CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

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“Great on line service, prompt delivery. Great comfortable shoes.”

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Posted 4 years ago

Thank you Anne. Great to hear that you like your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I was impressed about the kindness of being treated so helpful of the staff of Cheerful Soles. Will buy again in future.”

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Posted 4 years ago

No problem at all. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Super service”

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Posted 4 years ago

Thanks Kim - no problem at all. Thanks also for posting a review for us. Kind Regards, Jo Cheerful Soles

Posted 4 years ago

“Excellent service for an amazing shoe!”

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Posted 4 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent shoes and service, thank you”

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Posted 4 years ago

Thanks Gill - Glad that you are happy with your purchase and the service you received. Thanks for the review, Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Having had an ankle fusion and spine operation in less than a year, my walking was painful, slow and limited. Since wearing my new shoes, I no longer limp and have much less pain. So thank you.”

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Posted 4 years ago

Thanks Jennifer, thats great to hear! I'm so pleased that the Joya shoes worked out for you. We do get lots of customers with similar foot / ankle problems to your who find that Joya Shoes work for them. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service and very fine shoes±”

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Posted 4 years ago

Aha! Thanks - Kind Regards, Jo - Cherful Soles

Posted 4 years ago

“The shoes came quickly are very comfortable. I ordered one style 2 sizes. They emailed me immediately they received The ones I sent back.”

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Posted 4 years ago

Thanks for the review Anne. Great that one of the sizes was right for you. We always acknowledge receipt of shoes and refund the same day. It's least we can do. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Easy order, prompt delivery, delighted with the service and the product. Thank you.”

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Posted 4 years ago

Thank you Jonathan. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I just bought a pair of sandals, which I am very pleased with, as I have a rigid toe, and the half rocker sole is just was I need, as well as looking very smart. But better than the sandals was the very helpful support I got from Penny, as I was having a problem with submitting the on line order. I will definitely use Cheerful soles again.”

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Posted 4 years ago

Thank you for letting us know Sally. I have passed your thanks on to Penny. My mother in law has just ordered some Alegria Sandals too - the same as yours and she loves them. Thanks for completing a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“First time I have used this company and very impressed with their prompt service and the trainers (Waldlaufer) that I ordered. Would highly recommend.”

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Posted 4 years ago

Thank you Beverly. We love this new H Sonja rocker sole range from Waldlaufer. Thanks for taking the time to complete a review on the service you received from us. It's much appreciated! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Had to return the Joya trainers as too big but refund dealt with very quickly and efficiently. Thank you.”

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Posted 4 years ago

Thanks Patricia. Sorry they weren't quite right for you. Kind Regards and thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very helpful and friendly telephone service and prompt delivery”

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Posted 4 years ago

Thanks for taking the time to leave a review Chris. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“After suffering with very painful feet for years and seeing numerous podiatrists (lots of different insoles) with no success I was referred to Chronic Pain at my local hospital. The medication did nothing to help. Resorted to surgery, no change. A local chiropodist recommended Joys shoes. They don’t cure the problem but life is more comfortable. I found CheerfulSoles and ordered a pair, received them within seven days, excellent service, thank you”

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Posted 4 years ago

That's so nice to hear Richard. I'm pleased that you have found something to help at least alleviate the pain in your feet. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Quick dispatch, good communication. Very happy with my insoles!”

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Posted 4 years ago

Great! Hope the new insoles had added extra life to your shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The shoes are fantastic.”

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Posted 4 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“They are excellent what more can I say?”

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Posted 4 years ago

Thank you very much! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Good range of shoes, including hard to find ones. Quick delivery, well packed. Many thanks.”

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Posted 4 years ago

Thank you, Kind Regards - Jo Cheerful Soles

Posted 4 years ago

“The lady I spoke to was very helpful, advising the most appropriate shoes for my Mother. I then ordered online, which again was very simple. I purchased the Joya Emma and they really are a great shoe.”

CheerfulSoles 5 star review on 13th March 2020

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Posted 4 years ago

Thanks Liana. I hope your Mother is enjoying wearing her new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I had to return my order of Joya Sonja Boots as they were too tight - my refund was acknowledged immediately - great service - will order from you again in the future.”

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Posted 4 years ago

Hi Julie. Thanks for the review. You should be ok with most other styles, the Sonja Boots and Shoes are the only slim fit that Joya sell. Jo - Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews