CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,216 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

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“Excellent service, thank you!”

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Posted 2 years ago

Thanks Christine! Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Ordered a pair of clogs in an effort to find comfortable footwear. I wanted comfort but not boring. I found Cheerful Soles and am delighted with my pretty, summery and comfortable clogs and the excellent service.”

CheerfulSoles 5 star review on 5th May 2022

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Posted 2 years ago

Thanks Elizabeth, it's great to hear that you like your new Alegria Shoes. They're definitely not boring! Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“this is my second time ordering from cheerful soles. Fantastic customer service, great shoes that I now can't live without. Super fast shipping. Thank you very much to the cheerful soles team”

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Posted 2 years ago

Thank you! It's good to hear that you are happy with the Alegria Shoes you ordered from us. Kind Regards, Jo -Cheerful Soles

Posted 2 years ago

“Very happy with my purchase. The shoes arrived well packaged and were delivered quickly considering I placed the order during the Easter holiday”

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Posted 2 years ago

Thank you, Janet. It's great to hear that you are happy with your new Joya Shoes. Thanks for taking the time to leave a review for our service. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Although I had to return the sandals because my feet are excessively wide, the service received from Cheerful Soles was very good, they are friendly and helpful, and it feels as though you are important to them. I would have no hesitation in recommending their shop.”

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Posted 2 years ago

Ah thanks for taking the time to leave a review for us. Sorry that the sandals you ordered weren't quite wide enough for you. Kind Regards, Jo -Cheerful Soles

Posted 2 years ago

“Great service thnx”

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Posted 2 years ago

Hello Lorna. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Found the uncommon size I needed, in the Panama Jack brand, despite the Brexit restrictions. Great service, very speedy delivery. A good buy, comfortable boots at first wear, as I find often with Panama Jacks. Now I know where to look when my boots & shoes need replacing.”

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Posted 2 years ago

Thanks for taking the time to leave a review for us Graham. We always have a selection of Panama Jack boots for Men and Women available to order as we love them too. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“The servise very good. Received in Israel in about 10 days since the order. Bought a new Sven dark blue joya shoes. The new Nuvola sole not as soft as Senso sole and therefore not soft enough for my metatarsal pain (personaly to me). The shoes though are very nice beautifully made. Will be looking for right insole. Will buy again from cheerfull soles in the future”

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Posted 2 years ago

Thank you Arkadi, it's good to hear that the shoes arrived and cleared customs so quickly. We will update our product description to reflect your comments that the Nuvola sole is not as cushioned as the rest of the range. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very helpful”

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Posted 2 years ago

Thanks Steven, I hope that you like your new Joya Shoes. Kind Regards, Jo

Posted 2 years ago

“Very pleasant helpful staff, always ready with any information or advice. Proper customer service, which is quite rare these days.”

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Posted 2 years ago

Thank you Jeam, that's lovely to hear. I hope the new footbeds have given your Alegria a new lease of life. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Can't fault this company. Good communication, delivery when promised.”

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Posted 2 years ago

Thanks for taking the time to leave a review for us Jacqueline. I'm pleased you were happy with your shopping experience with us. kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Really good price for Waldlauffer trainers and free delivery within a few days. Excellent.”

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Posted 2 years ago

Thanks Jane, it's great to hear that you are pleased with your new Waldlaufer trainers. Kind Regards, Jo

Posted 2 years ago

“Shoes I ordered fitted very well and I am pleased with them. I know it said to allow 7 days for delivery it was a long wait as it took 7 days and didn’t get many updates on the tracking until an hour before they were actually delivered which was lucky I was home. Other couriers usually let you know the day before delivery so at least you are aware. Maybe need to use quicker couriers that message the customer more frequently”

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Posted 2 years ago

Hello Kim. I'm pleased to hear that you got your new shoes and that you are happy with them. Sorry that you felt that you didn't get enough updates. We do always supply customers with the tracking number so that you are able to see where they are at all times. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“The only place I could order these particular insoles. Excellent product at a great price. Many thanks.”

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Posted 2 years ago

Thanks for taking the time to leave a review for us Duncan. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“A great range of really comfortable shoes, and speedy delivery.”

CheerfulSoles 5 star review on 3rd April 2022

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Posted 2 years ago

Thanks for leaving a review. We love the Alegria Clog in Smooth Jazz! Great for Spring / Summer. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Prompt delivery of a lovely product.”

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Posted 2 years ago

Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Beautiful shoes. As expected, beautifully made, comfortable,a joy to look at. Loads of compliments.”

CheerfulSoles 5 star review on 31st March 2022

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Posted 2 years ago

Thanks Susannah, we loved this Alegria Paloma Print and so I am really pleased that you like them too. Thanks for leaving a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Lovely shoes, very comfortable.”

CheerfulSoles 5 star review on 29th March 2022

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Posted 2 years ago

Thanks for taking the time to leave a review John. I'm pleased to hear that you are happy with your new Joya Shoes. Jo - Cheerful Soles

Posted 2 years ago

“2nd time purchasing from CheerfulSoles,”

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Posted 2 years ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Shoes arrived promptly. Unfortunately they were the wrong size so had to go back. Refund was paid very quickly. Thank you”

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Posted 2 years ago

Hello Ruth. Sorry the shoes weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,216 reviews