CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

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“Very happy with my several purchases from CheerfulSoles. They have an easy to follow and clear web-site and I've had good service too with them on telephone orders. Communicated with them by telephone and on the web.”

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Posted 4 years ago

Thanks Susa,. That's nice to hear. I hope that you like your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I can’t fault the service from Cheerful Soles. They offered me really good advice on which of their range of shoes would be most suitable for me and which size I should order. My parcel arrived ahead of their advised delivery times and was well packaged. As for my new Alegria shoes ... well I absolutely adore them. Not only are they gorgeous in colours for a little bit different but they are the most comfortable shoes I have ever owned. I’m already saving for a second pair!!”

CheerfulSoles 5 star review on 22nd October 2020

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Posted 4 years ago

Ah thanks for this review Lisa. I'm pleased that the sizing advice worked for you. I love this colour way for the Alegria Paloma - the weather may be miserable but the shimmer on your shoes will cheer you up! :-). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Speedy delivery and shoes fit like slippers, comfortable and cosy. Also very prompt response to my enquiry about more shoes!!”

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Posted 4 years ago

Thank you for completing a review Janet. We love this Waldlaufer mild rocker sole. I'm pleased that you like them too. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Happy Feet. 🤗 Thank you Cheerful Soles. Easy, no fuss, exchange for a smaller size. First pair of Alegrias. (I suspect they wont be the last)”

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Posted 4 years ago

Thanks Joanne - I love the photo! It's great to hear that you like your new Alegria Deliah Shoes. We find that once an Alegria Customer has converted - there is no going back :-). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very helpful staff member when I phoned with a query. My order was despatched quickly. Lovely to find very comfortable shoes for arthritic feet.”

CheerfulSoles 5 star review on 19th October 2020

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Posted 4 years ago

“Great service, helpful and informed team, lovely shoes. All good.”

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Posted 4 years ago

Thanks Eleanor. This style has been really popular and I am pleased to hear that you like them too. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“This is the second order I have given to Cheerful soles and on both occasions I have received a very good service. Regarding the Joya shoes which are brilliant but I just wish more rocker soles were available.”

CheerfulSoles 5 star review on 18th October 2020

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Posted 4 years ago

Thanks Ray, we agree and have passed on your comments to our Joya UK Distributors. Hopefully we will see some new Rocker Soles in the Motion range soon. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I found the staff to be very helpful when i made inquiries via the phone and emails about the Alegria footwear. Ordering was straight forward and i received my clogs very soon afterwards. I love my new clogs. Thank you.”

CheerfulSoles 5 star review on 17th October 2020

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Posted 4 years ago

Thanks Shelley. I love the pattern on the Seville clogs that you ordered and I am pleased to hear that you like them. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“very speedy delivery, Joya shoes are amazing. I have arthritis and would have great difficulty walking without Joya.”

CheerfulSoles 5 star review on 16th October 2020

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Posted 4 years ago

Thank you Kathleen. I'm pleased that you like your new Joya Wilma Boots. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The lady that i spoke to over the phone was extremely helpful, she advised me on the size and talked me through the whole purchase. The boots were exactly what i wanted.”

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Posted 4 years ago

Thanks Kath. Good to know that the sizing was right for you. I hope you like your new boots. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Parcel arrived on time and in a good condition. Enjoying starting to use my new shoes!”

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Posted 4 years ago

Thank you - I hope that your new shoes are working out for you. There's nothing like a new pair :-). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service, this company does what it says on the box! I use them exclusively for the products I purchase.”

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Posted 4 years ago

Ah, thank you Chris. I'm pleased to hear that you are happy with our service. Best wishes and thanks again, Jo - Cheerful Soles

Posted 4 years ago

Thank you Chris. Kind Regards, Jo - Cheerfu lSoles

Posted 4 years ago

“My go-to, one-stop shop for shoes! Always a brilliant service. Thank you so much.”

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Posted 4 years ago

Ah thanks Sarah Jane - that's lovely to hear. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I only buy my Alegria shoes from CheerfulSoles. Their service and range of footwear is impeccable. The shoes I have pourchased this time may be my best ever as they are smart and colourful. As someone who needs to wear specialist orthotics in good shoes, it is challenging to find good looking orthopaedic shoes that I want to wear. Thank you CheerfulSoles :)”

CheerfulSoles 5 star review on 12th October 2020

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Posted 4 years ago

Thanks Victoria, we love the Alegria range too - we can't believe that it's not more widely available in the UK. Rest assured we will continue to bring in more styles so that you can keep your feet happy :-). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

PS, I love the picture! Complete with matching blacnket :-).

Posted 4 years ago

“Wonderful customer service. Thank you Jo and Kate!”

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Posted 4 years ago

No problem Nancy. Lets hope they get there with no problems this time :-). Jo, Cheerful Soles

Posted 4 years ago

“Very comfortable shoe which help with my painful feet.”

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Posted 4 years ago

Thanks William. It's great to hear that you have found something that works for your feet. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Prompt delivery. Very comfortable shoe.”

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Posted 4 years ago

Thank you Patrick. Best wishes, Jo - Cheerful Soles

Posted 4 years ago

“Good shopping experience, and delivery time good”

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Posted 4 years ago

Thank you Elizabeth. I hope that you like your new shoes. Kind Regains, Jo - Cheerful Soles

Posted 4 years ago

“I like the shoes, but unfortunately they are being returned. I didn’t find the IDZoom shoe comfortable with its rocker sole, and Laura wasn’t wide enough. Also they do not follow the criteria set by my foot consultant for a stiff soled shoe.”

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Posted 4 years ago

Thanks for completing a review, I am sorry to hear that the shoes weren't quite right for you. We are always happy to discuss peoples requirements and we are quite used to chatting through podiatrist shoe criteria and advising accordingly. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service. Delivery well packed and very swift. Delighted with my extremely comfortable first pair of Waldlaufer H-Sonja boots. These are so soft and roomy I shall be buying another pair of this make again in the near future. Glad I got the size 6 as I usually wear a thick pair of walking socks in the winter, but probably can go down to 5.5 for normal wear. Usually have a lot of problem finding shoes wide enough but these fit the bill perfectly, with no rubbing on the little toes.”

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Posted 4 years ago

Thanks for the review Rita. The H Sonja has been a popular style for us. I am please to know that you like your new boots. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews