years ago

Thanks for taking the time to complete a review Eric. It's great to hear that the Joya rocker sole trainers have worked for you. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Website was easy to negotiate. Information regarding items was clear and helpful and above all honest. Purchase was quick and simple as was delivery. There were no added advertisements from other companies as far as I know. The goods were well packed and instructions and guidance for return were clear. The shoes were as described, fit perfectly and I am enjoying wearing them. Thank youmCheerfulsoles.”

CheerfulSoles 5 star review on 13th April 2020

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Posted 4 years ago

That's great Margaret. I pleased to hear that you were happy with our service - but most importantly that you like your new shoes. These are a new range from Waldlaufer and we really like them. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Bought home for my daughter as she was having trouble wither her hip and foot, she reports they are marvellous and she can now walk without pain.”

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Posted 4 years ago

That's great to hear Diana. Lots of customer who try Joya shoes for similar reasons also find that they work for them. It's nice to hear that they are working for your daughter too. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews